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A Place for MomReviews 2,085

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Arizona
1 review
0 helpful votes
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Setting appointments and giving us maps made this way easier best help ever thankyou

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
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I like that it isn't very big. The residents are friendly as is the staff…. I like that I can be as busy as I want or go to the library and read the newspaper or a book. Rooms are cleaned daily. Food is fair…

Date of experience: January 18, 2024
California
1 review
0 helpful votes
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Huntington Terrace is great
January 18, 2024

I moved in 2 weeks ago and just love this place. Great staff, amazing meals, 24/7 caregivers

Date of experience: January 18, 2024
Ohio
1 review
0 helpful votes
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The place we choose for my mom was recommended by my mother in law. A place for mom set up two other appointments, one with Vitalia, which was nice, but not for our mom, and the other place never called. We friend to call them and no one answered, big red flag.
My mother will be moving in to Brookdale where my mother in law is.

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
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Every encounter was professional,kind and understanding. We found the perfect place for my brother with the help and compassion from all I spoke with and met with. No pressure and always there to answer questions. Thank you to all and so grateful for helping me find a wonderful place.

Date of experience: January 18, 2024
Idaho
1 review
0 helpful votes
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What about Bob?
January 18, 2024

After the third eviction in less than 12 months I definitely needed the help of A Place for Mom. In my case Dad. Our culture doesn't prepare us middle agers for the quagmire of care that follows older seniors and the issues and problems inherent to aging. I became blizzarded with sales pitches from facilities and communities whose names belied their actual situations, and my APFM consultant was a breath of fresh air. I learned I could speak freely and candidly with her about my frustrations, concerns and suspicions in sorting the many choices, or lack of, available. She was always in touch, every day if necessary, and very persistent in checking back with me, following up on contacts, and discerning of my dad's needs. She initiated leads and in the end, I made a connection that finally fit what he needed. And this was during the Christmas/New Years Holiday gauntlet. Many thanks! It's such a relief for me that we found a living situation that my dad felt comfortable in.

Date of experience: January 18, 2024
Texas
1 review
0 helpful votes
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Helping Hands
January 18, 2024

We had a hard time finding help and not sure how we got connected with a place for mom, but just out of the blue we got what was needed and with no strings attached. Never had a problem and they listened to our needs and more. Sometimes we just need someone to talk and they get a 5 star from me

Date of experience: January 18, 2024
Oklahoma
2 reviews
0 helpful votes
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Wonderful Support and Advice
January 18, 2024

They tried very hard to help me find help and support for my 90-year old dad. We did settle for a two-week respite stay at a beautiful, assisted living facility. The accomplishment was proving to dad that assisted living is the total opposite of nursing home (apples and oranges!). Alas, we just couldn't come up with the finances to be a permanent resident. But they tried very hard to help me find something! I didn't feel quite so alone. All efforts were greatly appreciated.

Date of experience: January 18, 2024
California
1 review
0 helpful votes
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We were assisted by Holly over a period of several weeks. Holly supplied us with lists of places to consider that were thoughtfully created to meet our needs. She made time to connect with us via phone, email, and messages. We appreciated Holly's dedication and work ethic as she navigated us through the process of finding a suitable facility.

Date of experience: January 18, 2024
Maryland
1 review
0 helpful votes
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Efficient and knowledgeable staff!
January 18, 2024

Staff asked questions to determine exactly what I needed and what would be a "good fit" for me. They completed the entire process from arranging tours to follow-up in excellent time.

Date of experience: January 18, 2024
Texas
1 review
0 helpful votes
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My experience was very enjoyable and pleasant beginning to the end I received great information about the different independent living places and my tour was great and very informative

Date of experience: January 18, 2024
Oregon
2 reviews
0 helpful votes
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Outstanding customer service!
January 18, 2024

From beginning to end and all staffing levels great customer service.

Date of experience: January 18, 2024
California
1 review
0 helpful votes
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Great help with a difficult decision.
January 18, 2024

As soon as I checked in with A Place For Mom I felt so much support and ready to make good decisions for my family. Joe Dempsey was helpful setting up interviews and checked in with me on a regular basis. It was a light in the forest of assisted living options. Thank you. My Mom and Dad and my siblings are pleased with Brookdale on Skeet Club Rd in High Point NC.

Date of experience: January 18, 2024
California
5 reviews
0 helpful votes
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Absolutely Recommend
January 18, 2024

I found A Place for Mom to be highly respectful and helpful. My Rep was extremely personable, and showed she cared about the details I provided in finding the place most suitable for my Mom. I couldn't have been more pleased with this organization.

Date of experience: January 18, 2024
Florida
1 review
1 helpful vote
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Very warm and friendly
January 18, 2024

I had dealings with Amanda and I just can't say enough about her. She is a very kind person that looks out for your best interest. She guided me throughout the process of finding a suitable place for my parents. I would've never known what to look for in my search without her I would've been very lost, and I believe that everything worked out perfectly with her help.

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
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While living 2000 miles away from my aunt, I wanted to make sure I researched many independent living facilities that could fulfill her needs before making the trip. My advisor (Mike) was very helpful in lining up numerous options and helping me to narrow the choices. My aunt is very happy with where she is living now.

Date of experience: January 18, 2024
Washington
1 review
0 helpful votes
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Extremely helpful in stressful times!
January 18, 2024

I have used A Place for Mom on several occasions, and this service saved my sanity. When I had to suddenly place my Mom in a memory care, I did not know where to begin. A Place For Mom gave me options in my area, with reviews and price ranges. Since Medicare does not cover assisted-living facilities, and Medicaid starts only when your loved one runs out of money, the prices, like it or not, have to be a consideration. A Place For Mom gives you options, and their support stays with you throughout the process. When you have to deal with the sad reality of dementia, get all of the support you can, and start with A Place for Mom.

Date of experience: January 18, 2024
California
1 review
0 helpful votes
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A place for Dad
January 18, 2024

I contacted place for mom for recommendations for assisted living…they provided me with several options in my area…and I found one that was ideal for my dad.

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
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A Place for Uncle $#*!
January 18, 2024

I first looked up their website. Called for to check it out. Within 5 minutes I received a second call from a local representative. She was very helpful in listening to my needs. Shortly after the phone call I received an email with a list of 6-8 Assisted Living agencies. I set up a tour for the next day with one. I received a phone call from another assisted living agency (because I had shared my Info with my first call), set up a tour with him the next day. I re-visited this agency with my uncle. This was the Assisted living agency we chose. This service was free and very helpful! Thank you!

Date of experience: January 18, 2024
Texas
1 review
0 helpful votes
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Review of a Place for Amin Services
January 18, 2024

My family member who was widowed and had no children was recently diagnosed with dementia. We live about 9 hours away but were the closest family member in both distance and relationship, so we needed to find suitable assistance for his care.
I co rates a Place for Mom and spoke with a dept who was very patient and answered several of my questions while offering a variety of alternatives.
I was extremely pleased with the services and was able to find the services that fit best for our family member.

Date of experience: January 18, 2024