AsurionReviews 12,831

This was the easiest claim of any kind. Awesome experience

One phone call-done! The representative was knowledgeable and nice.

I never look forward to dealing with customer service. They deal with pissed off people all day and it is hard to stay happy when that is the case. But Rolando was amazing. He took care of all of my issues and was easy to talk to. Gives me renewed hope!

Excellent, quick and effective customer service. The issue was simple and it was handled quickly and without hassle.

We are pleased with Chris and his assistance with activation of my sons IPhone and having to leave home and activate it up the road where there was a Verizon Signal... Our home has a metal roof and even outside we have no signal and have our phone service through our wifi... Thank You Chris

Needed a question answered and not only did it get answered, it got answered very promptly. Great job!

Very easy experience from beginning to end. Will definitely keep this service for if my phone messes up again.

It really was worth the investment. Playing live gigs has pitfalls and the lady who helped me with my claim couldn't have been nicer and more understanding. Two days from when I shipped back my damaged instrument and I already received my e-Gift Card for use at Guitar Center.

The categories were not detailed enough, and time consuming, so to avoid all of that potential just go straight to the chat. When I got to Juvelyn via chat she was wonderful, quick, and efficient. Overall I rate it high because of my experience with Juvelyn.

Good experience Would like to use again blah blah blah

Completely satisfied. Service technician was very good. No complaints.

I had gotten my problem solved quickly and efficiently without any problems and am extremely pleased with the outcome. Couldn't have a better and easier experience with a problem!

I would much rather submit a form request and wait for an email response rather than have to enter all of my information and then talk to a representative who then I have to give the information to a second time.

I had issues with online processing. I finally hooked up with your chat people. Thank you Carmelito.

We experienced noise problems with our new washer during spinning cycle and Asurion was assigned by Samsung to fix this problem.
The technician, Rob was his name, arrived at confirmed time asked a couple of questions and went to work. He quickly analyzed the problem found the issue casing the noise and fixed it! Excellent technician and excellent service from Asurion.

My washer began to malfunction, My technician was knowledgeable and well-trained for the job.

I usually buy Asurion protection on all major products purchased from Amazon. Today, I had to file a claim regarding one of those products. The agent who handled my online chat was Maria. Her service was pleasant, patient, and exceptional. People like Maria help to make companies successful. My claim was handled expediently and successfully. I will continue to purchase Asurion coverage on all my major Amazon products.

Everything was fast and easy! I never saw a teaser site to use. Thank you very much.

I have received a great service from Asurion Insurance. They were always available to answer my questions and the repair was done so easily and quickly.