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Aqua Science

Overview

Aqua Science has a rating of 4.3 stars from 1,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
283
quality
967
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2,330 reviews
How would you rate Aqua Science?
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Idaho
1 review
0 helpful votes
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Great Price, fast shipping!
June 24, 2022

Ordered an Aquavar 3aS20 to replace an (over pressuring / different brand) older unit. Super easy install and purchase process. AquaScience had the best price of anywhere on the web and local retailers.
Extremely satisfied.

Date of experience: June 24, 2022
Massachusetts
1 review
0 helpful votes
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Replacement filters
October 17, 2024

Very easy and received the filters promptly. I inside sales person knew exactly what I needed. All my information was on file so it was fast and easy v

Date of experience: October 7, 2024
Washington
1 review
0 helpful votes
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Iron Filter media
August 9, 2022

Customer service was very knowledgeable and set me up with the right product. I replaced it with Katalox Light about a week ago and my water guality and pressure have been great. Iron and sulfer taste went away immediately.

Date of experience: August 9, 2022
New Jersey
1 review
0 helpful votes
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Great!
June 3, 2022

I had a problem with my water softener so I called and asked for advice. What I got was the best service and best advice I think I've ever had! The service manager Jim not only fixed the part quick and cheaply but walked me through the reinstall of parts. I could not be happier with the results. I will add that everyone I spoke with at Aqua Science was fantastic.

Date of experience: June 3, 2022
Canada
1 review
0 helpful votes
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Eye4fraud :(
January 8, 2023

Aqua Science was great, but Eye4Fraud was useless and an impediment to purchasing. My order was taken, supposedly shipped then I was told Eye4Fraud flagged my order. I was told they should have called me to clarify any issues, they never did. I was given a # by Aqua Science to Eye4Fraud. They didn't answer the phone and didn't return phone calls. Finally a Aqua Science employee was able to get through and straighten things out. I was trying to pay with US visa card with next to a zero balance. Apparently they flagged the card because I used an Email address I rarely use. I don't think Eye4Fraud is doing you any favors and you probably pay a lot for it.

Aqua Science

Date of experience: December 9, 2022
New Jersey
1 review
0 helpful votes
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Level of knowledge
June 19, 2023

I called a couple of online distributors before finding you. I had what I thought were basic questions for someone in this industry to answer before making a decision on the correct product for my needs. It wasn't until I called your company that I was able to get my questions answered. Not only was your pricing very competitive, but having the ability to answer my questions sealed the deal for me. After ordering, the product arrived on time as promised and everything came in as order and properly prepped for installation. I will absolutely use you again in the future. Thank you for a job well done!

Date of experience: June 19, 2023
New York
1 review
0 helpful votes
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Quality products
September 28, 2022

Everything I have ordered from Aqua Science has been high quality. You have to pay slightly more than you do for the junk peddled on amazon or walmart but when you need quality you can count on Aqua Science.

Date of experience: September 28, 2022
Michigan
1 review
0 helpful votes
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Fantastic service
May 2, 2023

I needed a new pressure tank and called to discuss. Found out it was the same one I had at a great price. I ordered it on the phone and 2 days later I had it installed. I will always buy what I need from you. And the prices are great. Extreemly happy.

Date of experience: May 2, 2023
Texas
1 review
0 helpful votes
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Good price and fast shipping
November 13, 2022

Easy to find the products I need. Only issue was that the product changed names and I wasn't sure I was getting an original product. After a short internet search, I discovered Aqua Flo was bought by the new company.

Date of experience: November 13, 2022
Washington
1 review
0 helpful votes
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Good inventory overall
October 24, 2024

Very surprised I found exactly what was needed to complete replacement of a bladder tank. Many restrictions in one space. Delivery time took much longer than anticipated.

Date of experience: October 14, 2024
Virginia
1 review
0 helpful votes
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Fleck AIO Iron Filter and Water Softener
May 9, 2022

I needed a new water softener and AIO Iron Filter. I spoke to Jim and he was very helpful in selecting the right system for my home. The ordering was easy and the shipping was quick. I installed the equipment based on the supplied instructions and everything went exactly as planned. The total was about 2K less than a local install. All in all a great experience.

Date of experience: May 9, 2022
Illinois
1 review
0 helpful votes
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Easy and quick!
September 12, 2024

The ordering and delivery was very easy and quick!

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
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Happy so far!
August 14, 2023

I spoke with Jim at Aqua Science. He quickly mailed the test samples bottles to me. Once I mailed the samples back, I got an email with the results and then call Jim and he discussed my results I went with the katalox light iron filter. We have it installed at the house but haven't tested it out yet experience with aqua science.

Date of experience: August 14, 2023
New York
1 review
0 helpful votes
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Great Service
October 21, 2024

We are very satisfied with the total transaction. The man we talked with was extremely informative and helpful. We would gladly do business with them again.

Date of experience: October 11, 2024
Virginia
1 review
0 helpful votes
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Good shopping experience
June 20, 2023

I purchased a replacement air bladder for a Wellmate pressure tank. The online purchase was simple and effective. I was pleasantly surprised a short while later when I recited a text and email notification that my order was received and being processed. I think it was the next day I received more notifications that my order was on it's way, with tracking info! The package was delivered within a couple of days. I was very pleased with this transaction.

Date of experience: June 20, 2023
Virginia
1 review
0 helpful votes
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Submersible water tank
December 29, 2022

It took 2 days to reslove my situation with the company for the warranty. At that time it left me with no running water. The response time for returning my phone calls was poor. I wish the customer Service was better.

Date of experience: December 29, 2022
Ohio
1 review
0 helpful votes
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New well setup
June 5, 2022

After planning out a new well I knew I needed a new pressure tank with all the fixins. Everything I heard and saw pointed me right to the best source, Aqua Science. The purchase, the shipping, the parts, all spot on.

Date of experience: June 5, 2022
Connecticut
1 review
0 helpful votes
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Great service
June 13, 2024

With just a few brief descriptions of my issues, they were able to diagnos the problem, provide the replacement part number and a youtube link showing installation instructions.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Great experience at first
September 12, 2023

Serina was very helpful to me with all of her knowledge in her field. She was very patient & kind in taking lots of her time explaining the equipment & her business. Maybe I took too much of her valuable time because she stopped returning my calls.

Date of experience: September 12, 2023
Massachusetts
1 review
0 helpful votes
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Attentive customer support
April 27, 2022

The product did not work correctly at first. Customer service replied quickly and tried to resolve the issue. Unfortunately they weren't very knowledgeable about the electric circuit issue I was having. But I was able to get it to work correctly and hope it will continue to.

Date of experience: April 27, 2022