ASAP TicketsReviews 8,064

Daphne was patient with us, we got a flight which suited us and which was comfortable for our price range.

I was told my tickets should be canceled with in 24 hours free of any charges and the agent stated that he will be able to refund it 2nd day if the plan did not work. He did not answer his phone nor e Mail and all the agents won't help. The agent name Erianel, he made me buy the tickets twice so he can cancel one, but deceived me. I was advised to to report them to BBB as per my credit card

Vance helped me out with what I needed! Would recommend this service to others who need a flight that fits your budget.

I want to say that in my travel planning over the years, I have not had better service than I received yesterday from ASAP Tickets. They found the best pricing, they helped me get a difficult plan set up. I have to plan international travel one way tickets to 4 different countries and it was hard for me to do alone. I now have it done and it was with one call. They were professional, courteous, and responsive, I will use them often and I recommend them to everyone.

ASAP is the best way to procure your tickets, easy and convenient and the best price on the market. And if you are lucky to get agent Lao then it's a mission accomplished!

I have been booking ticket with ASAP thru an agent called SIRAJ for the last several years until he decided to take advantage of my loyalty and charged me a total $740 to exchange $829 ticket from Newark, NJ to Nairobi, Kenya thru Dalta. I was diagnosed with a serious decease just before travel so I needed to change my ticket so I can see a doctor to OK travel and offered even to prove to them by issues Doctors letter. They agreed to change but only to change my departure to Larguadia $260. I had to change the same ticket again to depart from Newark because Uber to Laguardia is at least $200 each way. When they changed to Newark departure 2 days later, they charged me $480 additional new fee. I basically purhased a new ticket givne the exchange fee. I called The Delta Airline customer service and they confirmed had ticket available for about $1242. 20 including taxes and carrier fees but Siraj or ASAP told me the fees are charged by Delta. I called Delta and they said that's not true. This is the biggest fraud ticket company you want to deal with when it comes to exchange where they take advantage. If I had purchased with air line directly with insurance coverage, I would have NOT be charged $740 exchange fee. I am traveling now but will legally pursue at least most of the exchange commission fraud fee. I will tell all my relatives who have been booking with ASAP to never use them again.

DO NOT PURCHASE TICKETS FROM THIS AGENCY. THEY ARE A SCAM. THEY WILL TAKE YOUR MONEY AND WILL NOT GIVE A REFUND WHEN FLIGHT GET CANCELLED. THE AGENTS ARE VERY UNPROFESSIONAL, RUDE AND UNHELPFUL. THEY REFUSE TO GIVE ME A REFUND EVEN IF AIRLINE CANCELLED MY FLIGHT. AFTER FURTHER RESEARCH I FOUND OUT THAT THEY HAVE MULTIPLE LAWSUITS AND LEGAL COMPLAINTS. LOOK THEM UP AT COMPLAIN.BIZ TO KNOW HOW MUCH OF A SCAMMER THEY ARE! IM STILL DEMANDING FOR A FULL REFUND!

My agent was diligent and excellent! I will be using him again! I appreciated his effort and time that he took to make sure that I could book a ticket in a week's time.

Although I wasn't happy with the airline I chose, ASAPTickets.com found me a truly great deal at the last minute on a one-way flight. I'll be using them again.

Hillary *******4610) was very well spoken and communicated everything very clearly. She took her time going over several different options (dates/days/times/direct flight information/baggage information, various airlines/extra fees, and regulations. She really guided me through the entire process, until I felt confident of my final my trip details and that fit my budget. She was very, very patient, professional, an charming
During the entire call. When I asked her several questions about the 24 hour drop in price guarantee, and the travel protection insurance. She took her time and explained everything to me thoroughly. She definitely is a great asset to your team. Plus, the best part she spend over 50 mins with me over the phone, and always remained composed, happy, calm, and professional. She deserves a raise. I wish that I sales/customers service reps were as professionals on the other line of calls.

I needed a flight to Africa. My dates needed were vital to my schedule. Agent Rod was very instrumental in locating the dates and flight needed. I would recommend this Agency to anyone that has traveling needs

ASAP TICKETS have been holding my refund hostage and refuses to return over $3,000.00 of my money! They continuously give me the runaround. ASAP TICKETS charged me $750.00 to process the my refund, then asked me for an additional $30.00 to put the funds in my account! WORSE COMPANY EVER!

Representative does the heavy lifting for you by walking you thru every step. Polite and knowledgeable

This was my first time using ASAP and the agent that I got was very friendly unlike other places I tried. Penelope wasn't as persistent as the last agent had! Penelope listened to what I wanted and she was terrific! Thank you Penelope!

I have been using ASAP travel for many year's. The company is efficient and determined to give excellent service and complete customer service. Their prices are usually cheaper and they will check to give you the flight to best serve your needs.

I love ASAP! They are so good at what they do & make travel to Europe a breeze. My rep Heiner is #1!