Alibaba.com

I'm a big fan of Alibaba. For getting products at cheap rate and high quality products, Alibaba would top the list. Always had very good experience.

Very easy to fly and connect to the wifi. I would recommend this to anyone. Battery life not very long. Batteries needed.

Great products and customer service. They provide warranties on products and offer replacements of any toys are damaged.

The Seller was very helpful.The most important thing is the protection of buyers!. Keep up the good work.

Alibaba is no Amazon when it comes to customer satisfaction. They would have you believe that if there is a problem with a purchase, you will have recourse. Not so. If you have a problem and dispute the purchase, prepare to go through a lengthy arbitration process and in the end improbable satisfaction. The process adjudicated by inexperienced personnel who do not know quality, have diffent standards or have not heard or the Alibaba quality assurance guaranty. They have difficulty communicating and may be working on multiple disputes ranging from clothes to electronics to construction equptmnet.
When you buy from their suppliers you are more than likely to receive not what you ordered, but something reasonable close. The color may be off, the item might come disassemble from what was picture, material and finish substitutions, and even small size differences. This by Alibaba standards is acceptable quality? If you file a dispute, you might get a token concession from them but nothing in the way of true satisfaction. So in the end you will eat it.
The cost of returning anything to China is outrageously expensive. The cost of shipping is perhaps five plus times more expensive for us to send something from here by UPS then for them to send it to us. So if you dispute a purchase and there supplier is at fault, they either have to force there supplier to give you a refund or make you eat it. I am not sure in the history of that company they ever made a supplier do a full refund. This is a payment in advance website with little recourse, you will not be able to do a Credit Card charge back since the transaction is with Alibaba not the supplier. As they say…. You pays your money and takes your chances.

Pred dvomi mesiacmi som si objednal a zaplatil 2x repasovaný samsung S22 Ultra, po mesiaci mi prišiel baliček a v nom 1xIPHONE 13-napodobenina. Tak som napísal na podporu že čo sa mi stalo-chceli odo mna nech im pošlem detaily (fotky daneho zariadenia, samotný balíček-adresu odkial to prišlo a pod)Ak si myslíte že som uspel a peniaze mi vrátili... tak ste na velkom omyle. Jejich rozhodnutie"všetko je vporiadku a žiadne peniaze mi nevrátia" Som na nich velmi nahnevaný a určite mikomu neodporúčam nakupovať na tejto stranke! Záver: Po dvoch mesiacoch nemam ani peniaze ani telefony.! Ak si budete pytať svoje peniaze späť, tak nemate šancu Ešte raz vôbec neodporúčam:

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