Arangrant has a rating of 4.2 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Arangrant most frequently mention business class, customer service and great price. Arangrant ranks 13th among Travel Agency sites.
Friendly service and excellent communication throughout booking process. Super helpful in booking the trip.
Mail managed to work with me on getting best flight info and prices on a multi city trip to Athens, Venice and Phoenix. He has great access to reliable information and is able to summarize it well. He's always professional and helpful. I have already told him that I have four other trips planned for this year and then I will be back with him For help on all of those.
Dear Stephen G.,
Thank you so much for your fantastic 5-star review! We are thrilled to hear that our agent was able to assist you in finding the best flight information and prices for your multi-city trip to Athens, Venice, and Phoenix.
We're delighted that you found his access to reliable information and his ability to summarize it well helpful. It's wonderful to hear that he has consistently provided professional and helpful service.
Knowing that you have already planned four more trips for this year and will be returning for his assistance brings us great joy. We look forward to continuing to serve you and making your travel experiences smooth and enjoyable.
Sincerely Yours,
ARANGRANT Team
Sammy was very helpful in obtaining for me and my friend airfare to Egypt at a good price. He was very responsive to my questions and in dealing with issues which came up.Overall a good representative of AranGrant
Dear Michael B.
Thank you for your wonderful 5-star review!
We are delighted to hear that Sammy was very helpful in securing affordable airfare to Egypt for you and your friend. It's great to know that he was responsive to your questions and handled any issues that came up.
We take pride in having such dedicated representatives on our team. We look forward to assisting you with your future travel needs!
Sincerely Yours,
ARANGRANT Team
Booked business class seat with West Jet from YYC to NRT with a better price than the airline offered, only glitch was no seat assignment at first but resolved later.
Dear R H.,
Thank you for your excellent review! We're thrilled to hear that you secured a better price on a business class seat with WestJet from YYC to NRT through our service.
We appreciate your patience with the initial seat assignment issue, and we're glad it was resolved to your satisfaction. Your kind words mean a lot to us, and we look forward to assisting you with future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Murry was super helpful. Asked me what was important to me and delivered exactly that. Good communication, through email and phone service.
Updated 08 Feb 2025
Dear Arangrant t.
Thank you so much for updating your rating and leaving us a fantastic 5-star review! We're delighted to hear that Murray was able to provide the exact assistance you needed and maintained great communication through both email and phone service.
Your positive feedback means a lot to us and motivates us to continue delivering excellent service. We look forward to assisting you again in the future!
Sincerely Yours,
ARANGRANT Team
-------------------------------------------
Dear Arangrant t.
Thank you for your feedback and kind words about Murry. We’re delighted to hear that you received the support and service you needed.
We noticed that the rating given does not seem to reflect your positive review. If this was an oversight, we kindly ask if you could update the rating to better match your experience.
We look forward to receiving an improved rating from a valued customer like you.
Sincerely Yours,
ARANGRANT Team
A friend booked our flight and, for some reason, there was a hotel with it. I mistakenly booked the hotel, paying $200 more than our friends. When I asked for a credit, I was told that the hotel was free. I believe I was lied to but am stuck with the airline ticket. Prices have gone down since then. Do not use this company.
Updated on March 20,2025
Dear Judith E.,
We are glad you've taken the time to share your thoughts on March 02,2025.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if it is passive. Through this, we learn of issues our customers encounter and the way they feel about a situation.
Upon review, we confirmed that all reservations received the same fare, inclusive of a complimentary hotel voucher. The only difference is that in your reservation, you selected the Travel Protection Plus option, which incurred an additional cost.
Please know that we remain available to assist you should you decide to reach out to us.
Sincerely Yours,
ARANGRANT Team
----------------
Initial on March 04,2025
Dear Judith E.,
Thank you for sharing your feedback. We apologize for any inconvenience you experienced.
We are currently checking with our relevant team for further investigation. We will get back to you with an update as soon as possible.
Your patience is greatly appreciated as we work to address this matter.
Sincerely Yours,
ARANGRANT Team
We had a great deal of trouble getting the information correct. We had to correct items 3 or more times.
Dear Valued Customer,
Thank you for sharing your review and bringing your concerns to our attention. We sincerely regret the experience you had and appreciate your taking the time to share your feedback with us.
Please rest assured that we are thoroughly reviewing the matter, and our team will get back to you with an update as soon as possible.
Thank you for your patience and understanding.
Sincerely Yours,
ARANGRANT Team
The agents that I spoke to were very kind and knowledgable about what they were doing! Thank you for all of the help :)
Dear Arangrant t.,
Thank you for your wonderful 5-star review! We're thrilled to hear that our agents were kind and knowledgeable, providing you with the assistance you needed.
Your satisfaction is our top priority, and we're delighted that we could help. We look forward to serving you again in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
The service I have received at Arabgrant from Henry has been amazing. I wish I had known about Arangrabt a long time ago. Henry has saved me lots of time and money. Thank you!
Dear Sean P.
Thank you so much for your fantastic 5-star rating!
We are thrilled to hear that Arangrant and our agent Henry have exceeded your expectations. It means a lot to us to know that we've saved you time and money.
Your kind words and support are greatly appreciated. If you ever need assistance in the future, we're here to help.
Sincerely Yours,
ARANGRANT Team
Finding a great price on business class airfare was was quick and easy!
Dear Edward T.,
Thank you for your fantastic 5-star review! We're thrilled to hear that you found a great price on business class airfare quickly and easily.
Providing a smooth and efficient experience is our goal. We appreciate your kind words and look forward to assisting you with future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Emma was very responsive and helpful in promptly finding my exact travel plans for such a great price - will be using your services again!
Dear Dev t.,
Thank you for your amazing 5-star review! We're thrilled to hear that Emma was responsive and helpful in securing your travel plans at such a great price.
It's wonderful to know that you'll be using our services again in the future. We truly appreciate your kind words and look forward to assisting you with more fantastic travel experiences!
Sincerely Yours,
ARANGRANT Team
Use the website book my trip for many times never had issues, fantastic service! Very reliable sources!
Dear K C.,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you've had consistently positive experiences using our website to book your trips.
Your satisfaction and trust in our service mean the world to us. We're committed to maintaining our reliable sources and fantastic service for all your future travel needs. Safe travels!
Sincerely Yours,
ARANGRANT Team
Is my third times make purchase from them, best price deal and fantastic service
Excellent service to supply confirmation numbers for flights operated by other airlines than the code share providers.
Dear Valued Customer,
Thank you for your glowing 5-star review! We're so pleased to hear that our service met your needs and provided confirmation numbers for flights seamlessly, even with code share providers.
Your satisfaction is our priority, and your kind words inspire us to keep delivering excellence. We look forward to assisting you with more travel arrangements in the future!
Sincerely Yours,
ARANGRANT Team
Excellent website, highly recommend. Very professional service, will continue booking flights with them
Dear Flora N.,
Thank you for your fantastic review and recommendation! We're thrilled to hear you found our website excellent and our service professional.
Your continued trust in booking flights with us means the world, and we're excited to assist you with your future travel plans. Here's to many more seamless journeys ahead!
Sincerely Yours,
ARANGRANT Team
This is not my first booking with AranGrant, I am very happy.
Trevor is fantastic! He's always quick to respond and makes sure I'm getting the best price for my travels.
Dear Valued Customer,
Thank you for your incredible feedback! We're delighted to hear that Trevor has consistently delivered fantastic service, responding promptly and ensuring you get the best price for your travels. It’s wonderful to know we’ve earned your trust and satisfaction.
We look forward to continuing to assist you with your travel needs!
Sincerely Yours,
ARANGRANT Team
I have not travelled yet but the booking experience has been fine. Thanks all
Dear Arangrant t.,
Thank you for sharing your feedback. We apologize for any inconvenience caused by the phone call, text messages, and multiple emails you received.
Please be assured that we have already raised this concern with our relevant team to cease any further attempts to reach you regarding offers.
Once again, we wanted to take a moment to express our sincere gratitude for choosing our services. Your input is invaluable to us, and we are always striving to improve our services.
Sincerely Yours,
ARANGRANT Team
Travis was our travel consultant and he did a great job finding the flights we needed at affordable prices
Dear David P.,
Thank you so much for your 5-star review! We're thrilled to hear that Travis did a great job finding the flights you needed at affordable prices.
We pride ourselves on providing excellent service and are delighted to know that your experience reflected that. Your kind words and positive feedback mean a lot to us and motivate us to continue delivering outstanding service to all our customers.
Sincerely Yours,
ARANGRANT Team
Great work Sammy! He worked very hard to get us the best deal.
Dear Claude A.,
Thank you for your wonderful 5-star review! We are delighted to hear that Sammy worked very hard to get you the best deal. Your positive feedback means a lot to us and serves as a great motivation for our team.
We strive to provide exceptional service to all our customers, and it’s gratifying to know that your experience reflected that. If you need any further assistance or have future travel plans, we are here to help.
Sincerely Yours,
ARANGRANT Team
I believe that there has been a price reduction on my flight booking #*******. I booked it with Travel Protection Plus and am supposed to be notified of any price reduction. Cathy Pacific seems to have reduced prices on this itineraary. I have heard nothing from Arangrant.
Dear Gary A.
Thank you for your positive feedback and for bringing this matter to our attention.
According to the terms of the Travel Protection Plan's price drop protection, if price changes are detected within 24 hours, your ticket will be rebooked, and you will receive 50% of the savings as a flight coupon for your next purchase.
In this instance, our records indicate that no better price was detected within the 24-hour period from the time of your booking.
We appreciate your understanding and thank you for choosing us.
Sincerely Yours,
ARANGRANT Team
Great price and experience in general, will use it again
Dear Arangrant t.,
Thank you so much for your fantastic 5-star review! We are delighted to hear that you had a great experience and found our prices to be excellent.
Your kind words mean a lot to us and inspire us to continue providing outstanding service. We are thrilled to know that you plan to use our services again in the future.
If there’s anything else we can assist you with or any future travel plans, please don’t hesitate to reach out.
Sincerely Yours,
ARANGRANT Team
Answer: Hi Linda, thank you for your question. If the travel credits were issued from a previous booking with us, we can assist you with the rebooking, applying applicable fees. Please contact us at customercare@arangrant.com for further assistance.
Answer: Any compnay would be better, in fact you are better making your own reservations directly through the airlines if you know how to. Otherwise any other agency would be better than this one. Stay away.
Answer: They act like a scam company making all sorts of claims, then saying you are unable to do anything you were told you can do.
Answer: Almost impossible. Either they do not answer or another rep other than your rep answers and says they can not do anything, that they buy bulk tickets and you can not change ANYTHING and NO REFUNDS
Dear Amelia C.,
Thank you so much for your kind words and glowing 5-star review! We're thrilled to hear that you found our service friendly and communication excellent throughout the booking process.
Our team always strives to go above and beyond to make every trip-planning experience smooth and hassle-free.
It means a lot to us that we could be helpful in organizing your trip, and we look forward to assisting you again in the future! Have a wonderful journey ahead!
Sincerely Yours,
ARANGRANT Team