business logo of ASAP Tickets

ASAP TicketsReviews 7,956

4.8

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.

ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.

We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 7,956 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,205
quality
3,344
This company responds to reviews on average within 0 days
Canada
1 review
0 helpful votes
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Colorado offered us great price and service and it was new experience. Hoping a great experience on flight too.

Date of experience: June 3, 2023
Candice J. ASAP Tickets Rep
over a year old

We are happy that Colorado has provided you with such a wonderful experience.

Massachusetts
1 review
0 helpful votes
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Excellent customer service
June 3, 2023

I just purchased a return ticket to Asia for November and had an amazing customer representative. His name is Rogelio. I was looking for a reasonably priced airfare, Short layover and 1 stop plus one connecting flight to my final Asian destination. Rogelo sent me options and he also called to talk about other options. I am used to booking online for my travels but this was the first time I spoke to a real person at online agency or from booking straight from the airline webpage. He was so good, honest and so soft spoken too. Highly recommend ASAP and hope you get Rogelio as your agent too. 5 star for

Date of experience: June 3, 2023
Candice J. ASAP Tickets Rep
over a year old

Indeed, Rogelio is awesome and his professionalism is on a high level! Thanks a lot for such a great review and thanks so much for a full description of your amazing experience! The ability to produce the result to the full customer's satisfaction is our goal and we are so happy that we can do that!

Kentucky
1 review
0 helpful votes
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Fast and good
June 3, 2023

Nice job professional+++±×××+×××××××+××××××++++++++++++++++++++++×+×+++1212++$$ all

Date of experience: June 3, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust

California
1 review
0 helpful votes
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Agent was patient and thorough
June 3, 2023

Agent took her time to look for the best deals possible while focusing only on me until she found what I want.

Date of experience: June 3, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad for your satisfaction with the agent's assistance. Thank you very much for taking your time to share your positive experience with us!

Michigan
1 review
0 helpful votes
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Excellent
June 2, 2023

Excellent purchasing experience as against my prior dealing with Perssimon She was very knowlegeable, professional and extremely helpful. Will return and call her fir my next trip in October.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
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Excellent
June 2, 2023

The ticketing agent Reggie was friendly and very helpful in booking my flights.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Virginia
1 review
0 helpful votes
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Great Agent great program design
June 2, 2023

My agent Vixen was very patient and helpful. Program designed as very user friendly. The extra products I purchased remain to be seen.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
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Excellent
June 2, 2023

Excellent the agent was very nice lady and I appreciate have hard-working

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us!

Tennessee
1 review
0 helpful votes
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My experience was very mixed
June 2, 2023

My last interaction with Ticket Agent Apaar was excellent. (06/02/2023).
However the customer service that I received before hand was unsatisfactory. I had problems with my purchased ticket. I am the caretaker of my sister who recently had spinal surgery. Her recovery is going slow.
I did not realize there would be such a problem with getting a refund for my ticket. I called the airline that I am flying on, SAS, and they told me that if I had purchased the ticket directly from them that I would have received a refund.
My sister is still in need of my care. I did make an exchange to shorten my trip to help her but I still may need to cancel it.
I had called 3 different customer service reps who have not called me back although I left a few messages with each one of them.
As I wrote above, the customer service representative, Apaar, was very helpful.

However, the fact that the previous customer service representatives did not contact me back is unacceptable.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We will try to do our best in the future.

Minnesota
1 review
0 helpful votes
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Original quote was completely different
July 2, 2023

I felt I was overcharged for the fare I did not want to opt for the travel insurance and was told I was getting a discount but when looking into this further I found that I paid full price for the travel insurance based on the quote of the airfare plus the travel insurance

Thank you
Leonard K Miragliuolo

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us. We are sorry to hear that you had a bad experience.
It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 245279 Please email this ID to feedback@asaptickets.com With your booking confirmation number, and we will get in touch with you

Looking forward to hearing from you

Thank you

GB
1 review
0 helpful votes
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Excellent service
June 2, 2023

Travel agent very helpful and friendly and helped me to get exactly what I wanted! Will definitely use again.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.

Washington
1 review
0 helpful votes
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Prena was great because she has a very personable disposition. Her English is flawless. I think that she must be a very valuable agent for ASAP. I like to work with her again on future trips. I think she deserves a promotion and probably a raise in pay. People like her are very valuable.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.

Canada
1 review
0 helpful votes
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Nice
June 2, 2023

The sale person was very nice and am happy cause they get me a good deal

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Your happyness made our day beautiful! Thank you very much for sharing your excellent impression on our services!

Minnesota
1 review
0 helpful votes
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Extremely good agency to work with
June 2, 2023

Working with customer service was great. The agent was very patient hearing my requirement with different dates and provided me with the best ticket and lowest fare.

Date of experience: June 2, 2023
Mary H. ASAP Tickets Rep
over a year old

Thanks a lot for sharing your amazing experience with us! Our agents are always working hard to produce a great result to the customers satisfaction!

Arizona
1 review
0 helpful votes
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Super Helpful
June 2, 2023

Lannister was incredibly helpful and patient with numerous requests, "can you price flights from this city?" followed with ok can you price from a different city. When I was ready to book the flights he was responsive and provided detailed information. I did struggle with the accent and want to note that he was particularly understanding when I asked him to repeat. Ask for Lannister to assist you!

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.

Colorado
1 review
0 helpful votes
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Great job by POCHOLO!
June 2, 2023

Pocholo is such a great help with booking our tickets to the Philippines and guided us through the purchasing and choices of flights.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for taking your tme to review us in a positive way! Pocholo is awesome and we are so lucky to have this agent in our team!

Florida
1 review
0 helpful votes
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Outstanding
June 1, 2023

Outstanding Performance by the agent she went far beyond to make my trip satisfying

Date of experience: June 1, 2023
Candice J. ASAP Tickets Rep
over a year old

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Florida
1 review
0 helpful votes
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Fantastic
June 1, 2023

Baron was very knowledgeable about the details of tickets makes it sample & easy very professional
Much appreciated

Date of experience: June 1, 2023
Candice J. ASAP Tickets Rep
over a year old

Your agent would be so pleased to hear your words of appreciation! Thank you very much!

New Jersey
1 review
0 helpful votes
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Everything was very easy to work with
June 1, 2023

The person I was working with to book the ticket. He was very understanding and polite. To follow up what I need it.

Date of experience: June 1, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

Canada
1 review
0 helpful votes
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Happy customer
June 1, 2023

Keep up with the great work Glassman. I appreciate what you've done saving me money for my next trip.

Date of experience: June 1, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community!