From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.
ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.
We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 7,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
Oregon was our contact. He is earnest, fair and polite to going beyond the call of duty in a fast changing air fare world. He arranged two sets of tickets for us and even though the dates were larger than the original quote, it was not his fault and still saved us money over the airline fare. He made the "third party" experience positive, if complicated. Hats off to Oregon!
Jane helped me fine a cheaper flight for me, I asked so many options and she did it with out hesitation,
Thank you Jane
Dear Rowena,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
I purchased a ticket back in June for international travel in December. I called mid-October to verify baggage allowance. It's only then that I was informed that the 1st leg of my flight was cancelled, hence, invalidating my ticket. (They did not even inform me beforehand). They gave alternative flight that was ridiculous and would definitely let me miss my connecting flight. So I opted not to travel and asked for a refund. It's been 6 weeks now and I still do not have the confirmation of the refund. It is not even the refund, but just a confirmation that I will be refunded. They said it's taking so long with airline to authorize the refund. I called the airline today and the airline said it usually takes 2-3 business cycles to process the refund. They told me to go back to ASAP ticket because that's where I bought the ticket. I have been following up with ASAP every week and they tell every time that they are still waiting for authorization from the airline. So, given what I learned from the airline, it is possible that ASAP is just holding my refund. For how long, I don't know. This is so frustrating! It's my freaking $2600 that ASAP is holding on to!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 205769
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com
Thank you in advance.
Very helpful agent he's patient he take time to explain to me and he help me a lot
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Narmer was so helpful and informative in helping me with my booking. There was no pressure, just concern that I was getting the best deal and options. I will definitely contact Narmer and ASAP with future travel plans
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Wickham was very good at what he does. He was able to get the plane tickets we were asking for at a price that was excellent. I will continue to use him and ASAP Tickets to make my futire travel arrangement.
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Trying to book a flight on asap…but the calls I'm getting from your agents the number would be listed as scam,help me on that
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 205767
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you
Thank you in advance.
Joaquin is very helpful especially your trip details also good providing all necessary questions and answers about your business trip highly recommend and the price
Thank you for being our customer and leaving us a wonderful 5-star review.
Thaddeus was extremely costumer entertaining very happy to talk too friendly hospitable and fast to do booking your flight with true to his word very polite and knowledgeable..
Dear Christofer,
Amazing feedback. Thank you so much for giving us 5 stars!
I was having issues modifying my flight with other customer service agents but thankfully Sanji reached out to me directly and was able to help me right away. She was very informative, diligent and kind. She took the time to listen to my request and was able to follow through in a timely matter. I would absolutely and highly recommend booking trips with her.
Dear Adrienne,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Appreciate his diligence and assistance. He researched more than 3 options for the best service.
Dear Scott,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
Joaquim helped me in all issues he is very knowledgeable, kind and very patient and professional in dealings with issues
Dear Teresita,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
He gave us several options and took the time for us to decide...very helpful and patient.
Dear Ivy,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
I have never bought an aeroplane ticket before the representative I spoke with was very patient with me and very wonderful
Dear Laurence,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
Stellar is very nice person,she discussed one by one the flight details from Washington DC to Dubai UAE and vice versa
Dear Isagani,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Impressive and very detailed the way she gave travel info to customer
Dear Randy,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
I booked my tickets with them and was told that if i buy the insurance for extra 160$ which i did, i can cancel or reschedule it with no cancellation fee but atleast 24 hrs prior to departure. I was looking for the prices of the flights for same date that was feb,2023, i found tickets at much cheaper rates, but they refused to refund me 100% as promised even when i asked for it about 3 months in advance. I dont understand what is the insurance for then.
EVEN IN REVIEW SECTION THEIR SITE WONT LET ME UPLOAD THE PURCHASE PHOTO SO THAT MY REVIEW IS NOT AVAILABLE FOR OTHERS.
NOT A GOOD EXPERIENCE WITH THEM.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 205763
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com
Thank you in advance.
I was handled by Alonaque and she was the most friendly, informative, amazing with a great customer service skills. I had so much problem with my bank payments and she helped me a lot to solve everything in a very professional way. She makes the customer comfortable and shes there with you every step of the way to get the booking done. She's great! One of a kind agent.
Dear Margarita,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Smart well spoken gal that did well and answered all my questions..
Dear Mitchell,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Very helpful in making vacation arrangements. The sales person was very polite.
Dear Ronald,
We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the 5-star review! We’re here to serve you anytime.