From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.
ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.
We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 7,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
Great experience! They take their time to explain and also brings to attention other benefits and options available if needed.
I worked with Khushi and man what a great experience it was. She was polite, extremely competent and very professional. I wish I could have afforded to give her a tip but after spending nearly 10,000.00 I just couldn't afford it. She certainly deserved one that is for sure. She needs to be promoted to a top management position ASAP.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
He was very good in giving the good deal for my benefit.
Thank you so much for your positive feedback.
The staff at asap, Percival, was very courteous. He has all the patience to me looking for the best travel plans for my family vacation to the Philippines. More power to you!
Thank you for taking the time to share this positive rating! We will make sure to share this with Parcival.
Very satisfied. The desired schedule and cheap price obtained.
Thank you for your kind words. We are grateful for your feedback.
Bought a round-trip ticket summer of 2021, and the flight back was canceled due to covid restrictions on one of my connecting flights in Europe. ASAP did not offer a different flight back nor did it reimburse me. It's been 2 years of calling and emailing them, and they keep giving me the runaround! Worse company ever, worse experience ever!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 241329
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
I got the opportunity to work with Proctor again with the planning of my trip. Proctor is great and awesome to work with. I believe he is a real asset to you guys. Keep up the great work, and hope to work with you all again in the future!
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Excellent follow up and focus on travel needs. Extremely happy with the outcome. Will use ASAP in the future.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance
The agent did a phenomenal job in locating the best possible flight for our family.
Thank you Ezekiel for your hard work. You are appreciated.
Your agent Ezekiel would be so pleased to hear your words of appreciation! Thank you very much!
Capria went above and beyond with our ticket purchases...she is friendly, professional and met all of our requirements to book our flights to Europe.
Great job Capria!
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
I was leary in purchasing, however Rogelio was very friendly, great customer service & he sold me. I can only say I would hire Rogelio in a heart beat.
Now Frontier airlines is another story, Frontier charges $63 for carry on and $63 40lb limit! And charge for seats. My extra charges cost more than the ticket.
No reflection on Rogelio, but I won't ever be flying Frontier again. I use to be a reg. With them but no more.
Thanks for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Tatsumi went out of his way to find workable options to choose from. He was patient thorough clear in his dealing with me. He provided updates. Was very happy.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Warning! ASAP Tickets, ITN, victimizes customers by deceptively, unethically, and ruthlessly charging customers and booking tickets, but negligently and recklessly hiding the fact that no seats whatsoever are included, seats cost a significant hefty excessive price, and customers are compelled to purchase seats at additional cost.
One case is $132 x 4 flight legs, $528. ITN's highest level, Special Services, dictated that seats are not included and must be paid for at an additional price.
ASAP alone is the most disgusting, ruthless, deceptive, and negligent travel company. No other company has been more abusive and shameful towards long-time customers.
Court action shall be UNRELENTING for criminal negligence, fraud, abuse, and SEVERE financial punitive damages. Abused? Join us. May ITN be forced into bankruptcy and out of business by customers and courts.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 240787
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
I bought a ticket from Asap Tickets went home yet couldn't return because there was a strike at the Lagos airport. I have been communicating with Asap on email and phone for 5months yet nothing. Asap ticket is so unprofessional. Terrible services. Please don't use them. In case of any challenges they won't help. Worst agency. Don't use them to purchase your tickets. You will regret. I have attached my email communications here if you doubt me. They are terrible
Dear Customer,
Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 240779 Please email this ID to feedback@asaptickets.com With your booking confirmation number, and we will get in touch with you
Looking forward to hearing from you
Thank you
I asked specifically that I needed a carry on both passengers instead the reservation was made to Basic Economy with restrictions instead of a Economy
When I complained with the agent and your customers services they haven't come to a solution and it will take 4-5 days!
Dear Customer,
Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 240777 Please email this ID to feedback@asaptickets.com With your booking confirmation number, and we will get in touch with you
Looking forward to hearing from you
Thank you
She said call me for any questions you may have
After we paid for the tickets and I call back to confirm our seats she said email me you don't need to call me. If you have any questions.
I think ticket sales person should not see their tip because they charge there attitude.
Still don't know what seats we got.
Dear Customer,
Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 240775 Please email this ID to feedback@asaptickets.com With your booking confirmation number, and we will get in touch with you
Looking forward to hearing from you
Thank you
Helios was very attentive and aims to please. He goes above and beyond and thats why I'm a repeat customer!
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
Very Satisfactory.
I had a nice customer experience.
Thanks so much for sharing your positive experience with others! We are so happy you've been satisfied with our services!
Jasper was wonderful and professional. He's very good at what he does.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
The Agent was good. She tried hard for me getting the best possible schedule. Search the airline and found what I liked. I have bought tickets from ASAP before.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your positive feedback.