Overview
Asurion has a rating of 4.7 stars from 11,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
They did a good job finally on fixing my phone it only took them four months to finally show me how to login to the insurance that I pay 40 a month for good job AT&T.
I was so pleased by the responsiveness of Asurion. The claim form was super easy, delivery was fast and easy to track.
Used remote, Arvin. He was excellent in every way and now happily printing off my HP laptop, iphone and ipad,
The tech was courtesy to me and quickly repaired my phone. He was very friendly and made sure everything worked before he left!
I highly recommend Asuriion, filing my claim was easy, excellent customer service and I received my replacement phone within the same week I file my claim.
Jeremy was great and patient with me looking for the information. It was late but he did great and took care of the situation. Greatly appreciated!
They destroyed our tablet without our permission and refuse to compensate us the amount we requested.
It's nice when you can quickly get your problems totally resolved, it's even nicer when a professional representative can communicate at a personable level, easing all your frustrations, THANK YOU
Fast, thorough, friendly, customer service. Fast resolution time. Will continue to use Asurion in the future.
Made a claim. Was given an appointment. Had my phone earlier than expected. The repair guy was superb!
Better service than expected.he helped me so much I really appreciate this service it is rare these days
Every question was answered. Most questions were anticipated. The responses were clear and easy to understand. Great job.
Smooth and easy to navigate. Step by step can't make a mistake. Everyone should have this insurance protection.
Invest into your electronic devices insurance. You will need it and it makes solving issues a lot easier.
Dropped off my broken cell today, complete, successful repair in about 1 hour. Completely satisfied with my experience
Ricky was, wonderful, patient and kind. Made my claim experience as seamless as possible. Thanks so much Ricky***
My experience was quick and easy with no hassle. I would recommend this plan to family and friends..
My experience getting my replacement phone through this company was extremely easy and took less than 5 minutes
Professional, courteous, timely, and helpful are adjectives that readily come to mind. Thanks for prompt and reliable service
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- Nashville,, TN
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members