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Aqua Science

Overview

Aqua Science has a rating of 4.3 stars from 1,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
283
quality
967
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2,330 reviews
How would you rate Aqua Science?
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New York
1 review
0 helpful votes
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I ordered a tank tee and it came with the wrong check valve. Called and they sent the right one next day, free of charge...super happy witn the product and CS!

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Overhaul of well servicing the main house and livestock
September 24, 2022
Updated review

Spec'd out pump beforehand, verified the pump I select with the application engineer would meet my GPM requirements based upon measured well data. No hassle evaluation of my selection.

Date of experience: September 24, 2022

Easy selection, had spec sheets for all products
August 26, 2022
Previous review

Easy selection, had spec sheets for all products

Date of experience: August 26, 2022
Virginia
1 review
0 helpful votes
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I use this product in a home irrigation system to prevent iron staining on concrete & brick surfaces from the well water.

Date of experience: July 11, 2024
Connecticut
1 review
0 helpful votes
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Great Prices & Service
July 17, 2023

They provided great expertise over the phone and I received exactly what I ordered at a great price. As long as you are comfortable setting up the equipment yourself they can't be beat!

Date of experience: July 17, 2023
Michigan
2 reviews
0 helpful votes
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Great Company
March 31, 2022

Worked with Page at Aqua Science today what a helpful and friendly employee. She followed up on a order that was not entered correct and fixed the error before the order was shipped!

Date of experience: March 31, 2022
Georgia
1 review
0 helpful votes
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Great response to emails and great product
August 5, 2024

The shipping of products were separated for delivery, received the 2nd half of the delivery the next day. Quick response to email I sent with follow-up of tracking.

Date of experience: July 26, 2024
New Jersey
1 review
0 helpful votes
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Consumer support
July 28, 2024

Was able to contact AS and representatives were able to address my questions relative to the purhase.

Date of experience: July 18, 2024
New York
1 review
0 helpful votes
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I ordered a new well pump and related fittings and they came quickly and were well packaged. Great experience.

Date of experience: September 17, 2024
Michigan
2 reviews
0 helpful votes
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Great product at a great price!
January 1, 2022

I've been working with Aqua Science for a few years with questions and products suggestions. Finally moved forward with a purchase. Great experience and price all around. Thank you!

Date of experience: January 1, 2022
Ohio
1 review
0 helpful votes
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Water testing
September 28, 2022

I requested a water testing kit which arrived promptly. Received my results back expeditiously. I called aqua science and Jim was very helpful and explained all of my results.

Date of experience: September 28, 2022
Maryland
1 review
0 helpful votes
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Price and CommunicTio
October 3, 2023

The price was great - I liked how they explained that ordering over a certain weight would have incurred a massive shipping fee. The order and shipping communications were great!

Date of experience: October 3, 2023
New York
1 review
0 helpful votes
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Wellmate pressure tank
November 13, 2022

They were very helpful. Checked their inventory and had the tank I needed. Purchased it over the phone. They shipped it immediately. I would recommend them for these products.

Date of experience: November 13, 2022
California
1 review
0 helpful votes
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Fast and affordable
May 11, 2024

Over 200lbs of materials consisting of ASM-10 and Charcoal media. Free shipping and received in less than a week. Saved 2K dollars on labor by replacing media myself.

Date of experience: May 1, 2024
New Mexico
2 reviews
0 helpful votes
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DYI Water Well for Dummies
October 9, 2023

Jim Tutko is extremely knowledgeable and friendly. He spent as much time as I needed to educate us and make sure we got everything we needed for our project. Cannot thank him enough.

Date of experience: October 9, 2023
Mississippi
1 review
0 helpful votes
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Long Distance Internet Order
May 30, 2022

The representative was nice & knowledgeable. He answered my questions & helped me place an order. The products arrived when expected & in good condition.

Date of experience: May 30, 2022
Arkansas
2 reviews
0 helpful votes
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Great business
February 21, 2024

I ordered a replacement well pump to replace a 20 year old one. Out of the box it didn't work. Waiting on the electrician to check it next week. May have to return it.

Date of experience: February 21, 2024
Colorado
1 review
0 helpful votes
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I paid $15 for fedex ground shipping.
It was shipped with usps. Last true update was Friday where it was in Kansas City.
Now it only says in route to next destination.

Aqua Science attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 21, 2022
Massachusetts
1 review
0 helpful votes
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Knowledge and Service Provided
November 1, 2024

Previous customer. Easy to order. Has been a top supplier for years regarding my
Needs.

Date of experience: October 22, 2024
South Carolina
1 review
0 helpful votes
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It worked!
August 17, 2024

The shipping is very expensive. We paid around $17 in shipping for a $5.00 item.

Date of experience: August 7, 2024
Virginia
1 review
0 helpful votes
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Received my order much sooner than I expected.
March 11, 2024

The whole experience was great from ordering online, to finding the correct product to purchase, to checking out and receive this product in a timely manner.

Date of experience: March 11, 2024