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A Place for MomReviews 2,030

4.5

About the Business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Wisconsin
1 review
0 helpful votes
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Helping us through a difficult time.
January 13, 2025

We reached out to A Place for Mom so we could find an assisted living place for dad. We wanted it located within a certain area that would be convenient for all of the kids. They gave us so many options and continued to follow up with us to see how they could help. We would recommend them for anyone struggling to find information for their loved ones.

Date of experience: January 3, 2025
Washington
1 review
0 helpful votes
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I am about to enter my Era of Joy
January 13, 2025

My agent, found me 3 places to visit on line. Two were very good, One was TOTALLY EXCELLENT. I have signed cup and delivered my new furniture. My new home is going to be Great

Date of experience: January 3, 2025
Florida
1 review
0 helpful votes
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Christine was very thorough and very understanding. Listened well and I felt she knew what we were looking for.

Date of experience: January 3, 2025
New York
1 review
0 helpful votes
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Detailed search
January 13, 2025

Representative showed interest for as much detail needed to find the right fit for our needs-- services, location, cost. Provided three locations for our review including site date, photos of the facility, etc. Engaged in multiple conversations--two to three per day.

Date of experience: January 3, 2025
Georgia
1 review
0 helpful votes
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Continued support in my search.
January 13, 2025

They actually help in contacting multiple locations that may or may not be of interest to the individual.

Date of experience: January 3, 2025
Washington
1 review
0 helpful votes
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I made the call. And I'm sooooo glad I did! I had a very short time frame in which to find a place and I was overwhelmed with other moving issues as well. Literally, within minutes of making the call, I started to receive contact from Assisted Living facilities; made my appointments and toured each of them. What a blessing to have a service such as A PLACE FOR MOM! I recommend them to everyone!

Date of experience: November 22, 2024
New York
2 reviews
1 helpful vote
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Can't get answers in a timely manner
January 13, 2025

A waste of time. You still have to do all the leg work. Unless you are totally uneducated, you can research all the information yourself. Better of doing it yourself so you don't have to rely on them.

Date of experience: January 3, 2025
Pennsylvania
2 reviews
0 helpful votes
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Got me the help I needed
January 12, 2025

I needed someone to help with day to day care of my husband. I couldn't do it myself and I didn't want to put him in a nursing home. A place for mom helped me find good and affordable help. Plus they follow up to make sure it's working for me. Thank you

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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Immediate considerate assistance was offered!
January 11, 2025

Parent had paranoia, hallucinations from hospital stay- Chondra? Was so prompt in responding to my
Very scary situation. She provided quality information and staffing and we felt safe and well cared for
Even during a holiday!

Date of experience: December 25, 2024
Louisiana
1 review
0 helpful votes
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We were given the names of centers in our area and even had appointments made by A Place for Mom with follow up calls from each center as well as APFM.
Very helpful in making a decision and finding the best place.

Date of experience: December 31, 2024
Illinois
1 review
0 helpful votes
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Made finding options simpler
January 9, 2025

Was great to get a list of places that were options. My advisor, Martin, was helpful and available when I had questions. Would recommend this free service to anyone.

Date of experience: December 30, 2024
Oregon
1 review
0 helpful votes
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Invaluable support.
January 8, 2025

I couldn't have figured out which assisted places to even start looking at without the help from A Place For Mom. Their help and knowledge was so helpful in our process. They were with us every step of the way! Because of them we were able to narrow it down to several places, which we went to interview and then eventually found a place for the folks to go see. They are now in their new assisted home and doing much better than previously.

Date of experience: December 6, 2024
Texas
1 review
0 helpful votes
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This resource saved my sanity!
January 8, 2025

After getting a disturbing diagnosis for my mom, I had to find care options that fitted her specific situation. I did not need for assistant living, but I needed something with an independent living feel that had the services I needed. Mary got in touch with me and heard all of the things I needed for my mom. She immediately looked up resources within my budget, and that was on a Friday by Monday. We had found my mom's new home that had everything she wanted and everything I wanted to ensure a great quality of life and the security that I wanted. And all within my budget, although there were plenty other options to choose from Mary gave me the order of which would probably best fit my need and her number one was my number one. She even helped me find additional resources covered by insurance This service provided saved me from a strenuous search and an uneducated search. I was able to make a decision with my sanity and my peace of mind intact.

Date of experience: December 29, 2024
Connecticut
1 review
0 helpful votes
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Good job
January 8, 2025

In only 2 weeks I got the place that I looked at and it was beautiful.

Date of experience: December 29, 2024
Washington
1 review
0 helpful votes
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Memory Facilities
January 7, 2025

Put me in contact with several facilities I did not know about. My wife is now resident in one of them

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Helpful under short timeframe
January 7, 2025

Assistant provided a list of nearby facilities with info and approximate prices. Helpful in narrowing the potential places to visit.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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While the agents at A Place for Mom seem wonderful, I wish nursing homes / Senior Living were more transparent about pricing. They should have basic costs on their website, explain rates of yearly increases and list potential additional care costs. During a 6 month search for a future place for my mother in law, basic rent went from $3500 to $4400 a month. Only one place was able to share additional care costs as up to another $3700 a month and that was just a verbal amount. I can only imagine all the additional costs that will rack up. What does one do for a parent with limited means? Once a parent is in assisted living, costs keep going up and then when she cant pay, she has to leave. That is crazy.

Date of experience: December 27, 2024
Washington
1 review
0 helpful votes
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Great help
January 6, 2025

I contacted the company on Sunday. Someone got back to me right away. By Monday I had several places scheduled to visit. Those places were very welcoming and had bearing price ranges. We found a place and was able to contract in about three weeks time definitely would recommend a place for mom. Outstanding service.

Date of experience: December 27, 2024
Washington
1 review
0 helpful votes
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Got a list of places to check out
January 5, 2025

Was helpful to get a list of possible places to visit. Scheduled visits and emailed times to me. Not much conversation nor followup. I called places or they called me after visit. Very fortunately I found the perfect place on the first day of visits. I was thankful for the list of identified places. The service was well worth it!

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Quick and Convenient
January 5, 2025

Our family worked with A Place for Mom to help with a discharge from the hospital to Memory Care in Virginia. The response was very quick and they assisted us with securing a new placement on very short notice.

Date of experience: December 20, 2024