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AuctionZip Reviews Summary
The company faces significant challenges regarding its reputation and customer service, with numerous reviews highlighting issues such as poor communication, unresponsive support, and reliability concerns with auction houses. Customers frequently report delays in shipping, unfulfilled orders, and high buyer premiums that contribute to dissatisfaction. While some positive feedback acknowledges the quality of items received, the overall sentiment leans towards frustration, particularly regarding the recent changes to the website's functionality and navigation. There is a clear demand for improved customer support and a more user-friendly experience to restore trust and satisfaction among users.
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The mobile version has been useless for years... no calendar or clear location... now the full website version has been downgraded to the mobile version... sad
NOTHING BUT HEARING COMPLAINTS FROM CUSTOMERS AT THE AUCTION HOUSE WHERE I DO FOOD - THEY COMPLAIN ABOUT NOT HAVING THE CALENDAR, HOW HARD IT IS TO FIND THE AUCTIONS THEY WANT (AND I TRIED IT AND THEY ARE NOT WRONG) - THE AUCTION HOUSE OWNER HAS THE SAME COMPLAINTS AND GETS CALLS ASKING IF HE IS OPEN BECAUSE PEOPLE CAN'T FIND HIM. HIS HITS ON HIS SITE ARE WAY DOWN. SOMEONE NEEDS TO WAKE UP.
Auctionzip should not be used if you want people to find your auctions. Hard to navigate and find what you want.
It "was" a good site. Now it's not worth a nickel. Sorry auctionzip but you obviously don't care about the negative reviews you are receiving by the hundreds.
Their new site is awful, Everyone used the calendar. Now it is is gone. Bad for their advertisers and their customers. They are just taking up space now. Anyone who ever wanted to compete with them should go now.
Auctionzip used to have a very useful calendar but seems to have disappeared. A message sent to them was not answered.
Yuck, sorry too hard to navigate old site was much much easier to use, looking for alternative site. Want to make things better? Go back to the old site.
I used to rely heavily on Auctionzip, but no longer. They changed the format of their 'Auctionzip Alerts' emails in such a way that you can no longer set up email rules to nag you when certain auctioneers you follow have posted an upcoming sale. It's a big loss for me, as I haven't been able to come up with a workaround. (I fiddle with it off an on, to no avail)
As others have mentioned this used to be a very place to search with the calendar format.
It is a totally screwed up dysfunctional, bloated mess now.
Fortunately I have found the top 10 or so auction places in my area and won't have to use this cluster f@*k
Any more. If I could could give them zero stars I would.
Why have the new owners gone and screwed up a good site. If you don't change it back I hope you go bankrupt!
You have zero positive reviews since you changed the site. Buyers like me find the calendar invaluable to finding auctions that are offering what we want to bid on. Without it I've stopped using the site- as apparently countless others have. I'm sure the auctioneers who are currently using the site will be pleased with the decreased interest and bidding on their auctions. Do you guys work for the government? Bravo!
Where the hell did the calendar go on the home page? This new site is garbage. Get ready for another bad review! I don't do the online auctions and now I have to sort thru a list 200 listings when I want to find what's going on Saturday or a certain day I have to do multiple more steps! And where did the 30 mile range go? This is some crap!
The changes on the new site makes this site of no use for anyone searching for which auctions to attend. I have used for many years and have traveled from Virginia to Pa, Ohio, W. V., Tn, the Carolinas and more, Now it is practically impossible to find auctions quickly. It's just a tremendous mess. Why take away the calendar?
Please bring the calendar back, much easier to use. This just isn't working for me, doing searches in my area.
What happened to the calendar? Impossibly difficult now. You are a pack of idiots. Nothing is geographic or by date. It's like there trying to push a few listings down my throat and some are out of state. It was an easy streamlined experience before but now complete chaos
Auctionzip change search. Not having the calendar anymore makes searching for auctions in my area impossible. Change for the worst is not always for the better. If it not broke why screw around with it. I hope there's a competitor out there that has a search calendar, I'll use it. All the auctions I been to the last couple of weeks this has been the buzz "auctionzip sucks without calendar" what good is it? Also don't bother to email them about this problem because they don't respond. Without calendar I rate auctionzip negative 10. One auctioneer said he might need to start advertising in the newspaper again. Auctioneers won't need auctionzip if no one can find there auctions.
The new site is very confusing and where is the calendar! This is a must. I do t understand it. If I don't know an auction house name how would I ever see the have an auction going on, previously the calendar would tell local area auctions and dates of events. This is truly horrible. Sorry but you went from a 3 1/2 star sight to 1/2star. I can't even find the on-site auctions
WTF happened to Auctionzip? This new format is an absolute POS to use.
Whoever created this cluster f--k of a website should be court martialed and banished in exile to a flea market in Siberia.
Bring back the old format with the calendar PULEAZE!
New website is about as useful as a broken toilet. Terrible, will be using something else. What moron ok'd this?
Have been using Auctionzip for over 10 years. They recently changed there format, and now its about the worst auction there is to navigate.
PLEASE bring back the calendar. You have ruined auction zip, it's a disappointment and is now ruined. I can't understand why you took the calendar away! I beg of you to bring it BACK!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members