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AutoEQ Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Great customer service and products shipped out and received in a timely manner.
So excited to finally find these Thule 450r packs
Buying Canadian made by Canadians
Product and shopping experience was great. The only issue I had was the screws for the rails and backplate were missing so I had run to the hardware store. Great prices.
Product was delivered very quickly. It was advertised that the cover was for the 19 and 20 body style but the unit actually just has straight sides. It would be nicer if it matched the bed line of the truck. Overall seems to be well built.
Great website with plenty of information about each product.
Found exactly what I want at very reasonable price. A minor error in stamping of parts designation resulted in a few extra minutes of install time but completely satisfied with my purchase of side steps.
Been looking for a good deal on fender flares and I'm glad I found your website saved over $100
Easy to use website, lots of products to choose from in one place.
Excellent experience. Free shipping, love it! Better price than I can get it myself from the factory. Live in Northern Manitoba, very surprised when I received my order within two days of placing order - how awesome is that? Extremely satisfied!
No problems so far.
I hope its the perfect fit
Fast shipping. Great product.
Already recommended you to my homies - thanks!
Showed up on time have not installed yet but it did arrive.
Hdhd je
Very fast service
Hitch clearly identified as being for my model and year. Very helpful.
I have yet to install, so cannot comment on any potential issues with fit or inaccuracy.
(Note - since hitch does not come with a ball mount, surprised I was not able to find and order one from autoeq site. Had to go purchase somewhere else. Might be a helpful accessory to make available to hitch purchasers.)
Great buying experience, good price and fast delivery
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members