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Aqua Science

Overview

Aqua Science has a rating of 4.3 stars from 1,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
283
quality
967
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2,330 reviews
How would you rate Aqua Science?
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New York
2 reviews
0 helpful votes
Follow Nicholas D.
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My pressure tank kept losing pressure, causing my pressure switch to get stuck in the off position and arcing too much. The air bladder had no pressure and attaching my compressor caused water to start blowing out of my lines, clearly indicating that the bladder had a leak. I ordered the kit and received it in two days. The kit had everything I needed and the parts fit well. I agree with other commenters that the instructions could be clearer. It is fairly logical to work through a replacement job. I also replace the pressure switch and everything is working well ( no pun intended!).

Date of experience: August 28, 2023
Cory M. Aqua Science Rep
over a year old

Dear Nicholas,

Glad you bladder kit came quick and safely. As for the puns, we have to drill down deep to appreciate the quality of the puns so please keep piping them out when you can!

Sincerely,
Aqua Science Family

Georgia
1 review
0 helpful votes
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Happy Experience.
September 2, 2024

Easy purchase at a great price. Spoke with Jim Tutko on the phone when I needed help with my account and he was very pleasant and extremely helpful. I had my order completed quickly.

Date of experience: August 23, 2024
New Hampshire
1 review
0 helpful votes
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Awesome every time!
August 19, 2022

I've purchased several complete deep well pump replacement systems in during the past 12-months.

Here's what I have experienced with this group…
• Quick response time
• VERY knowledgeable and friendly phone tech. Support personnel
• Competitive pricing
• Large inventory
• Easy to understand and apply pump sizing to conditions

I award them "Best in Show"!

Date of experience: August 19, 2022
New York
1 review
0 helpful votes
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Thanks
September 10, 2024

Easy finding stuff on the web site and delivery was on time

Date of experience: August 31, 2024
Virginia
1 review
0 helpful votes
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Flotrol Valve
September 11, 2024

Product appears to be well made, as described. Shipped quickly

Date of experience: September 1, 2024
Georgia
1 review
0 helpful votes
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Stainless Steel Tank Tee
November 28, 2023

I am glad you offer free shipping on a few items. I wish it were more items. I tried to add several different items, but the shipping was more than the items. Do you ever offer to ship priority mail with USPS as I believe they have fixed rates for different size boxes; usually far less than FedX or UPS.

Date of experience: November 28, 2023
Pennsylvania
1 review
0 helpful votes
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Pressure tank pandemic
March 5, 2022

My experience was good I couldn't find this product anywhere so I told them to put me on a waiting list. They called me back when they got the tank so I ordered it and they sent it out. Unfortunately when I got the tank it was damaged so I called them up and sent pictures. They sent me a replacement right away and the woman I talked to was very nice.

Date of experience: March 5, 2022
California
1 review
0 helpful votes
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President
December 6, 2024

Great dealing with a knowledgeable person at Aqua. Ship time was quick and part appears to be exactly
What I needed. Give Jim my thanks! Dave Spann

Date of experience: November 26, 2024
Texas
1 review
0 helpful votes
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Goulds V270 HydroPro PSI Tanks
August 15, 2024

Easy buying process, over the phone by cc, and fast shipping. Overall, a good experience. Thank you.

Date of experience: August 5, 2024
Colorado
1 review
0 helpful votes
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Couldn't be better
August 15, 2024

Jim was very helpful relating to which unit I should purchase. He has a great personality and answered all of my questions.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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Wrong pump sent
August 15, 2024

Overall I was very satisfied except with being sent the wrong pump...it made a tolerable couple days without water much worse

Date of experience: August 5, 2024
Idaho
2 reviews
0 helpful votes
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Excellent customer service, and after speaking to Tim on a technical flowing well installation he was very knowledgeable on the questions we had. Thx much!

Date of experience: August 6, 2024
Florida
1 review
0 helpful votes
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Good products
September 9, 2024

Order fast and good customer service, we order and just took 3 or 4 days to receive it.

Date of experience: August 30, 2024
Virginia
1 review
0 helpful votes
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Product is as described
March 5, 2023

My items arrived on time and were as described. I had a technical question about the product so I emailed Aqua Science and was surprised I had a reply within a half an hour. I have not completed my project but I verified all parts were there and I would recommend Aqua Science to anyone needing watrer system products.

Date of experience: March 5, 2023
Minnesota
1 review
0 helpful votes
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Great company to do business with.
November 7, 2024

My plumber recommended the water tank and I was able to order it myself to avoid retail markup.

Date of experience: October 28, 2024
North Carolina
1 review
0 helpful votes
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Bad first shopping experience
April 10, 2022

Cory in shipping delayed my shipping because he wasn't sure what to send me ( Really) the callback
Number I was provided was a text only number. Nobody told me that. My text weren't responded to either. I've been sitting here for almost a week W/O water. While my order just sits there.

Date of experience: March 11, 2022
Washington
1 review
0 helpful votes
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Good so far
August 31, 2024

So far so good! Ask me again in 3 months. After it has been working for awhile.

Date of experience: August 21, 2024
Texas
1 review
0 helpful votes
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Thank you so much
August 14, 2024

Appreciate the ease in which your company alleviated an issue with missing product, Thank you for speedy delivery and assistance!

Date of experience: August 4, 2024
California
1 review
0 helpful votes
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My 55lb booster pump arrived around 8:30pm on Tuesday March 5th. Delivery driver did not ring the doorbell so it could have been delivered an hour earlier, not sure. On schedule for installation on Thursday. This is my 5th Grundfos booster pump in 4 years, previous 4 Scala2 pumps failed with severe leaking within 12 months. I am relying on the 24 month factory warranty.

Date of experience: March 6, 2024
Tennessee
1 review
0 helpful votes
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Got here fast and was a quality product.
July 24, 2024

Hassle free easy to order I didn't have the tracking ability but didn't matter bc it got here so fast

Date of experience: July 14, 2024