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AskTech SupportReviews 182

4.6

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AskTech Support Reviews Summary

AskTech Support has a rating of 4.6 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AskTech Support most frequently mention and great experience.

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District of Columbia
1 review
0 helpful votes
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Jared did a great job. He knew right away what the problems were. Some in our apartment and some in another area of the building where lines enter the building. He solved the problems one after another with a quiet expertise. He was efficient, and very nice. He was a TEN on your scale. I'd of course call on him again if needed.

Date of experience: May 1, 2025
New Jersey
1 review
0 helpful votes
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Totally confused
May 10, 2025

The tech was patient and friendly and helpful he talked me through step by step. Despite my technical shortcomings. We were able to work through it.

Date of experience: April 30, 2025
Utah
1 review
0 helpful votes
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I had problems on my end. The AskTech person got me thru it. Made it easy for me as I have zero experience.

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
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Wrong password
May 8, 2025

Pleasant and easy and the expert was knowledgable and kind Thank you! Thank you! Thank you! I will recommend this service to friends and family! I'm

Date of experience: April 28, 2025
California
1 review
0 helpful votes
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Great response and support
May 8, 2025

Abhijits contacted me within 15 minutes of my call for support for my HP Pavilion laptop and Windows 11 OS (could not access the Internet). He took me through a series of questions and analyses, quickly identifying and resolving the issue (Wi-Fi driver reinstallation). Less than 10 minutes to complete the fix. Great communication, guidance and support. Abhijits is very well- experienced - knows his stuff.

Date of experience: April 27, 2025
Montana
1 review
0 helpful votes
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Password issues
May 7, 2025

Paul was extremely professional, courteous, and Patient for which I am extremely grateful! Many thanks!

Date of experience: April 27, 2025
North Carolina
1 review
0 helpful votes
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Great Job!
May 7, 2025

I got my Yahoo Mail back on Safari! YAHOO! Support was provided by Expert Alexa. We got this issue resolved after an hour of troubleshooting. Thank you.

Date of experience: April 27, 2025
Kentucky
1 review
0 helpful votes
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Great service
May 6, 2025

Fully satisfied with service Problem solved Agent walked me through taking care of what I needed to do with patience and concern

Date of experience: April 26, 2025
Pennsylvania
1 review
0 helpful votes
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Expert EXPERT!
May 6, 2025

I true expert but he couldn't help me because there are many arts missing! I received the main unit and the power cord and no cables and no instructions!

Date of experience: April 26, 2025
Kentucky
1 review
0 helpful votes
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Good job fixing my problem.
May 6, 2025

Excellent to work with patient and knowledgeable. Took his time to explain what he was doing. He understood that I had a hearing problem and took his time with me.

Date of experience: April 26, 2025
Colorado
1 review
0 helpful votes
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He was very knowledgeable, very kind. Very patient. He helped set by step. I could not have asked for a better person. Thank you again

Date of experience: April 25, 2025
California
1 review
0 helpful votes
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Insta Ink enrollment
May 3, 2025

Excellent technical service and hand holding. The confusion of my printer with appropriate cartridges was patiently explained by my HP rep. Thank you

Date of experience: April 23, 2025
Michigan
1 review
0 helpful votes
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Eric very supportive
May 3, 2025

Eric did his research explained to me what he was seeing and very helpful knowledgable. Made sure pc parameters were set up correctly

Date of experience: April 23, 2025
Wisconsin
1 review
0 helpful votes
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Follow up to my work order
May 3, 2025

The tech on the phone was very good and very helpful. She explained all of my questions very well and she said she's gonna send out an email so I can re-order a new unit and said I could call back in if I have any questions at all. I appreciate her help and it's this has been a better experience Because of her.

Date of experience: April 23, 2025
New York
1 review
0 helpful votes
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Printer Repair
May 3, 2025

Needed advise on a printer repair. Probably need a new printer. Ink pad at end of life. Need to send or take to someone who can do it. Advised not to do it myself.

Date of experience: April 23, 2025
Arizona
1 review
0 helpful votes
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Paul, the technician
May 1, 2025

Paul got the sound working on my Samsung TV in short order. He knew exactly what to do. He didn't have to try different things. He got it right the first time!

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Camera repair
April 28, 2025

Fixed camera that was not working. Now it is. The picture is also clearer. Technician was patient and kind.

Date of experience: April 18, 2025