AskTech SupportReviews 558

My Microsoft expert technician was very kind and patient and spent two hours on the phone as this was a very complicated procedure for me to grasp as I am not very techie. His step-by-step approach was very helpful and he even sent me an email describing each step as I knew there was no way I would remember the multiple steps to transfer the remaining photos and videos from the Google cloud to OneDrive cloud

Great he was the best cause I really needed help tell him I said thank you and God bless him if we have people like him this world will be great

Darwish, was great at assisting me with my photo zoom issue. He was patient, professional, and knowledgeable in his field! I'm happy to have the frame issue resolved because it was really frustrating me! Thank you Darwish!

Getting technical support was easier than I imagined. I put my problem in a chat and got a call for support. Richard was extremely helpful, assessed the problem, and worked to help me resolve my issue. The reason I gave him 5 stars is because he explained everything to me while we were working. He told me WHY I was doing something. Thank you for a great experience.

They did not talk to me for 1 second but charge me 53 dollars. Why? I do not know the tech name or ask for a tech support. All I need is a billing support

Airbag to the rescue. He is very kind, helpful and professional. He was a real help to me today WHEN I needed it!

Had a question concerning a PayPal transaction and wanted to know what procedure would be the best way to get the answer to the issue. This rep gave me several options that were very specific and very helpful. Thanks to the rep's suggestions/options I was able to resolve the issue. Very useful indeed! Thanks!

They had another name there, but I had "Rock" for the tech guy out of Plainfield, CT. He was Chill& I needed that today, and he fixed these deep problems. I am very happy with him, he was so patient also kind to my elderly father& remembered his name at the end. And mine of course. Thanks for hiring people like Rock. 👍

Stephen directed me to several places to give me more detailed answers. He was quite professional and very nice.

Even though I didn't need to speak to the software tech, I resolved a problem myself, but still I'm glad he called.

She was very patient and helpful. I was not sure I was covered by Norton. I am so glad I am covered.

My daughter had recently graduated from college with her degree and wanted to see how she could grow within the company. I had asked her questions they got back to me immediately, and everything was answered in great detail.

Billing issue………………………………………………………………………….………………………………………….

We could not change the Home Location. Josh helped us determine we needed to speak with YouTube support to correct our issue.

This Baby boomer needed help and I'm happy for my experience. Friendly, approachable, appropriately spoken and kind. Thank you

Very confusing, first they told me an answer was going to be five dollars then they told me an answer was going to be one dollar then I connected they told me that I had signed up for a subscription and a $55 charge would be applied to my Discover card. Discover card sent me a a text saying that a $55 charge was charged. Is this fraud and I said yes it is fraud. I do not want to sign up for just answer.

I just need a Log OFF problem fixed and it was 100% completed with advice how to do it.
Then I received Two Charges to my Mastercard -- when No ongoing Charging was agreed to.
No Emails were received at all advising what was to happen.
It was going to be NZ$70 per month which was not justified.

Tamra, the tech was committed to helping me resolve my issue. She continued to call until she finally connected with me. Very personable and pleasant.

My question as to how to I could have my credit file un-frozen was fully answered. The suggestion was, open an online account with all of the three credit bureaus. I did that and it worked well. Now I have full online access to Experian, Equifax and TransUnion. I can view my credit report at any time, freeze or un-freeze my credit file access.

Nathan was very professional and helpful. He not only diagnosed my issue but gave me choices and recommendations for moving forward.