From the business
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
A Place for Mom Reviews Summary
A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.
This summary is generated by AI, based on text from customer reviews
We had no idea as to where to start looking for a suitable home to place our mother where she could get the care she needed and still be independent. We called A Place For Mom and they set it all up for us from booking appointments to tour places and giving us all the information we needed to make an informed choice.
We were looking for a specific place for my mom to stay for three months to get her out of the cold. A Place for Mom broke it down for us and we were able to connect and find the best option for her.
I was very pleased at a difficult time. My sister was forced to move from her independent living senior apartment when the property was sold. I needed her residence close to mine and ended up moving her to "A Place for Mom"'s first recommendation. They could not have been more helpful.
Aside from knowing next to nothing about how to even begin to look for the appropriate assisted living for my mother, we live out of state from her and have no knowledge of even what was available. A Place for Mom organized all the info from finances to what her unique needs and preferences are. They connected us to Assisted Living places close to her that met her criteria. We did virtual tours and spoke to the managers of 3-4 places. In the end we felt satisfied enough to make a choice, which has proven to be the right one for her.
From the initial call we new we were in good hands, the expertise and overall experience was super!
Had great support with Diane Ambroziak. She returned my calls at a reasonable time and researched places that could help me with my mom's care. However, I received a text message from someone from your company wanting information about how CarePro was working out. I just deleted that text today so I can't give you specifics. I told her they were a nightmare and I suggest you not recommend them for Home Care again. I reported them to Adult Protective Services also but have not heard back from them. The lady that text me and asked me about them told me she was sorry for my experience and I never heard another word about it.
The assistance, timely solution, listening and compassion I received during this difficult transition with my Dad was phenomenal. I felt like I immediately had a partnership with Christina to help me find solutions and much needed resources to care for my family. The help was timely, considerate and kind.
Donna with A Place for Mom was awesome. She explained things, gave me so much information and tools, answered all my questions, gave me suggestions, and sent me information on some places to look at for my mom. I could not have done this search without her and greatly appreciate her help, and A Place for Mom. Wonderful company and very kind caring people!
A Place for Mom was very helpful in finding an Assisted Living place for Dad. I was very quickly (within minutes) contacted by very friendly & helpful representatives of A Place for Mom. The local agent was a good listener and had good understanding of the local facilities. She quickly provided recommendations for 5 local facilities and was helpful in quickly setting up tours. She was available to answer additional questions while I was evaluating possibilities. A Place for Mom definitely made the process of finding a place easier & less stressful.
Our experience was nothing but satisfaction in our search for a facility for our mom!
Steve, from A Place for Mom was awesome to work with. He listened to what I wanted for my mom. He then provided a list of three Assisted Living facilities for us to take tours on. He even set up the tour times for us. We liked all three, however, there was a smaller facility that he had spoken about, but we hadn't toured it yet. So, after talking to Steve, he set up a tour for us and after going there, we knew it would be the best Assisted Living Facility for my mom. It is small (only 40 units), so the dining room isn't really big, and it looks more like a home type setting. The facility was very clean, and the staff was great to work with as well. Steve has follow-ed up with me since my mom has moved in there to ensure whether it was a good fit for her or not.
Wonderful experience. Navigator was so helpful, kind and understanding
The lady that helped me was soooo helpful. Hospital's sometimes do not even give you a warning when they will release your loved one, and that becomes a precarious situation when that person cannot take care of themselves. To this day I ask myself: What if my mom would have been all by herself? Good luck we are done goodbye? The case manager at the hospital gave me a number and what a godsend. Multiple locations for ALF's were given with contact persons.48 hrs later all was set, and we had a solution to a situation that seemed dire. Thank you again.
I did a google search in a panic when my father started having more frequent falls. I rec'd a call from a rep immediately, and after answering a few basic questions I was put in contact with Deb Calvano. Deb was wonderful and patient with me, explaining care and arranged tours for Assisted Living Facilities near my parents home for the same day! She also was a good resource as to what questions to ask and what to look for while on tours. It was so easy.
Deb continued to keep in touch via phone/email and text to check in for any needs. I would highly recommend for anyone unsure of next steps with aging family/ friends. Additional information continues to be sent via email with general information regarding the aging process and how to determine when more care is needed depending on your situation. I have filed these away for future reference when and if I would need to refer back to them. Thank you so much to this organization for helping during a very stressful time in my life.
Spoke with Sam minutes after submitting my request and he was able to connect me first with Assisted Living options, then in-home healthcare options. This saved me time, money, and energy from having to do all the research myself.
The arrangements were made in good time. The local provider (All Ways Caring Home Care) was very helpful with deciding what we needed and found us a worker who is efficient and reliable.
Very helpful narrowing down facilities/communities that fit criteria for your loved one.
A huge help in finding the right place that fit our needs!
I was kept in contact. She gave me different places to look at and other info I'd need about the area.
Shed always respond when I would call her or text.
They were able to find a place for my 92 year old mom that was 3 years old, very clean, very modern, assisted living with a semi private apartment.
I wish to thank them for their support in this difficult time as my mom could no longer live by herself, then lived with me for a year, but finally required 24x7 assisted living that I could no longer provide for her.
Many thanks to the staff at "A Place for Mom"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members