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A Place for MomReviews 2,055

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Michigan
1 review
0 helpful votes
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Very very helpful during a stressful time.
June 24, 2024

A Place for Mom was so helpful finding assisted living for my 98 year old mother who broke her hip.
Mom needs someone around the clock for every day living, and they were so helpful and
Had excellent communication with all parties involved.

Date of experience: June 14, 2024
Missouri
1 review
0 helpful votes
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What an amazing resource!
June 24, 2024

At first I was a little reluctant, but then I took a chance and was so thankful for the assistance with finding the right independent living property for my mom. They helped with determining the need for independent living vs assisted living and gave lots of information on those properties in our area.
The only reason for 4 stars instead of 5 was the persistence of the first liaison we worked with. Even though I would let her know that mom was not wanting to move yet and she was in and out of the hospital throughout the experience, the liaison would continuously call to "check on us" and always at just the wrong time. Then, for whatever reason, our account was transferred to another consultant and she was very respectful of my "I'll let you know when we need further assistance" request, letting me reach out to her as needed. Our journey took over a year to get mom moved and we wound up at the first property I visited.

Date of experience: June 14, 2024
Michigan
1 review
0 helpful votes
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Caring and Supportive
June 21, 2024

In a time of stress they stepped up and gave us direction and guidance. It was so so helpful

Date of experience: June 11, 2024
Virginia
1 review
0 helpful votes
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APFM is not just for Mom's. It's an exceptional resource for anyone looking for specialized care for a loved one. One phone call promptly resulted in 6 recommendations and appointments within a week at quality nearby facilities for my brother. I have only compliments for this service.

Date of experience: June 11, 2024
New York
2 reviews
0 helpful votes
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A Gift!
June 19, 2024

Our experience with A Place for Mom was a gift- We were supported and helped every step of the way!
Karen Marlatt is a superstar to us- she cared as if she was part of our family and we are so very grateful! I would recommend A Place for Mom to everyone!

Date of experience: June 9, 2024
California
1 review
0 helpful votes
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Nice service.
June 19, 2024

Pretty helpful. My agent was slow getting back. I received a couple referrals but ended up finding one in my own.

Date of experience: June 9, 2024
Missouri
1 review
0 helpful votes
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Very helpful!
June 19, 2024

My brother and I had no idea how to start the search for an assisted living facility for our mom. After speaking to an advisor and answering a few questions, I received a list of options and a number of links with helpful information regarding the search and transition process for my mom. The first facility turned out to be a great option for my mom and she signed a contract. A Place for Mom was instrumental in making this difficult decision easier.

Date of experience: June 9, 2024
Florida
1 review
0 helpful votes
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Uncle's new home
June 19, 2024

Krista helped demystify Assisted Living to help me understand the options available. We live in Tuesday!

Date of experience: June 9, 2024
Arkansas
1 review
0 helpful votes
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Mom's New Place
June 18, 2024

Great! Very helpful and knowledgeable about the type of community we were looking for.

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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Good experience
June 18, 2024

Becky was just great she did a wonderful job with helping us find a great memory care facility for our dad.
She listened and understood

Date of experience: June 8, 2024
Indiana
1 review
0 helpful votes
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Great advice on finding assisted living
June 18, 2024

From the emails to the conversations, this was a great resource for finding an assisted living facility. They provided a list of several places near us.

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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Great Assistance Finding Senior Care
June 17, 2024

Tamara was very helpful guiding me on what was available for my Dad and setting up tours. She kept in touch during all phases of the process.

Date of experience: June 7, 2024
Pennsylvania
1 review
0 helpful votes
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They found me the perfect place
June 16, 2024

Love my 5 day new home. It is smaller than prior, so I walk, using walker, instead of using scotter!

Date of experience: June 6, 2024
Texas
2 reviews
0 helpful votes
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Thank you so much!
June 15, 2024

I couldn't have done this without your help. I was scared and overwhelmed and y'all eased my mind and helped me pick the right facility. I'm so grateful for everyone I spoke to.

Date of experience: June 5, 2024
Ohio
1 review
0 helpful votes
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Wonderful Experience for a Difficult Decision
June 15, 2024

Very helpful with answering all my questions and asking questions about my parents that helped the advisor make recommendations on places. My advisor then set up appointments for us to visit the recommended places. They were great with follow up calls and such a great asset for our family.

Date of experience: June 5, 2024
Illinois
1 review
0 helpful votes
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Quick placement
June 15, 2024

We desired to move our family member geographically (& traffic wise) closer to our home. APFM got us 3 interviews to visit within a few hrs. We chose the 2nd option. Great job.

Date of experience: June 5, 2024
Maryland
1 review
0 helpful votes
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Searching for a new home
June 15, 2024

I spoke with Jill and gave her an overview of what I was looking for --location costs size etc. She provided suggestions which reviewed. I visited some and rejected others. I finally settled on a facility in Kensington MD where I am now living

Date of experience: June 5, 2024
Illinois
1 review
0 helpful votes
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Overall good experience
June 15, 2024

My search for my loved one took over a year as I had specific requests, i.e. Location, room type, etc. I assumed the sales reps would push me to make a quick decision, but they were patient and offered excellent housing options to choose from. Would definitely recommend this service.

Date of experience: June 5, 2024
Michigan
1 review
0 helpful votes
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My mom had fallen while she was in assisted-living and was moved into rehab. At that point, we were told that she would need to go into skilled nursing which was an incredible jump in cost. I reached out to A Place for Mom and was advised that there's many different types of assisted living facilities and that they would connect me to places that were nearby. I can't tell you how thrilled I am at their attention, care, efficiency and precision. I will recommend them to anyone who asks or is looking for a place for their parents or loved one.

Date of experience: June 4, 2024
New Jersey
1 review
0 helpful votes
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New facilities to evaluate
June 14, 2024

Mira Vie in Brick was suggested by A place for Mom. We toured the facility and thought it would work. However, on the way home, we decided to go back to the Chelsea, as we visited once before. (A Place for Mom also suggested.) Chelsea was bought by Mira Vie! We toured this facility, loved it, and have since had my loved one move in. It was a good decision,

Date of experience: June 4, 2024