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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
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ASAP tickets is a scam! My family and I were supposed to go on the trip of a lifetime in April and due to Covid our flights were cancelled by the airline. ASAP tickets then told us that in order to receive a refund there was a $800 per ticket fine, totaling $2400 for our family. They were unable to give us where this was stated in writing anywhere. The real kicker is that both myself and my mom are nurses on the front lines during the pandemic and we were taken advantage of by a greedy travel agency! Beware, the little bit of money you may save is not worth it!
They were awesome. I had a problem with my bank and they worked with me and stayed in constant contact with me to answer all my questions. If I needed something they called me immediately. Excellent service. Very satisfied. Would definately recommend.
Great customer service help to find flights convenient and very helpful
Good service with the agent Diego thank you so much for your help you keyed in touch back and forth to make sure we had out flight changed to satisfied us and make our trip a lot more comfortable to bad we didn't have the same luck coming to turkey we paid over 1000 dollars to get new reservations plus 300 for our suitcases plus our vacation was cut short for 4 day but over all we made it to spend time with our family
The service provided by travel agent Joseph really impressed me. He has great communication skills and attention to details. ASAP Tickets should be proud to have him..
Conrad went out of his way to make things easier and reeboked my flights. I wasn't able to fly in April because of the Covid. Conrad did everythign right so I can do it later.
I don't usually write reviews but i read them now thats not fair so today am writing this one, was helped by agent Zarsi and he was very patient with me and gave me a lot of options and advice not pushy at all but gave me all the time to decide and call him back, i would recommend asap to my colleagues definitely
Do NOT trust this company. They are the biggest dissapointment. My flight got cancelled and the airline refunded the money. The problem is they refunded the money to ASAPTickets' account in APRIL. It has been 5 months and no one replies my calls/emails and I don't think I will ever get my money from the company. Total scam!
After posting this review on multiple sites, the company reached out saying that they CANNOT refund the ticket since it was non-refundable. The funny thing is, the airline had already refunded my ticket money back to ASAPTicket bank account and I was confirmed through an email. The fact that they hold on to my money, and tell me that I cannot get it back after 5 months of stalling is nothing but a money-centric and a greedy culture that the company base its values on. Do not trust your money with this company, as they will never care at the end...
Dear Alin, thank you for the feedback, we will investigate this issue.
Looking for a cheap ticket today I found ASAP Tickets by chance. The travel agent Thalia was very polite, informative and for less than 3 minutes she gave me a price which was about $60 less than any online agencies. I am so grateful for the service and will use her again in the future. Thank you Thalia!
Cassini helped me at a stressful time finding my flight. Made it very easy for me and I will definitely use this service again when needed. Thank you!
Liars, Cheats & Thieves. I was told via email on April 28th by Sheena S. Customer service rep that I would receive a refund for my tickets to the Philippines after the airline canceled my flight, within 30 to 60 days of her email. It is Sept 20th and still no REFUND! THAT'S 4 MONTHS or 120 days. I have all the documentation to support my claims. $3,431.65 is the amount stolen from me. I have been patient enough, this is my first complaint and I will next file a complaint with the FTC, DOT, California's Seller of Travel Program Department of Justice, my state rep, congressional rep, and Senators. Today I tried one last time yet It is so shameful that when I ask to speak to my customer service rep I get voice mail and told that she is unavailable that the customer service rep Chin who does answer is more than happy to help with my refund but that due to the fact it was someone else who I was dealing with before it would require him to start the entire process over from the beginning.
Dear James, We have gathered all information together and your request is in progress. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.
Enjoyed Experience with Giancarlo, quick and consistent Never used this site before, but will recommend to family and friends
Candy was extremely helpful and pleasant to talk with. Very pleased with how she responded. Excellent staff
The experience started off wonderful until COVID hit and we couldn't travel to Europe like planned. I even took out "ticket protection" --- which is basically scam and of no use. We booked 5 tickets last December for travel to Europe. About $6000 with that travel insurance I paid for. Well starting in May 2020, I knew we couldn't travel to Germany. So I started the cancellation process. Out of the $6000 I was charged, I got a $3200 refund, despite the fact that ASAP received a refund from the airlines. Go direct to the airlines to book. If I would have just booked with United -- I wouldn't be down several thousand dollars.
Dear Julie, we are sorry about your experience. We have gathered all information together and your request is under investigation. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.
I purchased tickets in February for a trip to Italy in July. Coronavirus hit the US and I was wondering if my flight would be cancelled. I checked directly with the airline in June and all was fine. When I was hearing that many other flights were being cancelled, I once again checked with the airline one week before departure. I learned that my flight had in fact been cancelled and ASAP TICKETS had been notified. The airline said that I could have a credit or my money would be returned but I would need to get it from ASAP tickets as I had purchased my tickets through them. When I contacted ASAP TICKETS and asked why I hadn't been notified of the cancellation, they told me that it was my responsibility to continue to check with the airlines. I requested my money back and was told I could only have a credit and with the one airline. I contacted my credit card company to resolve the issue. After that, ASAP tickets called me to say that I should be happy I wasn't being charged a cancellation fee (for a flight the airline had cancelled) and they would not refund my money. Had the credit card company not gotten involved, I would not have gotten my money back. I will never do business with them again.
Dear Enrica, please kindly send us your booking details at feedback@asaptickets.com for an investigation.
Isay has facilitated my flight booking very well. Very competent agent! She has both technical knowledge and very pleasant and accomodating. Thumbs up!
Ricardo is always giving me VIP Service, fast response time, and very professional. I will always use Asap tickets.
Awesome customer service. I was able to get in time for my flight with the rebooking/rerouting flight.
I supposed have a vacation in Philippines march 18 and I bought ticket here. Since pandemic came up so I cancel my flight. In my experience contacting customer service is really bad and nightmare... no one will care about my ticket to be cancel or rebook. Its really stressful. Until this day I never received my refund. I felt that I waste my money here. But I will never stop.
Dear Maureen, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gabby, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com. Thank you in advance!