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Claim Your BusinessAtt.yahoo has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Att.yahoo ranks 198th among Business News sites.
Mr. Stankey, I didn't know what else I could do but go to the top! I have been a customer for a long time. Bag phone, larger than life battery phone. I realize that in the beginning; it use to be one person at a time. After reporting my phone to an overseas employee whom was told my phone was stolen though I bought two phones at same time one for myself and one for my daughter. She little Miss Independent bought herself one before I could even tell her. In the meanwhile the first phone I activated was stolen out of my pocket in a gas station. So I called to report this I gave att the number at least 3 times! Though they blacklisted both of my phones, they would turn it on and 30to40 minutes later it was blocked, finally a not overseas lady figured out this happened on the 17th they made a claim; I am so tired of telling this story! I have hours invested to get nothing done! As if I really want to call twenty times; I've waited 25mins, I've been sent to wrong departments, also spent one hour and 23mins on phone with one employee. I figure average time with customer service is 30mins 20 calls 10hours invested and still nothing resolved! We are living in different times and I realize this service is terrible everywhere! Regardless I have a choice to make I think this is terrible. Even though you're a very large company doesn't mean you can't fall hard if you don't take care of customers. Sincerely, Robert Burch 636-232-xxxx I would say call me but phone doesn't work Update still nothing done with my account, though they made sure to send my bill for service they haven't giving me!
Mr. Stankey,
I didn't know what else I could do but go to the top! I have been a customer for a long time. Bag phone, larger than life battery phone. I realize that in the beginning; it use to be one person at a time. After reporting my phone to an overseas employee whom was told my phone was stolen though I bought two phones at same time one for myself and one for my daughter. She little Miss Independent bought herself one before I could even tell her. In the meanwhile the first phone I activated was stolen out of my pocket in a gas station. So I called to report this I gave att the number at least 3 times! Though they blacklisted both of my phones, they would turn it on and 30to40 minutes later it was blocked, finally a not overseas lady figured out this happened on the 17th they made a claim; I am so tired of telling this story! I have hours invested to get nothing done! As if I really want to call twenty times; I've waited 25mins, I've been sent to wrong departments, also spent one hour and 23mins on phone with one employee. I figure average time with customer service is 30mins 20 calls 10hours invested and still nothing resolved! We are living in different times and I realize this service is terrible everywhere! Regardless I have a choice to make I think this is terrible. Even though you're a very large company doesn't mean you can't fall hard if you don't take care of customers.
Sincerely,
Robert Burch
636-232-xxxx I would say call me but phone doesn't work
Update still nothing done with my account, though they made sure to send my bill for service they haven't giving me!
Is this your business?
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