AskTech SupportReviews 558

DR. LI ADMITTED SHE HAD THE RESULS RIGHT IN FRONT OF HER BUT REFUSED TO GIVE ME A SIMPLE ANSWER OF THE RESULTS.

The tech was super helpful and knowledgeable regarding my issue with the USB formatting needed to get it to work with Roku.

AskTech Support rep was very knowledgeable and patient. However, I was never informed that the service would cost about $53.00 which is much more than I would want to be forced to pay.

The technical support agent helped resolve my issue efficiently and then followed up with me to make sure that everything was satisfactory.

David had me up a running within 10 and asked me if I wanted to do a print job just in case. L said wasnt'n necessary because I knew he had fixed my issue with my printer. BIG HELP!

Had questions on a email stating issues with my iCloud storage. Jason help resolve the problem which was a scam. Thk you.

Hi it's Amanda Thank you Eric for helping me through my accidental email removal it gives me comfort to know you had patients and understanding to help me through this I'm so relieved it worked out Thanks so much Amanda Masson

The technician was outstanding. His directions were easy to follow. My problem was solved within 3 min.

I have a photo on my I phone but could not get it downloaded to the 'match'
Kept hitting the age page and went back in circles... Didnt' get it done

The assigned tech found me information that I didn't. I was able to explore a new solution to my problem. It's to soon to know if it works, but I am closer.

Josh was great. However, I am not that technical so I need to have further help with selecting converter set top box, that Josh recommended I purchase.

On time, knowledgeable, explained everything and told me how to get in touch if I need him. No charge.

I thought this company was associated with the Peacock Company. The representative was very efficient at repeating the problem. All of a sudden she states that I will be connected to the technician and there will be a temporary charge of 5.00 that will be refunded. Stated that I will receive a phone call. When I commented that I had not received a phone call, the representative did not understand what I was stating but yet she was able to repeat the problem verbatim. I awaken this morning to find that my charge card had been charged a temporary fee of 53.00. I also received a text stating it would be better to chat rather than speak with someone. Sounds like this is a scam or at the very least a dishonest company. The problem has not been solved because there has not been an effort to provide competent solutions
Had pne legitimate reaponse and that was a reiteration of what I stated.

I thought I was getting help for one question, they charged me $5.00, I said ok, Then later I discovered they charged me $48.00 for a yearly subscription. Without my permission. When I BEGGED them to refund the $48 dollars minutes later they said no way, that is not our policy. And hung up on me.

I am a military veteran with hearing disability. Talking to tech-support with a foreign accent was hard for me to understand at times he had to send me a text message after the conversation in order for me to digest everything we talked about. Which was appreciated.

The man was very helpful but he said he would call me back and never did. I was unable to finish my return

Nobody called, nobody got back to me! What a joke! But you sure took my $53.00 very quickly! So disappointed and I will continue to complain until you give me my money back!'n

The technician was very helpful however it said the cost was $5 that was refundable but it chag=rged $45.00 to my paypal account not happy with that.

Leader fee was only for purpose of accessing my account for a membership. I did not want. Their information was bogus, and had no
Helpful information whatsoever.

I was 2 receive a phone call that I never received; therefore, I had my teckie nephew come and do what was needed 2 do 2 get peacock for me.