business logo of ASAP Tickets

ASAP TicketsReviews 7,983

4.8

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.

ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.

We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 7,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,212
quality
3,371
This company responds to reviews on average within 0 days
California
1 review
0 helpful votes
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Orbit
November 30, 2022

Orbit was very helpful and attentive to our needs.

Date of experience: November 30, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Paul,

Thanks a lot for this nice review, Orbit will be happy to see it.

North Carolina
1 review
0 helpful votes
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Good price
November 29, 2022

Price was very good. Sony, the customer rep was vey helpful and able to answer all my question and book my flights with no issues. Very satisfied customer

Date of experience: November 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Greetings James,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

New York
1 review
0 helpful votes
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Getting a flight
November 29, 2022

Gentleman was great with all of the help he gave me and patience he showed me!

Date of experience: November 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Jeremy,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

California
1 review
0 helpful votes
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An excellent customer service
November 28, 2022

Thalia has been my go to person for all my international travels and I've been working with her for years.

Date of experience: November 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Teresa,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Canada
1 review
0 helpful votes
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Kuro is my guy!
November 28, 2022

Superb and professional experience! To more bookings with ASAP!

Date of experience: November 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Chad,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Canada
1 review
0 helpful votes
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Good service
November 27, 2022

Agent was patient and helpful … very happy with the service

Date of experience: November 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Merlin,
Thank you for being our customer and leaving us a wonderful 5-star review.

Maryland
1 review
0 helpful votes
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Excellent experience!
November 27, 2022

The assistant was a responsible, committed and efficient person. My wife and I loved the service we received from Dorian. Of course, for the next trip, we will look for him.

Date of experience: November 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Cristian,
We really appreciate you sharing your review of our service. Thank you!

Canada
1 review
0 helpful votes
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Kaori was patient in dealing with me. She was persistent to get my business. However, after selling two plane tickets to me I did not appreciate the way she left in the middle of my business without letting me know she was going home. There was no proper hand off to the next guy, Kiks. Kaori assured me all the 3 tickets I'm purchasing are same price but when Kiks comes in he's giving me a higher price. Kiks repeatedly minimized the increase in price which annoyed me even more. I don't care if it's $1.00 or $100.00 increase at this point. I'm already annoyed being ditched by Kaori without a word so the least I expect is to get my 3rd ticket honored at the price Kaori gave me. To get same price I had to compromise and take two days off from the original return date. I did not understand nor appreciate how this transaction ended.

Date of experience: November 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Elaine,
Thanks for sharing your detailed review with our community. It means a lot to us.

Massachusetts
1 review
0 helpful votes
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Smooth and Easy
November 26, 2022

Bighani help me above and beyond my expectations. She assisted me on purchasing our plane ticket and gave me the best deal.

Date of experience: November 26, 2022
Candice J. ASAP Tickets Rep
over a year old

We’re so happy to have you as a customer. You’re welcome to come again anytime.

Washington
1 review
0 helpful votes
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Helpful, courteous
November 26, 2022

Rusty is always helpful and professional. Help us find a great deal and itinerary for my parents

Date of experience: November 26, 2022
Candice J. ASAP Tickets Rep
over a year old

Thanks for sharing your review with our community. It means a lot to us.

Texas
1 review
0 helpful votes
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Very Satisfied
November 26, 2022

The transaction was smooth and nice.The Agent's professionalism was amazing.

Date of experience: November 26, 2022
Candice J. ASAP Tickets Rep
over a year old

We’re grateful that you took the time to leave us a review. Thanks a lot!

California
1 review
0 helpful votes
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Travel agent Fernando was very friendly, helpful and very professional. He gives you his undivided attention during the booking process and goes the extra mile to help meet your travel needs. I would recommend Fernando to my friends with their travel needs.

Date of experience: November 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you! Your positive feedback is much appreciated.

Minnesota
1 review
0 helpful votes
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Goood experience
November 25, 2022

Layton was very responsive to my email to exchange our tickets!

Date of experience: November 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Thanks for the review! We hope to serve you again in the future.

California
1 review
0 helpful votes
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This company will bombard your E mail and attempt to call you over and over again! Each time is a different agent, each claiming to be your personal….you cannot unsubscribe and you cannot block them… I would never use them!

Date of experience: November 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 205777
Please email this ID at feedback@asaptickets.com
So we would be able to assist you with the issue encountered.

Thank you in advance.

Canada
1 review
0 helpful votes
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Excellent
November 25, 2022

When changes in my flight schedule was offered I requested the cancellation of tickets for my two daughters because of their school exams and they granted it right away without any penalty. Just me and my wife are going with my confirmation of the changes.

Date of experience: November 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you very much for sharing your review. We love hearing from our customers.

Canada
1 review
0 helpful votes
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Great ppl
November 24, 2022

Great people behind the phone. Good transaction
There nice and good communication

Date of experience: November 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

Canada
1 review
0 helpful votes
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Totally SOAKED
December 24, 2022

After booking/paying the ticket for my family (3 adults),
Someone sent an email that informed me that have paid $600. MORE than what we have paid for.
We were totally, disappointed with the salesperson, due to charging us more money than the fare that we are supossedly pay.

Date of experience: November 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 205771
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com

Thank you in advance.

Texas
1 review
0 helpful votes
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Awesome service.
November 24, 2022

Ms. Courtney was very professional in her communication with me. She returned my calls quickly and provided more options for me to choose from.
Thank you Ms. Courtney!

Date of experience: November 24, 2022
Georgia
1 review
0 helpful votes
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Great help from Izack
November 24, 2022

Izack was patient and helped me with options to come up with best plan for my travel needs.

Date of experience: November 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for giving us 5 stars. You made our day!

California
1 review
0 helpful votes
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Fair, dedicated service from Oregon
November 24, 2022

Oregon was our contact. He is earnest, fair and polite to going beyond the call of duty in a fast changing air fare world. He arranged two sets of tickets for us and even though the dates were larger than the original quote, it was not his fault and still saved us money over the airline fare. He made the "third party" experience positive, if complicated. Hats off to Oregon!

Date of experience: November 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you for the 5-star review! We’re here to serve you anytime.