Overview
Arangrant has a rating of 4.2 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Arangrant most frequently mention business class, customer service and great price. Arangrant ranks 13th among Travel Agency sites.
I booked a British Airlines flight BA1642 to Athens from JFK Booking ID *******. From the processing time for the ticket to be confirmed your end I received a confirmation which the airline I paid for was now American. Never was I called to be notified and I don't want to fly American Airlines. I called twice one time the agent said but it will be a British Airways plane which I found out on my 2nd call it was not correct. I called a second time and the agent said well that flight is no longer available but I said well I paid for this British Airways ticket, it's not my fault your system is delayed in confirming the flight and how dare no-one call be to advise me on this. I have since canceled this flight for obvious reasons. I flew with Arangrant this year to Greece and now will never fly with you again. I promise if no-one calls me to offer me the same original flight which apparently is not even available the dates I selected, I will go on every sight possible and post my review on every site I can to show potential customers how this scam works. I fly at least 6 times internationally per year and never have I experienced this in my years of traveling. Oh and apparently the agent says that it states this in my communication that flight change, deals are no longer available due to lapsed confirmation times etc. It's so dishonest and I will be very vocal...
The agent was helpful explaining all options. It was easy using your page.
Dear Phil G.
Thank you so much for your wonderful 5-star rating!
We are thrilled to hear that our agent was helpful in explaining all the options to you and that you found our page easy to use. Your positive feedback means a lot to us, and we're delighted to have made your experience smooth and pleasant.
Looking forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Kari is so wonderful person and her job is very excellent, had booked with Kari twice and so happy.
Dear Pennee A.
Thank you so much for your kind words and for the fantastic 5-star rating!
We are thrilled to hear that Kari provided you with excellent service on both occasions. Your happiness and satisfaction are our top priorities, and we're delighted to have earned your loyalty.
We look forward to assisting you again in the future! Safe travels!
Sincerely Yours,
ARANGRANT Team
Initial experience excellent, but my follow-up call was not answered
Dear Jen M.
Thank you for sharing your feedback with us!
We are delighted to hear that your initial experience was excellent. However, we apologize for the inconvenience you faced with the follow-up call.
Your satisfaction is very important to us, and we are committed to improving our service. Rest assured, we will address this issue promptly to ensure better communication in the future.
We appreciate your understanding and look forward to serving you again soon.
Sincerely Yours,
ARANGRANT Team
Thank you
It was a great experience, fast purchase and lots of savings. Ill definitely use Arant Grant again in the future
Thank you
Dear Krystyna M.
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had a great experience with a fast purchase and lots of savings. Your positive feedback means a lot to us, and we look forward to serving you again in the future.
Thank you for choosing Arangrant!
Sincerely Yours,
ARANGRANT Team
Melvin was very helpful, got us tickets, routing and pricing we were looking for
Thank you
Dear Vibha K.
Thank you so much for your wonderful 5-star rating!
We are delighted to hear that Melvin was very helpful in securing the tickets, routing, and pricing you were looking for. Your satisfaction is our top priority, and we're thrilled to have met your needs.
We look forward to assisting you with your future travel plans! Safe travels!
Sincerely Yours,
ARANGRANT Team
Seamless booking through Kayak and Arangrant. Saved $200 per tix over Expedia, and got 1st Class on final leg from LAX-DEN
Dear Frank K.
Thank you for the amazing 5-star review!
We are thrilled to hear that you had a seamless booking experience with us and saved $200 per ticket compared to other travel agencies. Enjoying 1st Class on the final leg from LAX to DEN must have been a fantastic way to end your trip.
We look forward to helping you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Very easy and very good communication on how to check in for flights
Dear Connie C.
Thank you for the wonderful 5-star review!
We are delighted to hear that you found the check-in process easy and appreciated the clear communication. Your satisfaction is our top priority, and we're glad to know we could make your travel experience smooth.
We look forward to assisting you again in the future!
Sincerely Yours,
ARANGRANT Team
I had a great experience while booking my flight. It was seamless and the price was good for biz class. It was followed up with a call and email.
Dear Michael O.
Thank you so much for your fantastic 5-star review!
We are delighted to hear that you had a great experience booking your flight with us. It's wonderful to know that the process was seamless, the price for business class was good, and that our team followed up with a call and email.
Your satisfaction is our top priority, and we're thrilled to have met your expectations.
We look forward to serving you again in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
Agents are only interested that you purchase tickets from them. Then they don't bother to follow up, even though you are a repeat customer.
Dear S N.
Thank you for your feedback. We're sorry to hear about your experience and appreciate your honesty. We value our repeat customers and strive to provide excellent service.
We'll make sure to address this issue and improve our follow-up process. Your satisfaction is important to us, and we hope to serve you better in the future.
We appreciate your cooperation and look forward to serving you again in the future!
Sincerely Yours,
ARANGRANT Team
I spoke with Joseph or Joshua and he was an absolute angel. He was able to get me direct flights with no extra fees. It was fantastic!
Dear Tari B.
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that our agent was able to assist you so wonderfully. It's great to know that you were able to get direct flights with no extra fees.
Your satisfaction is our top priority, and we are delighted that you had a fantastic experience. We look forward to serving you again in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
I bought a ticket for my mom. The flight got canceled due to the war in Israel. Got an email from the airline itself that I could get my money back as it wasn't my fault, but because I didn't buy the ticket directly from them and instead bought it through your company- I could only receive my refund from arangrant. It has been two months now and all I'm getting is the run around from this company.
Dear Sigi C.
Thank you for your feedback and for bringing this to our attention.
Upon review, we have confirmed that your bank has resolved the dispute you filed in your favor, which means you will either be receiving a refund or have already been refunded by them.
We appreciate your patience and understanding during this time. Once again, we want to express our sincere gratitude for choosing our services. Your input is invaluable to us, and we are constantly striving to improve.
Sincerely Yours,
ARANGRANT Team
I had a very satisfying experience with the agent Mr. Rau
Dear Femi I.
Thank you for your wonderful 5-star rating!
We are delighted to hear that you had a very satisfying experience with our agent. Your positive feedback is greatly appreciated, and we're here to assist you with your future travel needs.
Safe travels!
Sincerely Yours,
ARANGRANT Team
Excellent! 5 star service. Dorris helped me to choose the right flight with my requirement and flexibility. Wonderful job!
Dear Shabbir S.
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you found our service excellent and that Dorris was able to help you choose the right flight with your requirements and flexibility in mind.
Wonderful job indeed! Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans.
Safe travels!
Sincerely Yours,
ARANGRANT Team
This was our first experience using Arangrant for international plane tickets...Tristen was very helpful through the entire process.
Dear A B.
Thank you so much for your fantastic 5-star review!
We are delighted that your first experience with Arangrant for international plane tickets was a positive one. It's wonderful to hear that Tristen was able to assist you through the entire process and provide helpful support.
Your satisfaction means a lot to us, and we look forward to serving you again in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
Jessica is great. Can't recommend more. Will definitely use her in future.
Dear Alan M.
Thank you for your wonderful 5-star review!
We are delighted to hear that you had such a positive experience with Jessica. Your high recommendation and intention to use her services in the future mean a lot to us.
We look forward to assisting you with your future travel plans! Safe travels!
Sincerely Yours,
ARANGRANT Team
Excellent service from Cody, was helpful and always available.
Dear Jeffrin J.
Thank you for your fantastic 5-star review!
We are delighted to hear that you received excellent service from Cody, who was both helpful and always available. Your positive feedback means a lot to us and we appreciate your kind words.
We look forward to assisting you again in the future!
Sincerely Yours,
ARANGRANT Team
Excellent service from a knowledgeable consultant.
Dear Eileen F.
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you received excellent service from our knowledgeable consultant. It's wonderful to know that Indy made a great impression. Your feedback means a lot to us, and we truly appreciate your kind words.
Looking forward to serving you again in the future!
Sincerely Yours,
ARANGRANT Team
Great price and super nice and helpful staff! Jerome at Arangrant helped us find the best business class deal to Chile and Argentina!
Dear Lin L.
Thank you for your fantastic 5-star review!
We are thrilled to hear that Jerome at Arangrant was able to help you find the best business-class deal to Chile and Argentina. We pride ourselves on offering great prices and having a friendly, helpful staff.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Solid effort in finding suitable flights
Great communication and response
Will definitely use service again
Dear Andre S.
Thank you for your outstanding 5-star review!
We are thrilled to hear that our team put in a solid effort in finding suitable flights for you. We are also pleased that you appreciated our great communication and responsiveness.
Your high recommendation means a lot to us, and we look forward to serving you again in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
AranGrant is a specialized team of travel agents with experience and knowledge to handle complex air travel operations. Our professionals, from different areas and backgrounds, are qualified to assist with different types of flight booking and travel arrangements, such as corporate and group travel, supreme vacation journeys, and flights with highest level of comfort, even when it comes to multiple destinations/airlines or complex itineraries.
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Business Highlights
- up to 70% discounts on business tickets
- last minute trip arrangements
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mihalis D.
Thank you for sharing your feedback and for bringing this to our attention.
We sincerely apologize for the inconvenience this has caused you. Upon review, we have confirmed that you initially agreed to book a roundtrip flight online. Upon receiving your booking request, our system detected a price increase.
In response, our system automatically searched for an alternative flight that maintained the original price while keeping the same operating carrier you selected online.
These alternative flights were also discussed with you by our sales agent, who explained that the outbound portion would be operated by American Airlines, while the return would be operated by British Airways.
However, we understand your decision not to proceed with the booking. Therefore, a full refund has been initiated and credited back to your account. Please know that it is our intention to assist you with your travel plans in a way that suits your needs.
Once again, we thank you for your understanding, and we appreciate your honesty and feedback. As we continue to work on improving our services based on the valuable input from customers like you.
Sincerely Yours,
ARANGRANT Team