• AuctionZip

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Overview

AuctionZip has a rating of 1.32 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AuctionZip most frequently mention new format, credit card, and good thing problems. AuctionZip ranks 188th among Auction sites.

  • Service
    12
  • Value
    10
  • Shipping
    5
  • Returns
    6
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
4
5
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I reached out directly to the auction house and was told the item was "lost" and a refund was issued.
  • If I am wrong, Auction Zips needs to inform me that they validate all COA's.
How would you rate AuctionZip?
Top Positive Review

“Site”

Paul M.
2/25/20

Your new site is terrible can't find anything can't find anything should have kept calender new is not always better

Top Critical Review

“A good idea initially. Format changes make the site less and less relevant. Too bad! I”

Peter F.
11/15/23

I use to do really well looking for stuff on auctionzip, now more and more auctioneers list on liveauctioneer.com. Auctionzip use to be the place to go but instead of improving their site they made some, actually only, bad changes. What bothers me is the fact that they prevent the auctionzip banner on top from scrolling out of sight and force you to have it block your view to see what you want to look at. Other stupid ideas are the useless i on allowing you to like and store pictures, the fact that auctionzip lets auctioneers post the same auctions with a starting day/time even so the auction only starts days later. I drove on e to an auction in New Hampshire to find out that the auction was going to be three days later. What really bothers me that the take functionality away from users, the scrolling feature, forcing you to look at advertising. The way auctionzip is trying to force you to look at advertising is appalling…. I make it a point not to buy through auctionzip.com anylonger. I go to liveauctioneer.com to bid and buy as auctionzip does not deserve my business any-longer. It will only be a matter of time and they will go bankrupt or disappear and I can't wait…

Reviews (127)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction house (18) auction zip (17)
Thumbnail of user johnb12860
1 review
0 helpful votes
April 10th, 2024

Key Date Coins operates on Auction Zip, KDC does not ship purchases in a timely manner or not at all, they also do not give refunds even when they state they will. Auction Zip does not hold their venders to any credibility and will not help you get your purchases from their vendors or refunds. Proving they do not care about their own customers. Do not buy from this site.

Tip for consumers:
Crooks in a huge way.

Products used:
KDC, a vendor of Auction Zip

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterfrei
1 review
0 helpful votes
November 15th, 2023

I use to do really well looking for stuff on auctionzip, now more and more auctioneers list on liveauctioneer.com. Auctionzip use to be the place to go but instead of improving their site they made some, actually only, bad changes. What bothers me is the fact that they prevent the auctionzip banner on top from scrolling out of sight and force you to have it block your view to see what you want to look at. Other stupid ideas are the useless i on allowing you to like and store pictures, the fact that auctionzip lets auctioneers post the same auctions with a starting day/time even so the auction only starts days later. I drove on e to an auction in New Hampshire to find out that the auction was going to be three days later. What really bothers me that the take functionality away from users, the scrolling feature, forcing you to look at advertising. The way auctionzip is trying to force you to look at advertising is appalling….
I make it a point not to buy through auctionzip.com anylonger. I go to liveauctioneer.com to bid and buy as auctionzip does not deserve my business any-longer.
It will only be a matter of time and they will go bankrupt or disappear and I can't wait…

Products used:
Antiques

Service
Value
Quality
Thumbnail of user michaelh7637
1 review
0 helpful votes
October 23rd, 2023

I am absolutely livid and frustrated with AuctionZip(Invaluable) and Vogt Auctions. I placed a bid on AuctionZip (Invaluable) which is one of the online platforms Vogt uses for their auctions. I was approved and placed a bid on an item over a week and a half prior to the auction. During the auction, my bid was passed over and unable to bid live via AuctionZip. I had the high/winning bid by $150 compared to the person who ended up winning the auction using LiveAuctioneers as their platform. I confirmed this with the live feed of the auction on YouTube, as well as talking directly to the owners of Vogt. If a platform is deemed to not work, why are they using this platform? I have been looking for this very specific item that came up for auction for more than 4 years and was willing to pay good money for it. I rightfully should have won but neither Vogt or AuctionZip (Invaluable) can or will do anything for me. I am left out to dry for something I should have rightfully won. I sold items that I can no longer get back to ensure I had the money for this specific lot. I passed over other lots in the auction to ensure I was able to keep bidding on the specific lot. I am furious with Vogt and AuctionZip (Invaluable) for this injustice. I have screenshots and video proving that I was the high bidder and should have won. But the owner of Vogt said there's nothing he can do for me. It's safe to say they have lost my business. I understand that this is not all Vogt's fault, as AuctionZip was the main point of failure, but the fact that they use this platform will continue to use it is absolutely wrong. I have witnessed many auction houses stop live bidding to ensure their online platforms are synched and working correctly, however this was clearly not done with Vogt. An absolute embarrassment of an auction house!

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamm5846
1 review
0 helpful votes
November 23rd, 2023

New site sucks. Can't find stuff. Calender gone. Go back to original site. Much more useful to find items. Need calendar

Products used:
Sucks

Service
Value
Shipping
Returns
Quality
Thumbnail of user kerris120
1 review
0 helpful votes
June 16th, 2022

I called asking questions about an upcoming auction auctionzip was holding where there is no probated will and is currently being contested. The man on the phone snapped stating he was paid to do a job and didnt care about the family affairs. He's in it for the paycheck at the end and then hung up on me. I would not recommend this company to anyone. They lack compassion and basic human decency.

Tip for consumers:
Don't

Products used:
I did not and will not buy a thing from these people. They are unpleasant and as a company, who says they're just in it for the money, dont care about the family and literally hang the phone up directly after?

Service
Value
Thumbnail of user beckim15
1 review
1 helpful vote
May 19th, 2022
Verified purchase

This site allows scam. Set the sense of urgency to pay for your item, threatening to ban you from other auctions. They send Docusign contract to look legit. Answers the phone and emails until you pay Using only Wire transfer. No credit card or anything else. This way you cannot block the funds after you find out you got robbed. I won a stolen car, picked it up in an empty church parking lot, by a corn field, promising the title would be in the glove box, mailed, or at the office. A person met me with the key. I went to pick it up at the office and no one was available. Emails returned stating couldn't go thru, bogus tracking on USPS return address. Now their website domain name is no longer valid. Good idea for people to scam others.

Tip for consumers:
Read reviews for length of time in business. No reviews means it’s bad. Meet in person, get repo yard address and pick up there with title. Do not use wire to send funds. there is no way to get your money back.

Products used:
Car, which was on Car fax

Thumbnail of user ronniem284
1 review
0 helpful votes
October 10th, 2023

Beware when buying off of these auction sites. The buyers premiums are high, but they are listed. Shipping charges is where you will get ripped off. Dixon auctions charged me over 90 dollars to ship a 5lb item
Update: package arrived 4 days after the last post. Item was very nice

Thumbnail of user robertl1325
1 review
18 helpful votes
March 7th, 2020

You have zero positive reviews since you changed the site. Buyers like me find the calendar invaluable to finding auctions that are offering what we want to bid on. Without it I've stopped using the site- as apparently countless others have. I'm sure the auctioneers who are currently using the site will be pleased with the decreased interest and bidding on their auctions. Do you guys work for the government? Bravo!

Thumbnail of user paulm1561
1 review
10 helpful votes
February 25th, 2020

Your new site is terrible can't find anything can't find anything should have kept calender new is not always better

Tip for consumers:
Scream change it back

Products used:
All

Quality
Thumbnail of user ebaayd
2 reviews
38 helpful votes
February 22nd, 2020

The revised website this week is HORRIBLE! It's so bad I'm wondering if it's a poison pill to kill the current usage of the site for some reason?

Previously with the calendar I might be able to quickly assess 20-30 auctions in a month with one little window of information. Now the scrolling list shows me only the 4-5 closest upcoming auctions that I STILL have to look through to find the key words I'm searching for. I'm already looking for alternate sites.

Maybe the new idea was to make auctioneers think their upcoming listing is getting the best local exposure but in reality, it limits information to the most active users.

Thumbnail of user timk491
1 review
1 helpful vote
May 22nd, 2021

I won an item from Weatherham Estate Treasures using Auctionzip. I have been waiting for the item to arrive and have tried to contact the auction house many times to include phone calls, leaving messages, and via email. Finally out of desperation I contacted the customer service at Auctionzip and they said that they had talked to the auction house and it was getting fixed. Still no contact from Weatherhams, they took my money in a hurry. Auctionzip apparently has no way to enforce rules for a business using their website. I will no longer use this site and warn others to stay away.

Tip for consumers:
Don’t

Products used:
None. Never received the item from the business

Service
Thumbnail of user rubeng71
1 review
4 helpful votes
February 29th, 2020

AuctionZip now has a new website. Everything is all screwed up. You can no longer do local searches for specific items. The auctions no longer appear in chronological order auctions in April appear before auctions in March. Calendar no longer exist don't understand why they change things when it wasn't broken. The CEO probably is not paying attention to what is going on. It's been this way for several weeks. Call their offices no one seems to know what is going on. Trying to find an alternative to AuctionZip.

Thumbnail of user jamesm7145
1 review
0 helpful votes
July 23rd, 2022

This company is taking my money and it's been over a month and I have not shipped anything and don't plan on it. They're committing wire fraud and mail fraud and she's selling items today sad pathetic I will not use auction zip ever again They DONOT qualify their people a bunch of criminals

Tip for consumers:
Auction zip does not qualify their auction companies I had two bad experiences with two different auction companies the last one is ripping me off and commit wire fraud in mail from auction zip doesn’t care

Products used:
Never received anything

Service
Value
Shipping
Returns
Quality
Thumbnail of user johno105
3 reviews
21 helpful votes
March 2nd, 2020

Have been using Auctionzip for over 10 years. They recently changed there format, and now its about the worst auction there is to navigate.

Thumbnail of user dianew431
1 review
36 helpful votes
February 23rd, 2020

Absolutely hate that auction zip got rid of calendar. Whose bright idea was that? Made the site a pain to use. Looking for new site.

Thumbnail of user lisaj885
2 reviews
1 helpful vote
July 24th, 2022

Horrible customer service at addressing no solicitation request of customer. I unsubscribed from their emails over a year ago yet they continue to bombard me with emails about registering for auctions

Service
Quality
Thumbnail of user mindeef
1 review
14 helpful votes
March 3rd, 2020

The new site is very confusing and where is the calendar! This is a must. I do t understand it. If I don't know an auction house name how would I ever see the have an auction going on, previously the calendar would tell local area auctions and dates of events. This is truly horrible. Sorry but you went from a 3 1/2 star sight to 1/2star. I can't even find the on-site auctions

Thumbnail of user deanb205
1 review
21 helpful votes
February 27th, 2020

Why do we pay more money to get less service. They took calendar away they keep raising fees to list and continue to make changes that burden the auctioneers and there customers that are trying to find auctions to attend. All auctioneers should bond together to convince them to bring back the calendar that worked so well for years.

Thumbnail of user matthewg940
2 reviews
3 helpful votes
April 12th, 2021

After being approved to bid in an auction I did just that, bidding on a valuable piece of artwork. I lost out because Invaluable, an AuctionZip site, says my bid was "submitted, not accepted." After multiple days of trying I have yet to receive any explanation from Invaluable as to how or why that might be the case. Never using Invaluable again.

Service
Value
Thumbnail of user jefff313
1 review
36 helpful votes
February 21st, 2020

They no longer represent the customers who helped build their business. Did away with calendar and made the site difficult for consumers. After 10 years I will no longer use this service. They are too disconnected from the platform they represent.

Thumbnail of user cathyr231
1 review
10 helpful votes
July 12th, 2020

You used to be able to search for a specific item and in the listing it would highlight that item not anymore. Bring back the calendar format as everyone has asked. Some guy with no brains probably thought this way a better idea well obviously this guy has never gone to auctions or knows nothing about auctions. This site needs to go away and I hope someone comes up with a better format

Thumbnail of user roni27
1 review
8 helpful votes
March 5th, 2020

The changes on the new site makes this site of no use for anyone searching for which auctions to attend. I have used for many years and have traveled from Virginia to Pa, Ohio, W. V., Tn, the Carolinas and more, Now it is practically impossible to find auctions quickly. It's just a tremendous mess. Why take away the calendar?

Thumbnail of user rolandc61
1 review
15 helpful votes
February 24th, 2020

The new AuctionZip is terrible.
I used to have the calendar bookmarked & could easily search for auctions.
Now it takes several steps to get the same results.
Admit your mistake and change it back.

Thumbnail of user donw298
1 review
3 helpful votes
March 9th, 2020

I used to rely heavily on Auctionzip, but no longer. They changed the format of their 'Auctionzip Alerts' emails in such a way that you can no longer set up email rules to nag you when certain auctioneers you follow have posted an upcoming sale. It's a big loss for me, as I haven't been able to come up with a workaround. (I fiddle with it off an on, to no avail)

Thumbnail of user jerryl253
1 review
1 helpful vote
March 9th, 2020

Yuck, sorry too hard to navigate old site was much much easier to use, looking for alternative site. Want to make things better? Go back to the old site.

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