Aqua Science

Customer service information was outstanding. I paid to extra charge for the liftgate service, well worth it! There was zero damage to my Well-X-Trol holding tank and delivery was right into my garage door.

There are many options regarding well pump suppliers. I researched numerous companies throughout the US. Contacted aquascience for a complete new well system and they were the most professional and knowlegeable company in New England. It was worth the trip, especially when you are provided with expert advice from Serina that made the entire processs seamless with outstanding results. Pricing is extremely competitive and they stock only top tier brands. They now have a customer for life. Thank you.

My well pressure tank showed up within the timeline of the USA states shipping days chart. Unit was double cardboard box and undamaged.
I received a shipping tracking number within 30 hours of my initial order (I created my order on the weekend FYI).

I was very pleased with the entire experience.

It was fast a easy to order from the Aqua Science website. I found that the many specially items here have significantly better prices than other online stores.

Simple and easy ordering. Fast shipping. Quality products

Aqua Science I have been purchasing filters for years.

Item as promised. Arrived quick, thankfully without hiccups.

Aqua Science always has the advice and parts I need…Thanks Serina for your exhaustive assistance working with me to get all my water systems planned out.

I used this place for the first time. I am very satisfied for the fast and perfect process.
Thank you!

Found what I was looking for at a price that was good. Good product description.

Delivery came as arranged Driver was helpful. Box was in good condition. Wasn't able to open the box due to rain. Appears the tank appears in excellent condition looking into the box waiting for plumber to come in a few days to connect and then see if under the unit and lower down on the tank outter wall their any problems. I'm going to be optimistic.

Quick shipping and the absolute best customer service!

They use a service called 'eye4fraud'- it cancelled my order, and they wouldn't do anything, I had to contact the service itself. I called them and got no answer. Rather than having to jump through hoops to give them my money, I ordered from elsewhere.

Cold weather took out my wells pressure transducer and I ordered A new one and it came in a timely fashion and I installed it in 10 minutes and my well it's up and running so it's a happy time thank you very much

Items arrived very quickly. I haven't installed the items yet. So I can't attest to its quality. But that's a manufacturing issue if it ever does come to question. And they are not the manufacturers.

Vary easy and direct.the product comes with easy install directions and the necessary parts for a easy installation.

Recdived my tank today and it looks to be better quality than the tank it is replacing. Will get in service the next day or so.

In 2016 I ordered a well tank from Aqua Science as a new customer solely based on price. The tank came with a 7 year warranty from the manufacturer. Roughly 6 years later the tank got a leak in the bladder and needed to be replaced. I e-mailed them and got a response within an hour stating they would be more than happy to assist. A new tank was sent out immediately, (I understandably had to pay for shipping) and arrived at my door within a week. However, the shipping company had damaged the tank during its travels which left me back at square one. I sent aqua science an e-mail that day and again within hours had a response that another tank would be sent out free of charge to replace the damaged one. They even went as far as to wrap this one in extra layers to protect it and ensure it arrived undamaged. I'm 37 years old, rarely can I remember, (especially as of late) a company so eager and willing to do right by their customer. I was never in the dark waiting days for a response. They never gave me the run around, nor tried to push the responsibility onto the manufacturer. I had answers and solutions almost immediately every time I contacted them. Customer service like that is a rarity today and I will be a loyal customer in the future solely because of how well I was treated and taken care of. I usually don't even bother to write reviews even when asked, but in this case I asked them where to go to do so because it was so deserving.