Sitejabber Website Reviews and Complaints
business logo of Arangrant

Arangrant

Overview

Arangrant has a rating of 4.2 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Arangrant most frequently mention business class, customer service and great price. Arangrant ranks 13th among Travel Agency sites.

service
71
value
70
shipping
31
returns
39
quality
56
This company responds to reviews on average within 2 days
Sponsored message from Arangrant
Get $50 Off Your First Booking!
Claim Deal
How would you rate Arangrant?
grey star
grey star
grey star
grey star
grey star
South Carolina
1 review
0 helpful votes
Follow HASSAAN A.
Unfollow HASSAAN A.
Send Message
Share Review
Report Review

Fantastic experince
November 17, 2024

Tyke was absolutely great and very professional
He tried his hardest to accommodate my asking

Date of experience: November 7, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Hassaan A.

Thank you so much for your wonderful 5-star review!

We are delighted to hear that Tyke provided excellent and professional service, trying his hardest to accommodate your requests.

Your satisfaction is our top priority, and we're glad we could meet your expectations.

We look forward to assisting you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

Florida
1 review
0 helpful votes
Follow Dennis W.
Unfollow Dennis W.
Send Message
Share Review
Report Review

Italy airfare
November 17, 2024

Easy to purchase at lower price than other offers.

Date of experience: November 7, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Dennis W.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you found the purchase process easy and were able to secure a lower price compared to other offers.

Your satisfaction is our priority, and we look forward to serving you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

Indiana
1 review
0 helpful votes
Follow HASMUKH P.
Unfollow HASMUKH P.
Send Message
Share Review
Report Review

Excellent service and very knowledgeable she was able to accomodate to my wishes and choice

Date of experience: November 6, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Hasmukh P.

Thank you so much for your outstanding 5-star review!

We are thrilled to hear that you received excellent service and that Jessica knowledgeability was able to accommodate your wishes and choices. Your satisfaction is our top priority, and we're delighted to have met your expectations.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Washington
1 review
0 helpful votes
Follow Nakul S.
Unfollow Nakul S.
Send Message
Share Review
Report Review

Good experience great deal
November 16, 2024

Good experience, great deal! Appreciate appreciate appreciate

Date of experience: November 6, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Nakul S.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear you had a good experience and found a great deal with us. Your appreciation means the world to us, and we're grateful for your kind words.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
Follow MARJORIE W.
Unfollow MARJORIE W.
Send Message
Share Review
Report Review

Africa
November 16, 2024

Joe was so good and patient getting all the arrangements done for my trip!

Date of experience: November 6, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Marjorie W.

Thank you for your amazing 5-star review!

We are delighted to hear that Joe was so good and patient in getting all the arrangements done for your trip. Your satisfaction is our top priority, and it's wonderful to know that Joe provided you with such excellent service.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

New York
1 review
0 helpful votes
Follow Sasa L.
Unfollow Sasa L.
Send Message
Share Review
Report Review

Good experience
November 15, 2024

Quick and easy and you found the best price for me

Date of experience: November 5, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Sasa L.

Thank you for your wonderful 5-star review!

We are thrilled to hear that you found the booking process quick and easy, and that we were able to secure the best price for you.

Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Maryland
1 review
0 helpful votes
Follow Yianni M.
Unfollow Yianni M.
Send Message
Share Review
Report Review

Excellent
November 15, 2024

Fast and painless. No problems and got the best price

Date of experience: November 5, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Yianni M.

Thank you for your fantastic 5-star review!

We are thrilled to hear that you had a fast and painless experience with us, and we are glad we could help you find the best price.

Looking forward to assisting you with your future travel plans!

Sincerely Yours,
ARANGRANT Team

France
1 review
0 helpful votes
Follow LAVAL D.
Unfollow LAVAL D.
Send Message
Share Review
Report Review

Perfect
November 15, 2024

I am satisfied i had very good contact i had the flight which corresponded to my expectation

Date of experience: November 5, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Laval D.

Thank you for your wonderful 5-star review!

We are thrilled to hear that you are satisfied with the service and that the flight matched your expectations. It is always our goal to ensure you have a smooth and enjoyable experience.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
Follow Joanne A.
Unfollow Joanne A.
Send Message
Share Review
Report Review

South Africatrip
November 15, 2024

Our agent was very helpful and quickly got us just the itinerary we needed.

Date of experience: November 5, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Joanne A.

Thank you for your fantastic 5-star review!

We are thrilled to hear that our agent was very helpful and quickly secured the itinerary you needed. Your satisfaction is our top priority, and we appreciate your kind words.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Illinois
1 review
0 helpful votes
Follow PRAVIN R.
Unfollow PRAVIN R.
Send Message
Share Review
Report Review

Excellent
November 15, 2024

Very satisfied with customer service, reliable quotes and fair prices.

Date of experience: November 5, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Pravin R.

Thank you for your wonderful 5-star review!

We are thrilled to hear that you are very satisfied with our customer service, reliable quotes, and fair prices. It's always our goal to provide the best possible experience for our customers.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Arizona
1 review
0 helpful votes
Follow Craig C.
Unfollow Craig C.
Send Message
Share Review
Report Review

Flight Booking
November 15, 2024

Jacob did a very fine job with everything. Highly recommend using Aran Grant, I will again.

Date of experience: November 5, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Craig C.

Thank you for your fantastic 5-star review!

We are delighted to hear that Jacob did a fine job with everything. Your high recommendation means a lot to us, and we are thrilled to know that you plan to use our agency again.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
Follow Roy R.
Unfollow Roy R.
Send Message
Share Review
Report Review

Seating
November 14, 2024

Helpful and cleared up some earlier concerns
That I had.

Date of experience: November 4, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Roy R.

Thank you for your fantastic 5-star review!

We are glad to hear that we could clear up your concerns and provide helpful assistance.

Your satisfaction is our priority, and we look forward to serving you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

Virginia
1 review
0 helpful votes
Follow NARAYANA K.
Unfollow NARAYANA K.
Send Message
Share Review
Report Review

Cheating
December 11, 2024

Arant Grant, cheated me. I bought a business class ticket on British Airways. They charged me twice and issued me a duplicate ticket. They are blaming me for that. My original ticket is issued on sep 13th. And they charged my credit card for a second ticket on sep 14th. It's the same name and date of birth. They said they are going to refund my money. And they said it was a mistake from their end. Now they are saying they can't refund. I will never go back to them

Date of experience: September 13, 2024
Florida
1 review
0 helpful votes
Follow Luis F.
Unfollow Luis F.
Send Message
Share Review
Report Review

Very good
November 8, 2024

Simple and easy to use. First time user of your website.

Date of experience: October 29, 2024
Jerry F. Arangrant Rep
6 months ago

Dear Luis F.

Thank you for your positive feedback!

We are delighted to hear that you found our website simple and easy to use. We are thrilled to have you as a first-time user and look forward to serving you again in the future!

Sincerely Yours,
ARANGRANT Team

Illinois
1 review
0 helpful votes
Follow Ali A.
Unfollow Ali A.
Send Message
Share Review
Report Review

I don't have word to explain my views
Every thing v v good and excellent

Date of experience: October 25, 2024
Jerry F. Arangrant Rep
6 months ago

Dear Ali A.,

Thank you for your kind words!

We are thrilled to hear about your positive experience with our sales agent. It's great to know that they were helpful, nice, and attentive to all your requests.

We look forward to assisting you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

Louisiana
1 review
0 helpful votes
Follow Nicholas R.
Unfollow Nicholas R.
Send Message
Share Review
Report Review

Flight update
November 7, 2024

Great kind assistance making sure flight was satisfactory

Date of experience: October 28, 2024
Jerry F. Arangrant Rep
6 months ago

Dear Nicholas R.

Thank you for your kind words!

We are delighted to hear that you had a positive experience with our assistance and that your flight was satisfactory.

If you need any further help or have more travel plans, we are here for you.

Sincerely Yours,
ARANGRANT Team

New Jersey
1 review
0 helpful votes
Follow Sindhu S.
Unfollow Sindhu S.
Send Message
Share Review
Report Review

Help with ticketing
November 6, 2024

Great experience thank you so much for helping with changing tickets

Date of experience: October 27, 2024
Jerry F. Arangrant Rep
6 months ago

Dear Sindhu S.

Thank you for your wonderful feedback and positive star rating!

We are delighted to hear that you had a great experience and that we could assist you with changing your tickets. If you need any further help, feel free to reach out. Safe travels!

Sincerely Yours,
ARANGRANT Team

Maryland
1 review
0 helpful votes
Follow Esther N.
Unfollow Esther N.
Send Message
Share Review
Report Review

Easiest navigation
November 6, 2024

Website layout was easy to navigate yo purchase my ticket. That's what I always struggle with.

Date of experience: October 27, 2024
Jerry F. Arangrant Rep
6 months ago

Dear Esther N.

Thank you for your positive feedback!

We are thrilled to hear that you found our website layout easy to navigate and that it helped you purchase your ticket smoothly. We are always striving to make your experience as seamless as possible.

If you need any further assistance, we are here to assist!

Sincerely Yours,
ARANGRANT Team

California
1 review
1 helpful vote
Follow Srikanth S.
Unfollow Srikanth S.
Send Message
Share Review
Report Review

Overall experience of me as a Arantgrant customer was least to say its been frustrating and horrible. Lack of transparency is the last think any customer wants. They asked me to sign up for travel insurance and when I was diagnosed with contagious illness and doctors advised me to not travel. They asked me to cancel the ticket else I will forfeit the entire amount, then very discretly charged me cancellation despite sharing medical certificate as they refused to postpose the ticket without a change fee. Now they have gone radio silent despite multiple conversations with Celeste, Cody, Leonard...been week plus with zero response and charging me a fee of 1500 dollars with no communication or logic that was shared.

Why cant arantgrant be sensitive and reasonable...to such situations!

Date of experience: June 28, 2024
Jerry F. Arangrant Rep
7 months ago

Hello Srikanth S.,

Thank you for sharing your feedback on Sitejabber. We are sorry to hear about your experience and would like to address your concerns promptly.

Unfortunately, we were unable to locate your booking details based on the information provided in your review. To assist you further, could you please reach out to us directly at claims@arangrant.com with your booking reference number and any additional details regarding your issue?

We appreciate your cooperation.

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
Follow Bill H.
Unfollow Bill H.
Send Message
Share Review
Report Review

Bait and switch!
August 12, 2024

Do NOT use this company. Bait and switch! Offered one business class fare but it wasn't true! Cost over $911 in extra charges!

Date of experience: August 12, 2024
Jerry F. Arangrant Rep
8 months ago

Hello Bill H.,

Thank you for sharing your feedback. We are sorry to hear about your experience and would like to address your concerns promptly.

Unfortunately, we were unable to locate your booking details based on the information provided in your review. To assist you further, could you please reach out to us directly at claims@arangrant.com with your booking reference number and any additional details regarding your issue?

We appreciate your cooperation.

Sincerely Yours,
ARANGRANT Team