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A Place for MomReviews 2,069

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Arizona
1 review
0 helpful votes
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I had been recently tasked with the job of finding my brother a place to live in Arizona. Moving him from Illinois to AZ and finding a place that was affordable was very stressful for me. Wendy Souza was an amazing help to me. Most importantly was that she listened to me, and I really felt like she cared for my individual situation. She sent me several places to visit, made the appointments for me and eventually I found the right place for my brother.

Date of experience: April 1, 2024
Virginia
1 review
0 helpful votes
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A second PERFECT experience!
April 11, 2024

This could have been such a stressful time- but instead with a simple conversation we got the recommendations we needed. Out of 3 options the first was a perfect match! I also loved the follow up! This our second time needed to use a Place for Mom- both experiences were PERFECT! Thank you for having such an amazing service available!

Date of experience: April 1, 2024
Kentucky
1 review
0 helpful votes
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Mom's next chapter
April 11, 2024

My now 91 years young Mother was hit with some serious medical issues about 18 months ago. She was bedridden for 3 months, which caused serious muscle degeneration. She has been living in my brother's home, but needed her independence, so I contacted A Place for Mom.

Date of experience: April 1, 2024
Virginia
1 review
0 helpful votes
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This made my search so much easier
April 10, 2024

When my mom suddenly passed away I had to quickly find a place that her 93 year old companion could move to. I called A Place for Mom and they asked a few questions and immediately they set up 3 places for us to tour. It was so easy and they were with me every step of the way. It would have taken me so much time to call all the nursing facilities in my city. We chose a wonderful place and he loves it there. A Place for Mom took my stress away.

Date of experience: March 31, 2024
New York
1 review
0 helpful votes
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Hectic due to our time deadline. With the referrals that cut out alot of research required by me it was fantastic.

Date of experience: March 31, 2024
South Carolina
1 review
0 helpful votes
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I can't praise APFM enough. Not only Michelle Lorusso but her team that rounded up a list of facilities within our budget and radius provided excellent service, and a priceless amount of understanding about intra-family difficulties. Doing the right thing for someone should not be so painful, but APFM seems to have seen it all many times before. No good deed goes unscathed in this world, but let these people make it easier, because they will.

Date of experience: March 31, 2024
Georgia
1 review
0 helpful votes
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Awesome!
April 9, 2024

I began looking for a memory care facility for my mom. A place for mom helped so much. Melanie called to check on us even when we had to postpone moving mom.

Date of experience: March 30, 2024
Florida
1 review
0 helpful votes
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We never considered that we could live in an independent living facility because our nest egg had disappeared with the depression of 2008 when we first retired. But realizing that our house has appreciated in value since we bought it in 2017 changed our mind to the possibility.

Date of experience: March 30, 2024
California
1 review
0 helpful votes
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Supportive
April 9, 2024

It's nice to have a knowledgeable person help you through a difficult time. It wasn't, as stressful

Date of experience: March 30, 2024
Texas
1 review
0 helpful votes
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I was pleasantly surprised at the ease and helpfulness of Place for Mom. I was overwhelmed and not even sure of how to find a respite care facility for my mother. With the help of Q I was put in touch with several facilities of which I toured. I was able to narrow down my options and visit the places that were applicable to our family situation.

Date of experience: March 30, 2024
Arizona
1 review
0 helpful votes
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Marvelous
April 9, 2024

Sonia was knowledgeable, efficient, and stayed on top of all aspects of each situation. Called on a regular basis.

Date of experience: March 30, 2024
Illinois
1 review
0 helpful votes
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A Blessing!
April 8, 2024

I was totally unprepared when my mom was diagnosed with Alzhemeir's dementia. I was afraid, overwhelmed, just plain lost. Remembered this site from a commercial. My contact specialist was absolutely wonderful. Answered my many questions, then sent me several places that specialized in memory care. He has followed up with so many pieces of information that have helped me tremendously. I'm still quite raw after choosing a site for mom but feel confident I've made a good choice. No place is perfect for one's mom of course but I have peace of mind. A Place for Mom came through when I was in desperate need for guidance.

Date of experience: March 29, 2024
Georgia
1 review
0 helpful votes
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After living in the same home for over 50 years, the thought of moving to a new place was quite daunting for Mom. However, after my Dad passing a few years ago, we had reached a point she could no longer live alone. Our contacts at A Place for Mom were knowledgeable, asked lots of questions and made a number of excellent recommendations. It took longer than expected, but this was due more to Mom reaching the point she agreed the move was necessary. Thank you!

Date of experience: March 29, 2024
Pennsylvania
1 review
0 helpful votes
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Easy and Fast
April 8, 2024

Eric gave Great service with compassion and eye for details. Listened to my story and know what was needed.

Date of experience: March 29, 2024
Illinois
1 review
0 helpful votes
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This is the second time I used A Place for Mom. I I experienced a great deal of compassion and understanding from everyone I talked to at a place for Mom. It was very helpful to gain an understanding of the different types of placements. A place for Mom made this experience much easier and I would recommend them to anyone who needs to find a place for their loved one.

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
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Excellent
April 8, 2024

I moved in to a recommended new home in short order.

Date of experience: March 29, 2024
Nebraska
1 review
0 helpful votes
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My 94 year old mother is prone to outbursts of mean behavior. After just three days, she was told to leave an assisted living facility that had been recommended to her by her friend. Suddenly needing an alternative, and not knowing where to turn, I called A Place for Mom. Immediately, Dawn Walker put me at ease. She was SO helpful and knowledgeable about the options available. She contacted places on our behalf and made calls to follow up on the progress. Mom is now settled into a skilled nursing facility where the folks are trained to handle her outbursts. And she is VERY happy!

Date of experience: March 28, 2024
Texas
1 review
0 helpful votes
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Ahhhmazing Service!
April 6, 2024

I'm so thankful to APFM for their assistance in locating my current residence. They simply ask your budget, what your needs and wants are and then provide you the best matches. Made the experience so easy and I cannot sing their praise high enough. I highly recommend.

Date of experience: March 27, 2024
Tennessee
1 review
0 helpful votes
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I called them and let them know what was going on and what we needed and they had places for us to visit so fast. Really appreciate them so much and would recommend them to anyone else having to find a place that is right for a parent.

Date of experience: March 26, 2024

Very helpful in helping us find a place for our Dad.
February 1, 2024
Previous review

Carrie and her team Wonderful 😊 Don't think we could have done everything they did to get places schedule for us to check out. We would recommend them to anyone needing the same help.

Date of experience: February 1, 2024
Michigan
1 review
0 helpful votes
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So kind, so helpful!
April 5, 2024

Jennifer was so helpful through all the ups and downs that we went through to find my mother the correct place. I appreciate her kindness, her follow through, and not giving up on me as we worked through family issues. I would recommend her and a place for mom.

Date of experience: March 26, 2024