Maple Leaf has a rating of 2.77 stars from 85 reviews, indicating that most customers are generally dissatisfied with their purchases. Maple Leaf ranks 24th among Home Appliances sites.
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I phoned for service on an electric stove that wasn't working. The repairman provided excellent customer service and a very thorough evaluation of my appliance. We had a bump in the road getting the appointment set up, but I'm glad it worked out. The repairman apologized for the mis-connect and said "Customer service is what sets me apart" and I believe him. I'll definitely contact him again, and would recommend Maple Leaf Appliance Repair to friends.
Booked for an appointment for Monday. 4-8.730 no show. Phoned got no answer. Requested booking for next day. Same time. Phoned to confirm that we had an appointment. 4-8.550 no show. Phoned. Sorry your appointment is tomorrow. Pardon me. We got an confirmed email and live an hour from work. Took half day off work. So no one will come today. Stay away. Does not appear to be local. Own a service and retail company. Stay away
I phoned for service on an electric stove that wasn't working. The repairman provided excellent customer service and a very thorough evaluation of my appliance. We had a bump in the road getting the appointment set up, but I'm glad it worked out. The repairman apologized for the mis-connect and said "Customer service is what sets me apart" and I believe him. I'll definitely contact him again, and would recommend Maple Leaf Appliance Repair to friends.
During the phone call the specialist clarified the model of my washing machine and prudently took some spare parts for it. It so happened that he repaired my washing machine in 2 hours. I will highly recommend maple leaf as they have the most kind and friendly handymen who are equally skilled. Thanks
We're happy to see that you had a 5-Star experience at Maple Leaf Appliance Repair. Thanks for sharing.
Eli is the one Maple leaf sent when I called them about my broken fridge. Highly professional, knowledgeable and skilled team, I must say. Recommended.
Following the installation, their technicians gave me a tutorial to learn how to use my brand new oven. I appreciate your excellent service.
Alex is a highly professional technician who knows his way around kitchen appliances. Thanks for fixing my washing machine. Highly recommended.
Thank you so much for this great 5-star review. We really appreciate your input and helping to share the word about Maple Leaf Appliance Repair.
We called this company for a stove repair. Firstly, the repairman seemed absolutely joyful that I needed a repair. He laughingly said "Oh oh, you're not going to be happy" in a sing-song happy voice. He then quoted me $1800 "but that includes labour," for one part, and $520 for another. He said "the estimate is good for one week." And THEN, this Maple Leaf guy has the GALL to put a tip function up on the screen for being at my house for less than 10 mins. SO, I called another repair company, and this company guy said that he does not know where Maple Leaf got those part prices. He said that the first part, the $1800 one, is worth only $400.00! And he said he will replace the $520 part for me for free. NEVER, EVER, EVER will I call Maple Leaf again. Buyer beware; do your homework before you pay anyone these days.
Products used:
Nothing, we did not buy from this company
My oven flame stopped coming on and I reached out to Maple Leaf Appliance Repair for help. Repairman was the nicest person to work with and was extremely courteous inside my house. He took great care not to damage anything as some technicians can be reckless but he was very delicate and helped me resolve my issue. I recommend and endorse this company if you have issues with your appliances.
We're happy to see that you had a 5-Star experience at Maple Leaf Appliance Repair. Thanks for sharing.
These guys were so professional from the time I spoke to them on phone to the time they showed up the same day. Mike had the courtesy to give me a heads up that he was held back with an appointment and was going to be a few minutes late. Very impressed! Yury the technician was utmost professional and kind too. Very hard to find these days.
Thank you for the wonderful review and for taking the time to share your feedback with Maple Leaf Appliance Repair. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Cornel came within a few hours of my call and figured out the issue right away. Some spare parts were needed to fix my oven. Thankfully, he had those in his toolbox. Great experience. Highly recommended.
Thank you for the 5-stars! Hope to see you again soon!
Just used them for the first time and had a flawless experience. It's not easy to find a repair company that works on Bosch appliances but they do, sent out Murat who did an excellent job. He was extremely knowledgeable about all appliances, easy to work with. It's no problem to schedule an appointment, you get a call when they're on their way. No issues, it seems like they appreciate their customers, highly recommend.
We're happy to see that you had a 5-Star experience at Maple Leaf Appliance Repair. Thanks for sharing.
Thanks to Vladimir at Maple Leaf, I had a great experience. My washing machine was fixed and we got information about maintenance. I was impressed.
I don't usually leave reviews on internet but Celvin deserves the good words. Thanks alot for your service. I have already recommended you to few of my friends. They'd be calling for their oven maintenance.
Thanks for my dryer repair! Repairman came the same day I called the company. He was COVID prepared with mask and gloves. He determined that thermostat needs to be replaced and he fixed it next day after part delivery. The item took a long time to arrive and was a bit pricey. Highly recommended!
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
My oven stopped working a few days ago so I called this place based on quality of reviews. I first spoke with Yuriy and he was very courteous and asked me to text him additional info (model number, etc.). We made an apt for a few days later and he showed up exactly on time. He was very nice in person and thought to bring the potential replacement component (control board fuse) with him. Summary is he had it fixed in 15 minutes. Would recommend and use this service again.
We're happy you had a great experience with us! Thanks for your trust, we're thankful for amazing customers like you. Maple Leaf Team.
Thankyou Gino for your highly professional services. I am so so grateful for coming over on such short notice and fixing my stove on the first visit. Great work.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
I initially emailed the Maple Leaf Appliance Repair company to explain the issue but never received any response. I then called the number and scheduled an appointment. The guys 2 showed up on time as discussed diagnosed the problem with the dryer being the broken belt, worked on the unit and they say they serviced it as well. They were in the house about a half hour were efficient and pleasant and charged me $260. I paid cash and was given a slight discount. All in all they were prompt, reliable and nice to deal with
Would recommend them again
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
My washer stopped working. Every company I called for repair gave a really highly quote. Thankfully, maple leaf did the job efficiently and within my budget.
Arrived as scheduled. Worked on replacing fridge freezer drain cleaning and thermostat replacement. Market comparable on price of labor. Service people were very helpful, professional and friendly.
Cost of parts is on high side.
We are incredibly grateful that you took the time out to share your feedback with Maple Leaf Appliance Repair. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon. Best, Maple Leaf Appliance Repair
Sunny was highly professional and kind with his speedy services. He walks us through the whole process how my fridge broke down and how I can keep it good for a long time.
Booked for an appointment for Monday. 4-8.730 no show. Phoned got no answer. Requested booking for next day. Same time. Phoned to confirm that we had an appointment. 4-8.550 no show. Phoned. Sorry your appointment is tomorrow. Pardon me. We got an confirmed email and live an hour from work. Took half day off work. So no one will come today. Stay away. Does not appear to be local. Own a service and retail company. Stay away
Hi Ronald,
My name is Vlad and I am the owner of Maple Leaf Appliance Repair.
I saw your review and wanted to follow up with you personally.
First, I apologize for the bad experience you had, Indy is a new technician with us and still not experienced enough, I will make sure he is getting followed up in regards to this.
Running a business in today’s environment is challenging especially when you are providing a service that relies heavily on staff
This is not an excuse and I take full responsibility and would like to once again apologize for this inconvenience. We work effortlessly to provide an excellent service, but unfortunately we make mistakes as we are not perfect. We value the time of our customers and respect their schedule and I would like to offer you a free of charge service call to try and compensate for this bad experience.
Please contact me directly at info@mlappliancerepair.ca
Thank you for your patience and understanding.
Best regards,
Vlad
With the help of Sasha from Maple Leaf Appliances, I was able to see my gas stove up and running again. Very knowledgeable and efficient technician.
Esther came today to fix our oven which was taking hours to heat up. He arrived a few minutes early which was great for me as I had requested it to make it to work on time. His professionalism is unmatched! He fixed the problem in under 30 minutes and our oven now is working like it's brand new. He also did a beautiful job cleaning it. We are very grateful and will definitely hire him again for all of our appliances. Esther is a very kind guy and chatting with him while he worked was an added bonus. Thanks so much!
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! Best Wishes. Maple Leaf Appliance Repair team.
I couldn't ask for better or more efficient service! After a couple days of my washer making an extra noise, I called Maple Leaf Appliance Repair. Yuriy and his partner were at my house within 90 minutes. They thoroughly check the machine, removed 2 nickels that had been trapped in the workings, tightened some loose parts and the banging noise is gone. Yuriy also educated me on washing machines, which will be helpful the next time I need to purchase one.
We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Maple Leaf Appliance Repair
We had an issue with the dishwasher and already asked a plumber to fix it but he couldn't. However, A repair technician fixed it properly with proper equipment easily. He also offered to check our microwave which was not working for a while, and he found the issue and helped us to find a same one with a very good price. The gentlemen was really helpful and knowledgeable person. We strongly recommend this company.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
They helped with all my kitchen appliances in the new house. I am super happy and satisfied with their service. Will be calling them again for maintenance soon.
Thanks for leaving us such a wonderful review. We are glad that you enjoyed our services, our dedicated staff will be pleased to learn of your positive feedback. Thank you, once again, for your kind words.
We repair all brands of household appliances in greater Vancouver. With over 15 years of combined experience. Call us now!
"Since 2015 Maple Leaf Appliance Repair has delivered high quality appliance repair and maintenance services across Alberta and BC. Our repair technicians specialize in repairing all makes and models of residential and commercial appliances including dishwashers, refrigerators, ovens, stoves, ranges, washers and dryers."
Thank you so much for this great 5-star review. We really appreciate your input and helping to share the word about Maple Leaf Appliance Repair.