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AskTech Support Reviews Summary
AskTech Support has a rating of 4.3 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AskTech Support most frequently mention credit card, customer service and great job.
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I have a new stackable LG washer dryer. I wanted to know if I could reverse the doors to open on the other side. The Technician look through his books said I cannot. I was quite pleased with his thoroughness and his replies. I'm a little sad I cannot do what I wanna do but that's not his fault
Art walked me through step by step and then explained to me me in simple terms exactly what the problem was.
Waste of time and unexplained billing to my credit card. Unfortunately, couldn't submit with selecting a star. Otherwise, I won't have.
Great, Could understand every word the AMERICAN based technician named Matt said. Just say no to foreign support!
The technician was easy to understand as well as patient with me while he explained what I needed to do to fix my printer. He was an excellent listener as well as sympathetic to my problem.
My attempt was to find a way to merely update my account information regarding YouTube. I could not however find a way to contact a YouTube accounts department. I found your service and hoped you could tell me how to update my account with YouTube. Someone did so, in fact after the most confusing three hours of my many years of business transactions via text and phone. Now I would like to cancel my membership in your organization but still cannot find the way to do that in the many encrypted messages I have received from you. I gladly pay the first month's fee entered into by my own stupidity.
Steven made us happy with the result. He was patient and very clear & helpful. I would use him again. We now enjoy our tvs much more.
The first person I talked to transferred the call (as he couldn't help me)and this tech was VERY KNOWLEDGEABLE! He took the time and tried all kinds of things and it paid off as he fixed it! I HIGHLY RECOMMEND this person and your company!
Accurate and effective advice, and commendable easy-to-follow outline of charging arrangements.
A completely satisfying and successful interaction
I was having trouble adding a payment method for my iCloud payment that was expiring; and he was able to help me resolve that quickly and without any additional trouble.
I had trouble because my card was used and they blocked but I called AT&T and they were very helpful with my problem all is fixed now and thank you for your assistance
Wish I had their knowledge. Easy issue to fix if I had known Adobe just issued a corrupt update. That's why I don't pay for their professional products. They have literally no way for a consumer to reach out to them regarding Acrobat Reader. They just cost me $55. But again worth paying for their professional products troubleshooting.
I had received an email from Total Storage, advising me that I would not be able to send or receive emails unless I purchased extra storage. I contacted AskTech and was given instructions on how to rectify the issue. The instructions were clear and informative. I did as suggested and the issue was solved. Promp, polite and professional. This was my first experience with AskTech and, on this experience, I would highly recommend giving the a try.
I had a problem where a scam came up on my computer that looked very authentic as though it were really HP contacting me, but I was suspicious so I contacted HP and they referred me to your group and that young lady really helped me get it off of my computer and to helpprevent me from getting any more in the future. I appreciate that help. I don't know what else you want me to say other than I was satisfied. However But it's with my printer from HP so I'm looking to you or someone to help me resolve that thanks again.
Fixed. The answer I needed was well said and very clear. I am happy either way the information given and am glad to recommend them for help.
He explained why I should get one TV over the other TV something I never would've known on my own. He went over extended warranties and why they are worth it and when you should buy them and when you shouldn't buy them, he was a really nice guy really easy to talk to. He explained to me why I should buy a new TV instead of trying to fix my current TV. And he wasn't one of those guys that just say I should buy a new TV. He actually asked me for the model number of my TV. He went in and found out that they're not even selling the parts any longer for my TV. In other words, I couldn't get it fixed, just a really knowledgeable, good guy.
Questions were answered well. I've made notes and copies of our conversation and will apply them. Thanhs.
Jared was very helpful and knowledgeable. The SIM card from my friend, Billy's, phone is not compatible with the new phone, so we need to have a new SIM card sent
Matt did an outstanding job! This is a great service for senior citizens like myself (74) who are not as tech savvy.
I am working thru health challenges. Paul was kind. Explained all as he was helping me with an issue. Great service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members