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Maple Leaf

How would you rate Maple Leaf?
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Canada
1 review
0 helpful votes
Follow May R.
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Thanks to Vladimir at Maple Leaf, I had a great experience. My washing machine was fixed and we got information about maintenance. I was impressed.

Date of experience: October 9, 2022
Canada
1 review
0 helpful votes
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Fixed my gas stove
November 6, 2022

With the help of Sasha from Maple Leaf Appliances, I was able to see my gas stove up and running again. Very knowledgeable and efficient technician.

Date of experience: November 6, 2022
Canada
1 review
0 helpful votes
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Quick service
May 16, 2022

I am a happy customer who is satisfied with maple leafs quick services. They dont rip you off and make false promises. And most of all, they know their way around appliances.

Date of experience: May 16, 2022
Canada
1 review
0 helpful votes
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Fixing my stove
April 21, 2022

Thankyou Gino for your highly professional services. I am so so grateful for coming over on such short notice and fixing my stove on the first visit. Great work.

Date of experience: April 21, 2022
Vlad B. Maple Leaf Rep
over a year old

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

Canada
1 review
0 helpful votes
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Alex is out of this world. The way he fixed my refrigerator, I was completely surprised. I thought it will take atleast a couple of hours but he managed within an hour. AMAZING

Date of experience: June 22, 2022
Canada
1 review
0 helpful votes
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Fix my dryer
April 27, 2022

If you want to get your dryer fixed without any hassle and without having to spend unnecessarily large amounts, Eli from maple leaf will do that for you.

Date of experience: April 26, 2022
Canada
1 review
0 helpful votes
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I will be calling Alex again for my annual kitchen appliance maintenance. It's a tradition in my house and I have been using their services for a long time. They never disappoint.

Date of experience: April 4, 2022
Vlad B. Maple Leaf Rep
over a year old

Thank you for the wonderful review and for taking the time to share your feedback with Maple Leaf Appliance Repair. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Canada
1 review
4 helpful votes
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Guy from this company cancelled the service appt last minute, and said they do not have anybody that can fix a fridge.

Simply asked us to call someone to fix the problem, and then hang up!

Date of experience: August 1, 2017
Canada
2 reviews
8 helpful votes
Follow Phillip K.
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My refrigerator stopped working and contacted a company called "Maple Leaf appliance Repair " on September 30th. The repair company is based out of Coquitlam BC.

I described the situation, where, the company stated they would call the next day to confirm their attendance. The following evening, a repairman showed up at my home, unannounced in association with Maple leaf repair, but described himself as an A-repair technician. By then, I had already had another company assess the mechanical malfunction of my fridge.

As I attempted to cancel the unconfirmed appointment, the repair technician insisted I make payment to him for $105.00, as he had to attend the house call. He was very indignant that I pay this money to him, stating "I was legally obligated because I had not cancelled".

Uncertain about what my obligations for payment to the technician were in this situation, I instead attempted to diffuse the matter by obtaining a second opinion about the mechanical failure of my refrigerator. My decision to do this would prove to be a waste of money.

Unlike the previous technician that morning, the technician for "A-repair" was clearly not equipped to diagnose the compressor and or a refrigerant problem. He had no tools, or even measuring devices to rate the pressure of my refrigerant level.

After I described the symptoms of my refrigerator failure, the technician recommended I purchase a new fridge.

I paid $105.00 for this experience, and feel like a fool; I believe this business practice to be extremely corrupt.

Date of experience: December 6, 2016
Canada
1 review
0 helpful votes
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Good service
July 11, 2022

One of my friends told me about maple leaf. She was literally bragging about their servies. So I called them for cleaning and maintenance of my kitchen appliances. Now I know why. They are amazing.

Date of experience: July 11, 2022
Canada
1 review
0 helpful votes
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Fix my dishwasher
July 1, 2022

Celvin had all the right tools and spare parts that were required to fix my dishwasher. My kitchen was a mess because of the leakage. But it got fix within a day. Great service.

Date of experience: July 1, 2022
Canada
1 review
0 helpful votes
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Repair my dishwasher
March 26, 2022

I was reluctant to try a new company but taking a chance with maple leaf turned out to be an extremely pleasant experience. Yuriy was great. Knowledgeable and skilled.

Date of experience: March 26, 2022
Vlad B. Maple Leaf Rep
over a year old

We are happy to hear you had a positive experience at Maple Leaf Appliance Repair! We value your input.

Canada
1 review
0 helpful votes
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Dryer Repair in Calgary
September 21, 2021

Murat came out to repair my dryer since it was not heating and was able to take care of the issue in one visit. Did a good job and getting the job done.

Date of experience: September 21, 2021
Vlad B. Maple Leaf Rep
over a year old

We're happy you had a great experience with us! Thanks for your trust, we're thankful for amazing customers like you. Maple Leaf Team.

Canada
1 review
0 helpful votes
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Fix my washing machine
November 2, 2022

My washing machine almost broke when a pen got stuck. Maple Leaf's Sasha saved the day by fixing the machine and saving us the trouble.

Date of experience: November 2, 2022
Canada
1 review
3 helpful votes
Follow L M.
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This is not a reputable company. They overcharge and are dishonest.
Coned a tenant to spend hundreds of dollars on an old stove worth nothing. Insisted he pay half before work was done even though he knew tenant did not have authority to commit to work but promised he could get a refund if not approved by landlord. Took half the money and was to return shortly as he had to pick up part at shop. Called later to say no part in stock so would have to order and wait. When we tried to cancel, they would not give back money paid in advance and said no cancellation and no refund.
Tried to claim that if they didnt have to order part they would not have required funds upfront. This was a lie as deposit was required before they knew they would have to order part. Owner was rude and as far as customer service or satisfaction, could care less about customer. Even though I was willing to pay service call, they refused to refund the money they took from the tenant. This was dishonest and unethical. Stay away!

Date of experience: June 23, 2018
Canada
1 review
0 helpful votes
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I can't thank Beni enough for the super sturdy and reliable fix of my washer and dryer. I was shocked at the speed of services and high professionalism.

Date of experience: May 5, 2022
Canada
1 review
0 helpful votes
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Washing machine repair
October 26, 2022

Any other repairing service was unable to fix my ancient washing machine. However, maple leaf did a wonderful job. Thanks.

Date of experience: October 26, 2022
Canada
1 review
0 helpful votes
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Fix my refrigerator
October 3, 2022

I had an issue with my refrigerator. There were strange sounds coming from it that worried me. Maple leaf responded quickly.

Date of experience: October 1, 2022
Canada
1 review
0 helpful votes
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Fixed my stove
March 10, 2022

I was surprised by the speed and efficiency of maple leaf technicians. They fixed my stove in literally just a one hour. Mind blowing.
Thank you again

Date of experience: March 10, 2022
Vlad B. Maple Leaf Rep
over a year old

Thank you for the wonderful review and for taking the time to share your feedback with Maple Leaf Appliance Repair. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Canada
1 review
0 helpful votes
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Alex is a magician. My broken washing machine was fixed within an hour and I can't help but leave a great review here. So impressive.

Date of experience: April 15, 2022
Vlad B. Maple Leaf Rep
over a year old

Thank you for the wonderful review and for taking the time to share your feedback with Maple Leaf Appliance Repair. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Overview

Maple Leaf Appliance Repair demonstrates a mixed reputation among customers. Positive feedback highlights their prompt service, skilled technicians, and effective repairs, with many appreciating the professionalism and friendly demeanor of the staff. However, concerns arise regarding pricing transparency, with some customers feeling overcharged and frustrated by high service fees. Additionally, there are notable complaints about service delays and poor communication, particularly in follow-ups for parts and repairs. Overall, while the company has strengths in customer interaction and technical expertise, addressing pricing concerns and enhancing communication could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
76
value
75
shipping
70
returns
71
quality
75