I had a paid account on Yelp and used their service for web support and ads until they removed truthful positive reviews of our office and then to add insult to injury, they refused to remove FAKE reviews. Yelp took our rating down from a five star business to a 3 star based upon a review that was not from a real customer. Writing to YELP was a waste of time. We pointed out that our business does not provide the service referred to in the refer nor have we had a customer from MN and yet refused to remove the FAKE review. Bottom line, pay another company to design your web page, do not advertise on this platform, as Yelp will not provide what they promise. They remove positive reviews and retain FAKE negative reviews and avoid any measure of customer service. You would do better by using smoke signals to advertise your business.
Michael R. Del norte law firm