business logo of A Place for Mom

A Place for MomReviews 2,085

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey star
grey star
grey star
grey star
grey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
New York
1 review
0 helpful votes
Follow Laurette W.
Unfollow Laurette W.
Send Message
Share Review
Report Review

Moving to assisted living
January 18, 2024

Not knowing where to begin a place for mom was extremely helpful. I received names of places that I did not know existed. It gave me choices and comparisons I wouldn't have otherwise had. Would definitely recommend!

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
Follow Otis O.
Unfollow Otis O.
Send Message
Share Review
Report Review

Literally a place for Mom
January 18, 2024

Jason was able to walk me through the process, saving me lots of call and steps. Mom eventually chose to stay at the rehab/long term facility but truly A place for Mom made us feel more confident about the choice.

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Send Message
Share Review
Report Review

Great Service from Tamara Mainhart
January 18, 2024

Tamara was extremely helpful and provided outstanding service and guidance

Date of experience: January 18, 2024
Customer Care A. — A Place for Mom Rep
over a year old

Thank you for the opportunity to help you find the right senior care for your loved one.

California
1 review
0 helpful votes
Follow Patricia K.
Unfollow Patricia K.
Send Message
Share Review
Report Review

A Great Service
January 18, 2024

This is the 2nd time. I have reached out to A Place for Mom.
My Mom is presently living at a facility that they found for her almost 4 years ago and she loves it there. Now I contacted them because of change in my mother's income and a possible future move.
A Place for Mom is a very helpful service and very willing to search for specific places in the areas requested. They will schedule tours, answer all questions you might have and also connect you to other sources of information.
I always mention A Place for Mom to friends and family and now leaving a review

Date of experience: January 18, 2024
Customer Care A. — A Place for Mom Rep
over a year old

We appreciate your referrals, thank you so much. We want to help as many families as possible get the support and resources they need to find the right senior care for their loved ones.

Utah
1 review
0 helpful votes
Follow Stephanie X.
Unfollow Stephanie X.
Send Message
Share Review
Report Review

A great resource
January 18, 2024

Christy N was a wonderful representative for APFM. She listened, provided resources as needed, and was never pushy or forced things on me as I started a search for assisted care for both of my parents. She asked questions and provided some facilities that met the criteria I provided. I would get occasional emails with articles that had valuable information. Christy would check in with me from time to time and I appreciated that. Transitioning my parents to assisted care and assuring this was the right decision took us over four months as a family. It is a big change and APFM was invaluable with resources and suggestions of places that may meet my parents needs.

Date of experience: January 18, 2024
Virginia
1 review
0 helpful votes
Follow Meredith H.
Unfollow Meredith H.
Send Message
Share Review
Report Review

This service is a God send!
January 18, 2024

We have used A Place for Mom to help us twice with our aging parents. Both times have been an absolutely wonderful experience and helped us greatly in an overwhelming time.

Date of experience: January 18, 2024
New York
1 review
1 helpful vote
Follow Cam O.
Unfollow Cam O.
Send Message
Share Review
Report Review

Knowledgeable and helpful
January 18, 2024

I contacted A Place for Mom to get help finding a local memory care facility. Laura Berg was my consultant, and she was a wonder.
She was sympathetic and even remembered all the details about my situation. She walked me through the process and recommended many facilities for me to visit and evaluate. She rated them and was spot on with her assessments.
I would have been overwhelmed if I didn't have Laura as a resource.

Date of experience: January 18, 2024
California
1 review
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Send Message
Share Review
Report Review

Freedom
January 18, 2024

Everything was great the places that I looked at were all nice and clean they sent me to places that I would have an interest in living at they didn't waste my time it was difficult to decide because every place that they sent me were so nice and all had good qualities but I chose Sunrise of Gilbert because they had everything I wanted and needed.

Date of experience: January 18, 2024
Washington
1 review
0 helpful votes
Follow Scott M.
Unfollow Scott M.
Send Message
Share Review
Report Review

Well managed
January 18, 2024

Only complaint was it would have been great to coordinate one caregiver on a daily basis.
Some where better than others, I know staffing was tough at the time.

Date of experience: January 18, 2024
Texas
1 review
0 helpful votes
Follow Eugene G.
Unfollow Eugene G.
Send Message
Share Review
Report Review

Terrific assistance
January 18, 2024

This was a great way to find wonderful assisted living for my aunt near me.

Date of experience: January 18, 2024
North Dakota
1 review
0 helpful votes
Follow Glenn S.
Unfollow Glenn S.
Send Message
Share Review
Report Review

Easy to Work With
January 18, 2024

A Place for Mom helped me and my family find in home caregivers for my father during the last 3 months of his life. They connected me with several agencies that could offer the high level of hands-on care that he needed. I was able to interview 5 different agencies before choosing the provider that worked with my Dad. A Place for Mom and the agency they helped us found allowed us to keep my father at home during the end of his life, surrounded by his children, familiar voices, and high-quality care givers.

Date of experience: January 18, 2024
Ohio
1 review
0 helpful votes
Follow Loretta Y.
Unfollow Loretta Y.
Send Message
Share Review
Report Review

After filling out the online questionnaire, I was contacted within minutes of completing it. I was introduced to Kelly Connors Senior Advisor. Kelly provided the information and direction I needed during a very stressful time. Additionally, she provided community resources for assisted living, helped answer my many questions about applying for senior living communities, caregiver support resources, Medicaid application process and much more. She followed up frequently, always providing information and very much needed support as I made decisions for my mom's transition into assisted living. I can't thank Kelly enough!

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
Follow Zakeya T.
Unfollow Zakeya T.
Send Message
Share Review
Report Review

A Place For Not-Mom
January 18, 2024

APFM was great with assisting me with finding the right place for a relative. It wasn't easy because this relative is in another state and has no family to rely on. APFM was diligent in helping find the right place for my relative. She is doing great now.
Thanks!

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
Follow Joy W.
Unfollow Joy W.
Send Message
Share Review
Report Review

Grateful Senior
January 18, 2024

APFM was extremely helpful in giving me options on senior retirement facilities. All of the communities were very nice & very pleasant.

Date of experience: January 18, 2024
Ohio
1 review
0 helpful votes
Follow Michelle C.
Unfollow Michelle C.
Send Message
Share Review
Report Review

So very helpful!
January 18, 2024

My senior living advisor was amazing and helped me find places that were excellent places and was also a great resource for information and constantly in touch throughout the entire process. We used this service for both my mother in law and mom and I'm so thankful to have the support on this journey.

Date of experience: January 18, 2024
California
1 review
0 helpful votes
Follow Carol Y.
Unfollow Carol Y.
Send Message
Share Review
Report Review

They helped arrange all assisted living facilities that were requested.

Date of experience: January 18, 2024
California
1 review
0 helpful votes
Follow Sharon W.
Unfollow Sharon W.
Send Message
Share Review
Report Review

Personalized assistance
January 18, 2024

At the beginning of the search, our advisor listened to exactly what we needed and gave us placement options based on those needs. Chris, listen to everything that we needed and followed us through the entire process until we got our family. Member moved and settled. It was a great experience with Zero concern with the advice given to our family.

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
Follow Tiffany H.
Unfollow Tiffany H.
Send Message
Share Review
Report Review

Daughter's friend
January 24, 2024

As a RN of 30 years finding a facility close by and appropriate accommodations was very high in my list! A place for Mom assisted me to find facilities within a 15 radius to my home that meet our needs for my mother in a very expedient manner. Try not only helped locate the fact arranged tours within days and my mom was able to be place by the end of the week which alleviated my fears of not being able to provide 24 hour care to my mother in a safe manner. No place is home but my mom has settled into her new place and actually recovering better than she did at home. Thanks to Ms Karen for her quick response to my email and helping me and my sisters secure a room within 1 mile of my home and I get to see my mom everyday and even have supper with her some nights.

Date of experience: January 18, 2024
Michigan
1 review
0 helpful votes
Follow CHRISTEAN R.
Unfollow CHRISTEAN R.
Send Message
Share Review
Report Review

KIND SPIRITED
January 18, 2024

Laura is such a.kind person. She has moms best interest at heart ALL the time. This profession is PERFECT for her! I welcome her to call or visit mom anytime! She like family. You have a jewel. Please treat her like one! Thank you Laura!

Date of experience: January 18, 2024
Virginia
1 review
0 helpful votes
Follow Judy I.
Unfollow Judy I.
Send Message
Share Review
Report Review

Peace of Mind
January 18, 2024

As soon as we called A Place For Mom they went in to action finding our family the best places. They started off with five to check out and even set up appointments with each facility. The agent was in contact frequently calling to check on us and to answer any of our concerns. Our family was so thankful for all their love and tremendous support.

Date of experience: January 18, 2024