Ask-CrewReviews 252

BEWARE! Without my knowledge I was switched from an Apple site — I had to change my credit card number — to what looked like an authorized Apple Help site. I didn't realize that this was not Apple but another company charging $10 and asking for the info in my profile, including credit card number. Since Apple already had my cc number, I gave the new number to update it. After many "chats" with a dissembling agent, I found that this company has no connection at all to Apple. Now I'm worried about having given them my new cc #. I will have to get in touch with my cc bank and shut off any payment to them.

I paid £1.01 for one 1 question/answer by credit card.ask crew then extracted £74 pcm for 5 months with no more contact from me and no info from them that was their normal business plan.When I realised wha5 was happening I stopped credit car$ *******@sked them for £370 refund.AskCrew reply stated this refund 2be *******@de in 6 working *******@ys.Nothing received.3 chivvy up emails produced reply that £37 would be refunded,again nil received. I than spoke to my credit card issuers who replaced my credit card and *******@de@ +omplete refund.Do not deal with AskCrew and *******@nsfer your bank to Halifax

I paid $10 to find out if a website was legit. I had already googled it but there was very little information. Ask-Crew, after taking my $10, then told me exactly what was on Google, and could offer no further help!

My experience has been brilliant and an very glad the expert could help me.
Thank you and well with the money.

I have been paying $111 per month for months for a service that I dont use and can not stop the subscription. Take care when using this service..

I would give 0 star or negative if I could.

I asked questions and paid for that, it was only $0.25 a question.

Ask-Crew may make it legal to set subscription for $49 per month, but they absolutely not make this message noticeable. It is like heating and stealing. I have been charged $49 three month before I found the did that

When you sign up for help on one issue, you are really authrizing a monthly subscription...
It takes a lot of your time to get the charges reversed [$49 per month]

I have tried to get them to cancel my subscription, but they keep charging my credit card monthly. Do not get caught up in their scam!

My expert Tom was attentive and patient. And when I couldn't do something, he explained everything in other words. Thanks!

I joined last week and they charged me £8.00 for help with my online banking which they didn't fix and today they have taken £112.38 out of my bank account yet I am supposed to still be in my free trial

Even though I emailed ask crew support team a month earlier to cancel my subscription but unfortunately the next month I have been charged £74 from my bank account. Still haven't received any refunds or reply from the ask crew support team. A proper scam.

Asked a question 3 months ago, signed up for a dollar. Don't remember seeing anywhere that I would be having my account direct debited $111 per fortnight. It keeps direct debiting my very overdrawn account. I and Westpac don't know how they're doing this as I have cancelled and replaced my card. I have checked and I have never received an email from them, period. Let alone a 48 hour reminder of your account being debited.

I just asked this lot a question about Amazon prime as I wanted to cancel it but was not given any useful information as to how to cancel it and in the end I got it sort myself.

I asked a simple question about Uber charge in London. They said they will charge me $1 (refundable) for that. One week later they charged $49 monthly subscription fee from my PayPal account without my approval.

What a rubbish company.
Not only they didn't help me with my question, they also signed me up for a monthly rolling contract of £60 per month.
By the time I realised it was too late.
Lovely!
I strongly recommend to stay clear of these scammers!
Tried speaking to them but all they said is that I offered to T&C'sa

I have asked ask-crew for help with some issues and I got valuable guidelines and support. Thank you!

I called HP for help with a printer that I've had for 6 months that would not print. Somehow I was directed to Ask-Crew. I worked with a technician for at least 2 hours and the printer still would not print. I gave up and closed my chat. Initially I paid $! For one week's service. If I wanted to continue the cost was $74/month, which seems high to me. I did not opt for the $74 service. I have been charged for that month and have been refused a refund. I will not be charged in the future. They have adamantly declined to refund me and when I look at their rating I can see why they are desperate to hang onto every penny.

We were writing yesturday about me being wrongly charged on my card several times. I am not a client of yours, and you promised to pay me backeverything. Today you have charged me again! I am warning for this company. This is a fraud!

I had some problems with a pair of wireless earbuds which I purchased. I couldn't get them to charge. The technician who I contacted was quickly able to diagnose the problem and gave me the advice I needed to make them charge.