From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good purchase. I shouldnt have to write a review for every purchase made and be harassed by emails again and again
Very smooth. All in all very pleasant experience. On time delivery.
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It was easy to find the watch I wanted and buy it. Plenty of options to choose from.
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Awesome as always, I would recommend anytime. I buy here all the time.
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If I remember right shipping took a little longer than expected but not to the point it was an issue. Considering the deal I got and the product being exactly as advertised. I was extremely happy with my purchase.
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I liked not having to create an account and just being able to use Apple Pay.
Great product. Killer price. Fast shipping. Whats not to love.
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The watch shipped faster than I expected and everything was just as advertised! I would definitely shop here again!
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Ordered on Monday received watch on Thursday. Three day delivery from USA to UK. Kept informed all the way. Excellent service.
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Great second purchase experience with Ashford and the watch looks great!
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Easy purchase experience for a first timer. Inwas nervous at first but felt better when the customer service folks reached out as needed.
Watch was delivered, but time and date could not be set. Returning watch requesting replacement r refund,
Hi,
Thank you for your feedback. We’re sorry you experienced an issue with the watch. We’re glad to see it’s already been taken care of. If you need anything further, feel free to reach out to us at customerservice@ashford.com.
Best regards,
I found it easy to place my order and even the payment process was easy. The products were delivered on time and to the right quality
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I had the best customer experience with Ashford. Keep up the good work
Llego antes de lo previsto, pero es muy caro el servicio de UPS.
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Super rápida la entrega, un poco caro el servicio, pero muy bueno.
Great team here at Ashford! Thanks for the great prices, timely shipping and customer service.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Excellent service from Ashford again. The watch astonishingly arrived only four days after ordering, all the way from the U.S. to the U. K., and was pristine. Thank-you.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
In previous purchases Ashford were reliable and efficient, and the watch was, importantly, brand new and pristine.
非常的感謝收到商品了，謝謝商品很漂亮
唯一的缺點就是運費太貴了但是沒有辦法因為我們住在國外，所以運費相對的就比一般人貴了很多
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It's a beautiful watch and looks very stylish. Fits perfectly
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Fast shipping and accurate advertising. Will certainly be a return customer
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Fantastic selection! Settled on a Men's Movado Bold for its size, classic styling, and price. Definitely happy I made this easy transaction with Ashford
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I've got several watches through the years and they have always always ended being excellent. No refurbished watches that were returned once, as far as I can tell. I've got a Tissot PRS 516 that was bought from here in early 2021. It is still my favorite watch. Even though I've got more expensive ones now. Maybe because it was my first Swiss Automatic watch.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Watches are some of my favorite brands. Always shiny and work perfectly. Swiss watches are sweet.
As usual, it was a very smooth shopping experience. Order was shipped and delivered quickly and the items were in perfect condition.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.