ASAP Tickets

I am one of thousands people who are affected with pandemic! I booked a tickets (3) from Chicago to Manila last year February for June 2020 flight. But because of covid we need to rebook the tickets again. My agent directed me to her Supervisor named HAPPY whose location is Manila, Philippines. She told me that my travel protection has been used so need to pay for another one and that i have to pay $422.23. So i did! And assured me that the flight price is still the same as the original one which is $1,100 each! As we go along with the pandemic situations, i
We decided to cancel the trip due to the restrictions Philippine Government that only filipino citizens can enter the country! My agent IMOGEN told that i need to pay $200 each tickets in order to get a full refund of $1,100. As we struggle to get an answer why KOREAN AIR ONLY REFUNDED ME OF $709.05 per tickets now finally trlling me that it was the price of the tickets when i rebook them again, its not TRUE! So now i am hoping that we can get back our hard earned money! TO ALL TRAVELERS AND PLANNING TO BUY YOUR TICKETS! D-O- N-O-T B-O-O-K WITH A-S-A-P TICKETS!

Staff was accomadating to provide details to meet my demand/ to find the right deal that the costumer wold like.to have.

Isrra was so helpful and made my experience so smooth. People like her are the reason I keep coming back to ASAPTickets!

Friendly courteous and prompt on her response to the task she was given

They call back in days. They are not smart at their job. Takes days to even rebook a flight.
Very very Poor service.
Not recommended.

Your agents are well versed and knowledgeable about traveling in this part of the world

Muskan was very patient with me and worked hard to find my flight. And Sanjana was great as well! Thank you both!

Barkley is exceptional. He is very well prepared and is very knowledgeable and enseres all my questions.

The agent buhawi is an excellent agent in-terms of helping the client to assist on purchasing ticket,

A wonderful experience with the sale process Jennelyn, she was very helpful and explained everything for us to understand how our trip would be

I was sent emails by ASAP ticket informing me of my (round trip)Las Vegas to Philippines trip's schedule change to which I found inconvenient for me. So, I called them the day before my supposed flight Aug. 16. I was able to talk to Hercules the agent of ASAP and told him that since I was not agreeable to the schedule change, I wanted to cancel the trip. He said he was going to contact the airlines right away so that I wouldn't be charged for a no-show. I waited on the other line as he was doing his task about informing these airlines. When he was finished, I asked him about my refund. He said he was going to contact me again. Instead of giving me an email about my cancellation which is an office procedure for those cancellations and to which all customers are entitled to, he sent an email about a planned trip and that he would be my agent. I tried several times to reach him but he was not answering the phone. I emailed him several times to call me. He called but suddenly hanged up on me. I sent him again several emails telling him to contact me. He said he was going to call me but never did. All I wanted was (A) a copy of the cancellation and (B) my refund. In frustration, I tried calling again, and I was able to talked to Benevolent, another agent. He wanted me to get a new ticket for next year. I told him that I did not know my schedule for next year and I was not sure of the date and because of the pandemic. He also did not call me back. All I wanted was the cancellation copy and MY REFUND. As usual these scammers and dishonest agents did not help me. They refused to give me my REFUND. They needed to be reported to BBB. Do not go to ASAP Tickets. You'll be sorry.
Avoid ASAP Tickets

Very satisfied specially with the agent and his customer service is beyond and above!

Very satisfied with our agent Shekinah, she's very patient, very polite and really took time to book us on our flight.