Ark Swimwear

Buyer beware! Cheap quality, return policy and site reviews are a scam, terrible customer service!

This is by far the worst return policy I've ever encountered. Not only are you required to pay for international return shipping yourself, but the company also deducts 20% of your order total PLUS a $10 fee just to issue a refund. This is incredibly unfair and feels like they're penalizing customers for returning items. I regularly shop from international brands, including those based in Australia, and I've never come across such unreasonable practices. The return policy is not clearly highlighted during the purchase process – you only truly notice it when it's too late and you try to return something. While customer service responds politely, they show no willingness to accommodate or acknowledge how outrageous this is. I will never purchase from this store again and strongly advise others to stay away.

The bathing suit bottoms don't cover the pubic area whatsoever. I'm 5'2" and 110lbs. If a size 0 feels like there is not enough fabric in the size sm there is an issue.
Julia from the brand sent multiple emails to update when the package was on its way, but has not responded to any message to offer any accommodation for the fact that their pattern cut and sizing is severely flawed. That paired with their predatory return policy leads to a terrible customer experience. They charge you back 10$ shipping PER PIECE, plus a 20% return fee, and you pay your own shipping back. Leading to getting Maybe $50 back on a $90 bathing suit top, etc. Save your money and DON'T order from Ark Swimwear!

Based in Europe - I order two tops €130 (carefully using the measurement tool) as they first scared me with their return policy of deduction of 20% + $10 when choosing for a refund. The tops barely covered my nipples - chose S (bra size 70A). To return your package you have to pay €52 shipping costs. So all in all you get €42 back if you return these nipple covers. They cover up themselves perfectly, but this isn't a shopping experience for EU based customers