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Arangrant

Overview

Arangrant has a rating of 4.2 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Arangrant most frequently mention business class, customer service and great price. Arangrant ranks 13th among Travel Agency sites.

service
71
value
70
shipping
31
returns
39
quality
56
This company responds to reviews on average within 2 days
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How would you rate Arangrant?
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California
1 review
0 helpful votes
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Excellent service
November 23, 2024

Best prices and best service. Responds quickly. Will definitely use again.

Date of experience: November 13, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Sherine A.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you found our prices and service to be the best, and that our team responds quickly.

Your satisfaction is our top priority, and we look forward to assisting you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

New York
1 review
0 helpful votes
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Smooth and easy
November 22, 2024

I had a great experience. They called me and gave me a confirmation in two minutes.

Date of experience: November 12, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Mohammed H.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you had a great experience with our service. It's wonderful to know that our team was able to call you and provide confirmation within two minutes.

Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Virginia
1 review
0 helpful votes
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Very satisfied
November 22, 2024

Knowledgeable staff,helpful and great.this was my third time to use your services
Thanks

Date of experience: November 12, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Bahira F.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you found our staff knowledgeable, helpful, and great. It's wonderful to know that you've chosen our services for the third time.

Your continued trust and satisfaction mean the world to us. We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Texas
1 review
0 helpful votes
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Got everything I wanted
November 21, 2024

All my requests were answered exactly how I wanted them to be within 24 hrs.

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Bari T.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that all your requests were answered exactly as you wanted within 24 hours. Your satisfaction is our top priority, and we're delighted to have met your expectations.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Ireland
1 review
0 helpful votes
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Change
November 21, 2024

Very quick and easy to change our flight. Thank you

Date of experience: November 11, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Peggy C.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that changing your flight was very quick and easy. Your satisfaction is our top priority, and we're thrilled to have met your expectations.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Texas
1 review
0 helpful votes
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Great customer service by Sammy
November 15, 2024

Great customer service by Sammy and he delivered the itinerary and price I was looking for.

Date of experience: November 5, 2024
Abigail I. Arangrant Rep
6 months ago

Dear David R.

Thank you for your fantastic 5-star review!

We are thrilled to hear that Sammy provided great customer service and delivered the itinerary and price you were looking for. Your satisfaction is our top priority, and we appreciate your kind words.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Maryland
1 review
0 helpful votes
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Cost high on direct call
November 15, 2024

Cost always high if called directly. Better to check sites like kayak etc to compare prices.

Arangrant attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Daisy Q.

Thank you for your feedback and for bringing this to our attention.

We understand that finding the best prices is important to our customers and we appreciate your input and are always striving to improve our services to provide you with the best possible experience.

Please be assured that it is our goal to support valued customers like you by catering to your preferences and meeting your needs.

Sincerely Yours,
ARANGRANT Team

New York
1 review
0 helpful votes
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Superb experience
November 18, 2024

Christopher was very friendly, not pushy. Entire experience in dealing with him was fantastic

Date of experience: November 8, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Jodumutt B.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that you found Christopher very friendly and appreciated the non-pushy approach. It's wonderful to know that your entire experience with us was fantastic.

Your positive feedback means a lot to us, and we look forward to assisting you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
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Outstanding service
November 20, 2024

John was very helpful in providing me several options and was very cordial

Date of experience: November 10, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Aftab A.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that John was very helpful and provided you with several options in such a cordial manner. Your satisfaction is our top priority, and we're thrilled to have met your expectations.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Florida
1 review
0 helpful votes
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Amsterdam
November 20, 2024

Excellent service, reliable communication, with knowledgeable staff

Date of experience: November 10, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Rani S.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that you experienced excellent service, reliable communication, and knowledgeable staff. Your satisfaction is our top priority, and we're thrilled to have met your expectations.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
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Very good
November 20, 2024

Very good was confirmed in minutes full recommended

Date of experience: November 10, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Luis e.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that your experience was very good and that everything was confirmed within minutes.

Your full recommendation means a lot to us, and we look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Canada
1 review
0 helpful votes
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Very quick and efficient
November 20, 2024

It took very little time to book with Tristan's guidance

Date of experience: November 10, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Peter B.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that booking with our agent's guidance was quick and easy for you. Your satisfaction is our top priority, and we're thrilled to have provided a seamless experience.

We look forward to assisting you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

New York
1 review
0 helpful votes
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No lounge at newark
November 19, 2024

I should have been informed that you don't provide lounge services in Newark. Very disappointing

Arangrant attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Bina K.

Thank you for sharing your feedback.

We appreciate your input and are sorry to hear about your disappointment regarding lounge services in Newark. We have verified that our service agents successfully assisted you with your request, and your ticket was booked and confirmed as per your reference.

We understand your concern about the lounge services and, upon review, confirmed that there was no inquiry for lounge access during your interaction with our sales agent. For future reference, we recommend reaching out directly to the airline for such inquiries, as they will have the necessary information.

Thank you for your understanding, and we hope to continue providing you with excellent service for your future travel needs.

Sincerely Yours,
ARANGRANT Team

Illinois
1 review
0 helpful votes
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Harley is the best!
November 18, 2024

Harley always finds a way to get us tickets to our destination at a great price.

Date of experience: November 8, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Brett A.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that Harley consistently finds great deals on tickets for your destinations. Your satisfaction is our top priority, and we're delighted to be able to assist you.

We look forward to helping you with your future travel plans. Safe travels!

Sincerely Yours,
ARANGRANT Team

Illinois
2 reviews
0 helpful votes
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Never a problem
November 18, 2024

Great customer service, prices, what not to love? My #1 purveyor of the airline tickets.

Date of experience: November 8, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Serge B.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you love our customer service and prices. It's an honor to be your #1 purveyor of airline tickets. Your satisfaction and support mean the world to us.

We look forward to continuing to provide you with excellent service. Safe travels!

Sincerely Yours,
ARANGRANT Team

Montana
1 review
0 helpful votes
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Airfare
November 18, 2024

Great price. Immediate contact with a staff member.

Date of experience: November 8, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Sheila B.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that you were satisfied with our great prices and the immediate contact with our staff. Your positive feedback encourages us to continue providing excellent service.

We look forward to assisting you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

New Mexico
1 review
0 helpful votes
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Abq/scl
November 18, 2024

Excellent response, calls/writes back immediately thank you!

Date of experience: November 8, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Sat Nirmal k.

Thank you so much for your fantastic 5-star review!

We are thrilled to hear that you appreciated our excellent response and prompt communication. Your kind words inspire us to keep providing exceptional service.

We look forward to assisting you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
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Just ok…
November 14, 2024

Good price but service is lacking. I've had better communication & service with other companies.

Arangrant attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2024
Abigail I. Arangrant Rep
5 months ago

Dear Christine M.

Thank you for your valuable feedback. We truly appreciate your input as it helps us to continually improve our service.

Upon review, we have confirmed that you spoke with our sales agent, who informed you about your issued tickets and was assisted by service team with your queries.

We appreciate your cooperation and look forward to serving you again in the future!

Sincerely Yours,
ARANGRANT Team

Texas
1 review
0 helpful votes
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I wish I could give ZERO stars!
February 3, 2025

The sales agent was incompetent or just flat out lied to me and now I'm looking at paying several thousands of dollars more! I'm incredibly upset and do not intend to keep quiet about it unless Arangrant makes it right.

Date of experience: September 3, 2024
Abigail I. Arangrant Rep
3 months ago

Dear Monica P.

Thank you for your feedback and for bringing this to our attention.

We understand your frustration with wanting to correct the last name of one of the passengers on your booking. Please know that we are here to assist you while adhering to the airline's policies.

Additionally, because our sales agents are not allowed to collect the personal information of the travelers, a booking form was sent to you so that you could enter the travelers' names as they appear on their passports. We can confirm that the sales agent reminded you of this instruction.

We're always here to help with your booking. If your request falls outside our standard procedure, we're more than willing to reach out to the airline on your behalf.

However, please note that such requests are subject to the airline's review and approval. Once again, we wanted to take a moment to express our sincere gratitude for choosing our services.

Sincerely Yours,
ARANGRANT Team

California
1 review
0 helpful votes
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Excellent service
November 17, 2024

Kai, my agent was professional, helpful and follows up
Something I truly appreciate

Date of experience: November 7, 2024
Abigail I. Arangrant Rep
6 months ago

Dear Sara L.

Thank you so much for your fantastic 5-star review!

We are delighted to hear that Kai was professional, helpful, and provided valuable follow-up. Your appreciation means a lot to us.

We strive to maintain this high level of service, and we're thrilled to have met your expectations.

Looking forward to assisting you again in the future. Safe travels!

Sincerely Yours,
ARANGRANT Team