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ArchitecturalDepotReviews 6,704

4.5

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Architectural Depot is the leader in beautiful home improvement products. Choose from a variety of interior and exterior products like vinyl shutters, cupolas, metal brackets, wood corbels, crown moulding, ceiling medallions, decorative millwork, and m...


architecturaldepot.com
Founded in 2001
Brea, CA, United States
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ArchitecturalDepot Reviews Summary

ArchitecturalDepot has a rating of 4.5 stars from 6,704 reviews, indicating that most customers are generally satisfied with their purchases. ArchitecturalDepot ranks 1st among Do It Yourself sites.

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Scott S.
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Site was difficult to navigate at times
August 2, 2019

Site was difficult to navigate at times. Couldn't get a chat established to ask about alternate method for attaching shutters to overlapping exterior siding

Date of experience: August 2, 2019
John K.
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Good quality product
August 2, 2019

Good quality product

Date of experience: August 2, 2019
Joanne S.
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I love my new shutters
August 1, 2019

I love my new shutters. The price was right and they were easy to install

Date of experience: August 1, 2019
Nick K.
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Your web site has multiple bugs and usability issues, adding wrong items to the order, automatically switching pictures to default ones, dropping the selected options when moving the items from a project to the order and vice-versa, clearing the shopping cart by mistake, etc. In addition, you charge $250 for the item being dimensionally heavy, but at the same time you are charging the standard ground shipping fee in addition to that. That's not fair. I'm still going ahead with you as a customer considering your length of experience, price protection guarantee and the ability to custom-select item sizes, but right off the gate my experience as a shopper is far from ideal.
Beyond that, the order took considerably longer to manufacture and deliver than expected.

Date of experience: July 31, 2019
Kris F.
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I like that I was able to save things in my cart for 30 days. The prices were very competitive.

Date of experience: July 31, 2019
Patricia J.
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It was easy to locate the product I searched for. The product details were sufficient.

Date of experience: July 28, 2019
Albert S.
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Very nice product, just as advertised, thought shipping time was longer then it should have been, but very satisfied with the product, would order again.

Date of experience: July 28, 2019
Suzanne S.
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Quick and easy
July 26, 2019

Quick and easy. Found exactly what I was looking for.

Date of experience: July 26, 2019
Jason B.
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Great experience, great selection
July 24, 2019

Great experience, great selection.

Date of experience: July 24, 2019
Greg H.
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Very good
July 23, 2019

Very good

Date of experience: July 23, 2019
Rob A.
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Very easy to order
July 23, 2019

Very easy to order. Had exactly what needed. I am impressed with your company.

Date of experience: July 23, 2019
Gary B.
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Just wish the shipping was more timely because both my wife and I were out of town on Friday when it was received.

Date of experience: July 22, 2019
Jeffrey H.
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Found what I was interested in and was very easy to order a sample.

Date of experience: July 21, 2019
Louann G.
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I called the other day and talked to a young man that was very helpful on the phone. And your website is very consumer friendly

The vents in real life are a lighter color than they look on screen. Such is life

Date of experience: July 19, 2019
Tom H.
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Great experience ordered twice from Architectural Depot and had zero problems with ordering, tracking order,and quality of product once it was delivered. I would highly recommend this company for your speciality needs for your home both inside and out.

Date of experience: July 19, 2019
Lanny H.
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The shutters arrived in good shape and were easy to install.

Date of experience: July 19, 2019
Dorothy S.
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Easy ordering many sizes to choose from
July 16, 2019

Easy ordering many sizes to choose from. Easy to install looks good on my home

Date of experience: July 16, 2019
Michael M.
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Excellent!
July 15, 2019

Excellent! Although I haven't opened my packages as yet I feel confident all will be in order. Everything else went smoothly so I do not anticipate a problem with the product.

Thanking you in advance,

Mr. Mason

Date of experience: July 15, 2019
donald s.
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Excellant
July 15, 2019

Excellant

Date of experience: July 15, 2019
Ellen S.
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I love the wide variety
July 14, 2019

I love the wide variety. I also appreciate the photos of the ceiling medallion installed. It gives me a more accurate idea of what it will look like.

Date of experience: July 14, 2019