Armstrong Steel took $15,000 from my wife and I and returned nothing but heartaches. They falsely advertised factory discount prices on building accessories and only after signing their contract grossly inflated their prices. They also sent us an $11.000 dollar increase and wanted to charge us for openings that were promised in the initial discussions. When we asked for our deposit back they audited our account and threatened to charge us more. We will never be treated fairly by this company because they are without a moral compass. Please just read all the fine print before you sign a contract, they used every aggressive predatory practice in the book. It was a very painful loss and experience for us.
Strongly recommend using Armstrong steel if you are purchasing a metal building. I contacted several steel building companies while in search of a building for my barndominum. Armstrong had the best customer service, the building looked excellent, went together great and if there were any issues along the way Armstrong quickly took care of them.
Ryan, we’re thrilled to learn your steel building has exceeded your expectations. Stories like yours keep us committed to our mission of providing the best steel buildings in the industry to suit the needs of contractors, builders, and do-it-yourselfers.
Best,
The Armstrong Steel Team
I had a very positive experience working with Armstrong Steel. The representative, Charlie Jones, was extremely helpful. He answered all my questions, and it was easy explaining what I was looking for - I felt heard, and it was so quick to get a quote and render. Would absolutely work with them again.
Thank you so much for the kind words, David; we'll pass them along to Charlie! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,
The Armstrong Steel Team
Excellent customer service! I had been getting quotes on a building from several suppliers and Joshua of Armstrong Steel was the most responsive and answered my questions in timely manner. He was easy to get it touch with and always returned my calls and emails. Joshua gave me great confidence in the quality of service Armstrong Steel could provide. Other companies could take a lesson from Joshua on how to provide excellent customer service.
Thank you so much for the kind words, Michael; we'll be sure to pass them along to Joshua! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you again in the future.
Best,
The Armstrong Steel Team
Even though we did not buy a building at this time, I would recommend Joni to anyone that needs not just the building but knowledge about the process. She really helped me make the right decision even though it wasn't with her. Great customer service.
Cassie, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience working with Joni. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. If there is anything we can help you with, don't hesitate to ask!
Best,
The Armstrong Steel Team
We put up an Armstrong building for a client and couldn't say enough about the quality of the building. Everything arrived on time and was clearly labeled. We haven't built a steel kit like this before, but we had zero issues with the assembly. Would recommend Armstrong to anyone
We’re glad to hear that you had a great experience working with our company, James! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices.
Best,
The Armstrong Steel Team
Malinda Widrikis Was awesome to work with thru the process of getting the right building layout and pricing over so we can make that choice. Very knowledgeable on understand our wants and needs. If I need a second building later down the road will go thru Armstrong steel again.
Josh, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience working with Malinda. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. If there is anything we can help you with, don't hesitate to ask!
Best,
The Armstrong Steel Team
Garrett bell has been amazing! He was super helpful for me planning my future in building a barndominium! He was very thorough in finding out exactly what i wanted and how i wanted it. The fact that you have such amazing people helping you, and the building is backed my a 50 year warranty i can't imagine going wrong.
Thank you so much for the kind words, Kenny; we'll pass them along to Garrett! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,
The Armstrong Steel Team
Working with Armstrong has been a wonderful experience. I just past the design phase working with Breanna Ibanez my project manager who has walked me through each step. We made a few design modifications which dialed in my building requirements. Can't wait to see the product onsite and built. Blueprint and logistics are up next then to fabrication. I expected the remaining steps to be just as smooth.
Thank you so much for the kind words, RG; we'll pass them along to Breanna! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,
The Armstrong Steel Team
I had a hard time finding a place that would service Alaska until I talked to David Schaut at Armstrong Steel. Their service was quick and the quote was in the same day. Davis Schaut was very helpful and polite. Looking forward to to getting the building and putting it up. I will do another review after I get the building built. Thank You Again!
Thank you for the positive review, Kevin. We're so happy that David gave you a great experience with Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!
Best,
The Armstrong Steel Team
I have been working with Armstrong steel buildings the last week and they have been so extremely helpful with anything and everything I have come across. I have had the pleasure of working with Derek Bolton and he has been incredibly helpful, kind, and supportive in my research for a company that will work for our project. They also were able to give us a quote within a day of my project. (and it has been the lowest out of all others I have looked at. Not only giving us a totally reasonable quote I feel good about but providing me with a project manager for the duration of our project! SO HELPFUL!
Thank you so much for the kind words, Emillia; we'll pass them along to Derek! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,
The Armstrong Steel Team
In the process of buying a building from Armstrong Steel and the customer service has been stellar. Joshua Arteaga has been patient and organized with the many revisions to the project due to my changing circumstances. I feel great giving my business to this company. Thanks Joshua.
Federico, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience working with Joshua. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. If there is anything we can help you with, don't hesitate to ask!
Best,
The Armstrong Steel Team
Excellent customer service from Dallin Bavender! He was knowledgeable and was quick to answer all my questions. He was friendly, and w attentive to steel building inquiry! We will definitely do business with them again.
Thank you so much for the kind words, Annie; we'll pass them along to Dallin! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,
The Armstrong Steel Team
The same day that I inquired about a building project I received a call back. I was nervous at first because I thought my questions might be stupid. However, Conner Donahue made me feel very comfortable and we were able to start planning what I needed to do so they can move forward on the project. Connor was very knowledgeable about every step of the way including the prep of a site. I'm very excited to work with this company on my new project. Below is my old building, I plan to add a Mother in law cottage to the Existing structure.
This is by far the worst business I have ever dealt with. They will take your money and never actually do what they said. Then contact you a year later trying to scam you out if more money.
Colter,
At Armstrong Steel, reviews are very important to us; each one is carefully considered and contributes directly to our efforts to improve the way we do business. We are very sorry that you have not received the experience we strive to deliver. We would welcome the opportunity to learn more about your experience and help if we possibly can. Please feel free to email us at ClientAdvocate@armstrongsteel.com or call us at 1-800-345-4610 during our normal business hours.
Best,
The Armstrong Steel Team
I would recommend Armstrong Steel to anyone. My entire process was smooth from beginning to end. Any time myself or the builders had questions, they were answered right away. I truly love my new expansion for work out space! Thank you Armstrong!
Thank you Todd! We appreciate the positive review. Please let us know if we can assist you in the future!
This was my first time buying a steel building, and it was painfully obvious I needed one. I was in dire need of some extra space for all my tools, lawn mowers and all of the other little trinkets I have hanging around. I love my Armstrong Steel garage, from the inside out! The building went so up easily and has no leaks, strong walls and a sturdy roof. Needless to say, Im impressed. Im thankful we havent had a tornado in years, but if we do, Im confident my building will stand up strong, unlike the stick built buildings around me. Thank you Armstrong!
Tom Krause helped us through the process of design and purchase of our new steel building. He is very knowledgeable and attentive to us during this project and we appreciate that. Thank you.
R & K Glass Inc.
Connor Donahue has been the best man to work with he's quick and efficient and won't turn down putting in the effort to assist you on any type of projects you're doing 10/10 would go to Armstrong steel for any building needs
I love working on cars and small engines, so much so that people from all over town actually come to visit me and ask if Ill work on their engines. Ive become the unofficial town mechanic! Of course, whats a mechanic without a place to work? I called Armstrong and got a workshop even a professional grease monkey would appreciate. I was able to put a car lift in the building to broaden my abilities, too. Everyone always compliments me on how the garage is so spacious. I absolutely love it.
Thank you so much for the positive review Scott. We're so glad you love your shop!
Answer: Zero. Instead of offering a refund they threaten you or tell you that the price of steel has increased so you must pay more. If you value your money, AVOID this company!
Armstrong Steel has a rating of 3.5 stars from 153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Armstrong Steel most frequently mention customer service, metal building and jim christopherson. Armstrong Steel ranks 4th among Building Construction sites.
Thank you for sharing your feedback. We at Armstrong Steel value our customers and want to address your concerns.
On December 13,2023, you signed a Steel Building Purchase Order for a 50’x60’x16’ pre-engineered metal building. The agreement, which you reviewed and initialed, clearly states that the initial payment is non-refundable and that you’re responsible for any cost increases—like materials or shipping—after signing. We’ve provided multiple documents outlining this process, which you acknowledged understanding.
Regarding accessories like doors and windows, these weren’t part of the original order. We provided a separate quote, and on January 10,2024, you signed a purchase order for those additions. You were never obligated to buy them from us or alter the original plan. As for pricing, we haven’t falsely advertised anything, the components we help source for customers are provided at a discounted rate. As stated previously, no customer is obligated to purchase these components through us, we are the building manufacturer and partner with vendors to source those items, if needed.
We’re disappointed you feel this way and have tried to make things right. On March 29,2024, we reached out directly with an offer to negotiate a compromise and move forward with your project. We’re still waiting to hear back from you. Armstrong remains ready to fulfill the agreement.