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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast shipping and accurate advertising. Will certainly be a return customer
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Fantastic selection! Settled on a Men's Movado Bold for its size, classic styling, and price. Definitely happy I made this easy transaction with Ashford
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I've got several watches through the years and they have always always ended being excellent. No refurbished watches that were returned once, as far as I can tell. I've got a Tissot PRS 516 that was bought from here in early 2021. It is still my favorite watch. Even though I've got more expensive ones now. Maybe because it was my first Swiss Automatic watch.
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Watches are some of my favorite brands. Always shiny and work perfectly. Swiss watches are sweet.
As usual, it was a very smooth shopping experience. Order was shipped and delivered quickly and the items were in perfect condition.
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Very pleasant experience dealing with Ashford, great selection and pricing
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Everything went smoothly with no complaints. Thank you so much.
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This was an easy purchase. I took mine to a local jewelry store to have one link removed. I like all my new Bucherer watches but the gold and stainless steel one is my favorite. I found a maker of black alligator straps in Guangdong China named Hu to convert one of the watches to a leather strap model for wearing with a suit or tuxedo.
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First time purchasing with Ashford, and I had a positive experience. I purchased a Hamilton Khaki at a great price. Shipping was quick and secure, and will definitely do business in the future.
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It arrived really quick and it was exactly as described. It is a beautiful watch.
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Maui Jim's are my new favorite sunglasses. Thanks for a great product for a great price.
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Quick ship nice glasses. Little smaller than I wanted but that's on me
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Wrong box, the one for the green colour instead the blue Inordered and the watch came without the plastic protection wrap around the watch, no plastics at all!
Came faster than expected and it's awesome! Would order from this company again!
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Timely delivery of watch Liked how it came up in the box Recommend
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One of the watches I ordered was not in stock but was advertised as being available.
Hi,
We’re sorry for the inconvenience. Occasionally, due to high demand or inventory discrepancies, an item may show as available when it’s actually out of stock. We understand how frustrating that can be and appreciate your understanding. If you have any further concerns, feel free to reach out to us at customerservice@ashford.com.
Best regards,
Quick shipping, quality products and great price. Recommended seller!
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Great price on these sunglasses, and quick turnaround on shipment.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Worked out well - strange issue with my mailing/shipping address, but refreshed a couple times and it solved out.
Have bought at least 4 watches so far, all great quality and great value!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
So, far I have purchased 2 Hamilton frogman and a Techno Mari diver. Great service and quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We really appreciate you taking the time to leave us a review, thank you for your kind words!