business logo of ASAP Tickets

ASAP Tickets

Overview

ASAP Tickets has a rating of 4.8 stars from 7,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,206
value
393
shipping
199
returns
238
quality
3,344
This company responds to reviews on average within 2 days
+257
How would you rate ASAP Tickets?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
0 helpful votes
Follow Shirley P.
Unfollow Shirley P.
Send Message
Share Review
Report Review

Awesome travel sales rep
June 30, 2024

Silka did a great job. She offered several options and explained very well the details of the flights offered. I gave her 5 stars for excellent customer service!

Date of experience: June 20, 2024
Candice J. ASAP Tickets Rep
10 months ago

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Wisconsin
1 review
0 helpful votes
Follow JAN B.
Unfollow JAN B.
Send Message
Share Review
Report Review

Great Service.
May 25, 2024

Visual was so very, very helpful. She took her time with looking at many fight and she ended up finding me a great price with everything I asked. I would give her a 110% for her work she did. Thank you so very much.

Date of experience: May 15, 2024
Candice J. ASAP Tickets Rep
11 months ago

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

New Jersey
1 review
0 helpful votes
Follow OLUMUYIWA S.
Unfollow OLUMUYIWA S.
Send Message
Share Review
Report Review

Excellent job assistant
July 25, 2024

Great job careful listening and provide me all the details and information that I needed for my travel booking ticket

Date of experience: July 15, 2024
Candice J. ASAP Tickets Rep
9 months ago

Thank you so much for your kind words! I'm glad I could assist you effectively with your travel booking.

Germany
1 review
0 helpful votes
Follow MIKE M.
Unfollow MIKE M.
Send Message
Share Review
Report Review

The process was very easy
May 31, 2024

My sales representative was excellent. Her name was Walnut, My sales representative was excellent. Her name was Walnut, she was very professional, very knowledgeable, and very easy to understand made the whole experience easy and worthwhile

Date of experience: May 21, 2024
Candice J. ASAP Tickets Rep
11 months ago

We are happy that Walnut has provided you with such a wonderful experience.

Massachusetts
1 review
0 helpful votes
Follow KRISHNACHAITANYARAO K.
Unfollow KRISHNACHAITANYARAO K.
Send Message
Share Review
Report Review

Had a flight ticket booked with Sunil
May 21, 2024

I recently had the pleasure of working with Sunil, a service representative at ASAP Tickets, who demonstrated remarkable patience and provided thorough assistance throughout the booking process. We managed to secure a fantastic flight deal thanks to his diligent efforts. I highly recommend reaching out to Sunil at ASAP Tickets for anyone looking to secure great travel arrangements. His professionalism and dedication are truly commendable.

Date of experience: May 11, 2024
Candice J. ASAP Tickets Rep
12 months ago

Sunil is one of our great agents and we are so grateful to him for his ability to produce a great result of his assistance! Thank you so much!

Nevada
1 review
0 helpful votes
Follow MITRA H.
Unfollow MITRA H.
Send Message
Share Review
Report Review

Emergency rebook
June 26, 2024

My family member was stranded in another country with ton of medical problems. They helped me re book their flight and really fought with the airline for me to reduce my out of pocket expenses.

Date of experience: June 16, 2024
Candice J. ASAP Tickets Rep
10 months ago

Dear Customer, Thank you for choosing us as your travel partner, and for taking the time to share your positive experience. We're here whenever you're ready to embark on your next adventure!

California
1 review
0 helpful votes
Follow MARIALUZ R.
Unfollow MARIALUZ R.
Send Message
Share Review
Report Review

EXCELLENT!
June 25, 2024

I'm very grateful for the excellent help i was accorded by Schwartz in the purchase of a flight to Manila with Singapore Airlines, he was courteous and patient with me until the purchase was consummated.

Date of experience: June 15, 2024
Candice J. ASAP Tickets Rep
10 months ago

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

Canada
1 review
0 helpful votes
Follow LARRAINE P.
Unfollow LARRAINE P.
Send Message
Share Review
Report Review

Amazing Experience!
April 25, 2024

Amazing experience for a first timer like me. Agent Harcourt is exceptional, he is very accommodating and understanding with complexity of my schedule. I will be booking all my future flights with this company through Agent Harcourt. Good Job!

Date of experience: April 15, 2024
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for a wonderful review! Indeed, agent Harcourt is exceptional and would be so happy to assist you once again whenever you desire to travel!

Canada
1 review
0 helpful votes
Follow GOPA S.
Unfollow GOPA S.
Send Message
Share Review
Report Review

I was well taken care.
September 27, 2024

I find the service was excellent & helpful. Each & every details were explained vividly.

Date of experience: September 17, 2024
Candice J. ASAP Tickets Rep
7 months ago

Many many thanks for such a great review of our services! We are so pleased to hear your kind words about our business!

California
1 review
1 helpful vote
Follow Judy D.
Unfollow Judy D.
Send Message
Share Review
Report Review

Working with Caroline has been a real supportive experience since 2017. She is willing to check out different pricing depending on what my travel needs are to make things as easy as possible. I get packaged segment flight deals where AAA won't even touch this and at very fair prices. Caroline has a great deal of integrity too.

Date of experience: February 22, 2019
Washington
1 review
0 helpful votes
Follow Stan a.
Unfollow Stan a.
Send Message
Share Review
Report Review

Zoe has been our travel agent for many years. Always courteous, attentive and aware of what customer desires are. Prompt in responding and offers competitive fares with kayak.com while offering shorter time or better routes.

Date of experience: October 7, 2019
Washington
1 review
0 helpful votes
Follow DANILO D.
Unfollow DANILO D.
Send Message
Share Review
Report Review

Agents Very kind courteous and patient
August 3, 2024

Agent sabia was very kind courteous and patient helped was guided thru out process awesome customer service

Date of experience: July 24, 2024
Candice J. ASAP Tickets Rep
9 months ago

Thank you so much for your kind words! We're thrilled to hear that Sabia provided you with excellent service.

Canada
1 review
0 helpful votes
Follow AHMAD H.
Unfollow AHMAD H.
Send Message
Share Review
Report Review

I wish there was an alarm button so I could notify people about these groups of scammers. First avoid these people, if you fall in trap, please don't hurt yourself more buying their extra services like buying the travel care,... its just nonsense, because they are not abiding by it anyways. On the top of that no matter what reason you have your money is gone..., I will keep writing reviews until they get back to me with an answer on what did they do with my money and ticket I purchased. Stay tuned with my email correspondence with these people...

Date of experience: November 5, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 201577
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com

Thank you in advance.

North Carolina
1 review
7 helpful votes
Follow Laura V.
Unfollow Laura V.
Send Message
Share Review
Report Review

I've now gotten two different tickets from ASAP both within 3 days of my departure. They literally saved me hundreds of dollars! I use to use Expedia, not anymore! I really enjoy talking to ASAP representatives while making my travel plans, they make sure there are no mistakes with your travel arrangements and work diligently to help you out. I was skeptical using them before, but I will never use anyone else again! Pack your bags and have a great flight like my granddaughter & I did!

Date of experience: January 7, 2021
Germany
1 review
2 helpful votes
Follow Johan C.
Unfollow Johan C.
Send Message
Share Review
Report Review

As everything is changing at a fast pace on these days, I made an off the cuff decision and asked for your services. I had the pleasure to interact with Christian who outperformed my expectations... in less than expected he gave me three different quotes and considered all the possible alternatives. (Time on each scale, cities and their related risk/measures due to the pandemic) he looks like someone who knows the operation as well as the associated factors. Wish him the best..

Date of experience: November 28, 2020
New York
1 review
5 helpful votes
Follow Mehak B.
Unfollow Mehak B.
Send Message
Share Review
Report Review

Liars
April 27, 2021

While making a booking, the agent assured me that my ticket was changeable without any extra cost (except the price difference between the old and the new ticket), but once I tried to change it, they wanted an extra $250 as their change fees. Will never book from them again.

Date of experience: April 27, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Mehak,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.

Italy
12 reviews
1 helpful vote
Follow Lauro C.
Unfollow Lauro C.
Send Message
Share Review
Report Review

They are called ASAP tickets not for no reason.
I managed to book a flight to another country just the day before the flight and fortunately there were free seats, so I pasedd through the whole proedure quickyl and without any side hassle.
You know, I didn't plan this trip but situation drastically changed and I had to book tickets for a flight. Thanks for this intuitive navigation without which I wouldn't be able to buy tickets.
Yeah, the price is also favorable to me.

Date of experience: June 6, 2024
Florida
1 review
0 helpful votes
Follow JEMIMA J.
Unfollow JEMIMA J.
Send Message
Share Review
Report Review

Epic!
April 7, 2024

Hanks service is efficient. I tell him what I want, he listens than provides the several options while delivering excellent customer service. I truly appreciate your patience and hard work. Thank you hank😊

Date of experience: March 28, 2024
Candice J. ASAP Tickets Rep
over a year old

You are so welcome! Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Hanks is awesome, indeed! Thank you very much for being our Customer and sharing your great impression on us!

Virginia
1 review
1 helpful vote
Follow Vladimer T.
Unfollow Vladimer T.
Send Message
Share Review
Report Review

Langston is a perfect example of what a great customer service representative should be! He's very pleasant and courteous and went above and beyond to assist me in my travel needs. I will only use his service from now on!

Date of experience: March 3, 2021
Illinois
2 reviews
1 helpful vote
Follow SATYARAGHUVEER P.
Unfollow SATYARAGHUVEER P.
Send Message
Share Review
Report Review

Lot of Ease
March 8, 2021

Very patient to answer all questions, provide enough time & tips for low priced tickets. They do not pressurize, understand our need and suggest the best plan of the journey and help till you get satisfied until they confirm tickets.

Date of experience: March 8, 2021