Atlantic ShoppingReviews 26

Company refused to refund the returned goods after they were damaged by their Courier. Really poor customer service, I wish I never bought anything from them.

Brought 4 new bar stools for my man cave and I absolutely love them! The quality of the material is prestige and the company kept me up to date with delivery etc… would 100% buy off them again.

I ordered 3 bar stools from this site, I was really impressed by the range of styles and colours and they seemed great value for money. I'm really pleased with them, quality is excellent and they make my kitchen island look really stylish. Would definitely use this company again.

Very poor quality, chair ripped and after sales care not helpful, refused to assisst in replacement, only had the items a couple of months

I bought two Skyline office chairs which looked great and felt comfy for about a year. Then, just out of guarantee, the seat became very flat and hard, like sitting on wood - and finally, after only occassional use over 4 years, one of the seats has literally snapped off. The metal pole holding the seat in place is very thin metal. So this is a great LOOKING chair, but not very functional.

After specifically asking for a swatch to match the colour of bar stools to my kitchen, I was told swatches weren't available but categorically assured the colours on-site were a perfect reflection of the actual product. THIS WAS A LIE. The actual colour is a taupe-grey, not a light grey. As I no longer have the original packaging (but am happy to buy replacements and return the goods in the new packaging), Atlantic Shopping are unwilling to help - this despite the blatant mis-representation of the goods by one of their employees. BUY FROM THIS OUTFIT AT YOUR PERIL

We ordered 2no stools from Atlantic Shopping and they arrived both scratched and the backs of the chairs are different colours! Customer service awful! If I could put zero star rating I would!

I recently purchased 6 Maxwell dining chairs from Atlantic and because they were unsuitable decided to return them. They were not comfortable. The seats were much firmer than they look in the online photos or as described. What I didn't realize however is that since the chairs were delivered in three boxes, each box attracts a £20 pick up charge for returns. I paid £20 to have them delivered to Ireland and £60 to return them. I didn't become aware of this until I organised the return. I am really aggrieved by the fact that I'm out of pocket by £80 as a result of my dealings with Atlantic. I won't be purchasing anything from them in the future and want to warn customers to check the fineprint when ordering.

Ontario bar stools. Bought four three months ago and the quality of the stools are very poor, you can see the wood under the leather as there is not enough padding on the armrests. Contacted Atlantic and said all four stools now have cuts on the end of the armrests but just kept saying they we had damaged them.
I put a review on their website to highlight the issues of these stools but it has not been published, very concerning for buyers reading only good reviews and no bad reviews.
I will be taking this further