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ASAP TicketsReviews 8,018

4.8

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From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,018 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,221
quality
3,406
This company responds to reviews on average within 0 days

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Canada
1 review
0 helpful votes
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Excellent communication from agent
October 20, 2021

Kanishk was awesome to talk to and helped me work my way through your application trip.
Many thanks for his help.

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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Excellent Service
October 20, 2021

Having travelled for the 40 years + or so and have been dealing with a lot of agents over that period, I can say Andrew P has been one of the top advisors I have dealt with over the time. Very accommodating and punctual and went beyond to clarify every thing. Thank you again for the pleasant experience booking my upcoming trips.

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
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Zulia is the best
October 20, 2021

Zulia was like a member of a family she really work hard to get my ticket best price thanks a lot for being so patient and helpfull

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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Very good
October 20, 2021

Very good service. The agent was patient and thoughtful.

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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Very helpful and satisfying.
October 20, 2021

Very good and satisfying. Very
Help full. Hopefully will be getting better service in future.

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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Excellent
October 20, 2021

Representative was extremely caring and tried to meet my requested dates of travel!

Date of experience: October 20, 2021
Georgia
1 review
0 helpful votes
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Need a ticket
October 20, 2021

Bowie worked hard to find a ticket that fit my plans and at a great pruce

Date of experience: October 20, 2021
Ohio
1 review
0 helpful votes
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Scammers
November 19, 2021

Don't book tickets from them. Buy directly from airline company. All these five star reviews are fake written by their so called customer service employees. Half of their agents don't even speak English language nor they know how to speak to a customer. They are always rude even the supervisor hang up on you. Bunch of a%%%%% located in US UK and worldwide
So long story ahead
We have been booking tickets since 2/3 years now with the same agent and never had an issue before. The company now has some crap policies and bad people working to meet their end needs by fooling and exploiting customers. We were first offered cheap tickets with a good airline company. In few days, one of our ticket was canceled and got an email. Upon calling them, they said rest all tickets have been canceled and no one had an audacity to inform us. So we are like at the starting point again with them holding our money. Cuz basically if airlines cancel ur money, you will receive it within 7 bd/20 bd but these people told us it would take months. After that being stranded with almost 7000$ in all, we told them to rebook which they only did with price hiked options on some average airlines. So just they couldn't assure us a refund which is a customer's right we have to spent almost 400$ extra to book another ticket. These people are running scam industry. By looking at all 1 star comments its clear this company never refunds you your money, instead they never book flights for u, steal your money by advertising its most cheap airline ticket. You spend your days getting hold of them and they treat you as if you are nobody. This is our hard earned money, you can't exploit people like this. Report them.

Date of experience: October 20, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.

Your complaint is assigned a special ID: 122115 we will get back to in the next 5-10 business days

Thank you in advance.

California
2 reviews
2 helpful votes
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Excellent
October 19, 2021

The guy who helped me is patient waiting for me to fill out the form.

Date of experience: October 19, 2021
Washington
1 review
0 helpful votes
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Edward is awesome!
October 19, 2021

We have worked with Edward for 3 trips now and he is so friendly and helpful.

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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Booking with ASAP
October 19, 2021

The agent KIDLAT of ASAP is the best in every way, he went out of his way to be helpful and is most courteous. Above all Kidlat made sure we got the best deal
I have recommended him to my family and friends.

Date of experience: October 19, 2021
Montana
1 review
0 helpful votes
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Good follow up.
October 19, 2021

There were initial problems, but the agent, Eagle worked with me throughout the process n got it fixed. Thanks for the added effort 2 get it right. Rix

Date of experience: October 19, 2021
Florida
1 review
0 helpful votes
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5 Star
October 19, 2021

My travel agent Conrad was awesome, a very patience guy. He was very helpful and understands his assignment lol.

Date of experience: October 19, 2021
Ohio
1 review
0 helpful votes
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The agent, Graham was helpful and great, but the online form and all the add-ons are annoying and the vendor triggers fraud on credit card: then they re-ran the charge under a different vendor name (parent company)which is not smart. The company comes across as sketchy even though they are a good ticket provider!

Date of experience: October 19, 2021
Canada
1 review
0 helpful votes
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Miss
October 19, 2021

Excellent service! Extremely helpful! I definitly recommend them for everyone! Very patient and enjoyable to speak to.

Date of experience: October 19, 2021
Texas
1 review
0 helpful votes
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Great
October 18, 2021

Had a great experience, 10/10 would recommend. Absolutely great customer service!

Date of experience: October 18, 2021
Indiana
1 review
0 helpful votes
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Consistency, Dependability, Fair Deals & Outstanding Customer Service by Holmes & Coleman are commendable. It took around ten calls to book the tickets. Each call was prompt and cordial.

I am in the Hospitality Business in the USA. I have knowledge of OTAs. Despite this, I was convinced to purchase tickets with ASAP service.

Col. Nataraj V Kotè
Indianapolis

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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ASAP Ticket Purchase Experience
October 18, 2021

The Agent Twist was professional, compassionate and valuable. I am very satisfied with his Service.

Date of experience: October 18, 2021
California
1 review
0 helpful votes
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Appreciation to Paul
October 18, 2021

Thanks a lot for paul for helping me to find ticket for me. Because that was my first time to book flight. Hopefully he can help me again and more people.

Thank you somuch paul!

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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The start
October 18, 2021

So far information was collected and money paid. Information received but not completely. I have not been informed as to the flight departure time and arrival time of my destination. I need this to notifiy people here and at my destination. Hopefully this inforemation will be sent to me before I depart to make arrangements.
Uday indicated his knowledge in helping me to be satisfied.

Date of experience: October 18, 2021