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AnyTickets Reviews Summary
AnyTickets has a rating of 1.9 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyTickets most frequently mention face value, credit card and service fee. AnyTickets ranks 309th among Tickets sites.
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I have had Bonnie Raitt tickets that I purchased in March of 2020 The even has been cancelled 4 times and I am not able to get a refund from them. They do no answer their phones and when you leave a message they will not call you back This has been going on since 7/29/2020... Over a year. I guess that I am going to just have to kiss $350 good bye.
They didnt send us the tickets until we called the day of which was a hassle in itself, and then sent us tickets for a time that didnt exist for the show. Was convinced they were fake until we showed up and they worked miraculously. Dont waste your time.
Please Please Stay away from these guys. I paid $540 for two tickets for a Kevin hurt show, three weeks later I received my tickets. What they did, they bought $58 tickets from ticket master and sent them to me. Save your money and time and stay away from this website.
We are a resale ticket company, we do not hide that we sell our tickets above face value. It is stated on our website as well in the terms and conditions.
I purchased tickets for The Sound of Music in Portland, Oregon. Yes, the ticket prices were inflated and the service charge was very high (around $60 per ticket, I believe)... BUT I was fully aware of the price when I made the decision to purchase the tickets, and I purchased these tickets because AnyTickets had the best seats available for the price. There were no hidden charges. Customer Service was AMAZING. Jaime contacted me by email to confirm the method of delivery, and invited me to call her directly to make sure all my questions were answered. She was easy to reach and very kind and helpful. She confirmed that she had actually UPGRADED my tickets to better tickets (center aisle, and 7 rows closer than the already good tickets I had purchased). After reading some of the negative reviews on this site, I was a bit concerned that this was too good to be true, but everything worked out perfectly and I appreciate the excellent, personal service that I received from AnyTickets and Jaime specifically.
Never purchase from this site! The real tickets are $20 but they charge me $117 Im upset and want a refund I should file a lawsuit
Tickets were twice the amount we could have paid from the venue directly. Company represented themselves as the box-office. Venue was in Canada, they charged us in American dollars. Added more than 20% in service fees after the purchase was made. Offered ticket insurance and did not honor the ticket insurance. DO NOT USE THIS COMPANY - THEY WILL CONTINUE TO CHARGE YOUR CARD AND THE CREDIT CARD COMPANIES WILL NOT HELP YOU!
So they gave me a total(with over $190 in fees for three tickets) but than a few days later the tax's show up in a second charge! WOW... Tickets took quite awhile to get to me as well
Tony I just spoke to you, the Tax disclaimer is on the final page before you check out. You went through a Ticket Network website to purchase your tickets and they cannot add the Tax before check out because they are in CT and they sell tickets from Brokers all over the US. We are the seller of the tickets and since we are based in Texas we have to charge Tax when the order is received. Also your order was placed on 11/29 at 10:28am and the tickets were sent via flash on 11/29 at 11:44am, don't think that qualifies for "quite awhile." In the future you can contact us directly and you will know the exact total before the cc is charged.
I purchased tickets and received them. Was quite happy with the transaction... UNTIL I received multiple additional charges on my credit card from AnyTickets. I wish I would have read they fine print. They reserve the right to charge you for any extras they wish. The price you agree to is NOT the price you will end up paying. I opened a complaint with my credit card company but am out of luck. DO NOT USE AnyTickets. It is not worth it.
They don't send the correct tickets. They send tickets in very back when I picked tickets up from stage and rip you off with exhorbitant prices! Price gouge and charge huge service fee. Do not buy from them!
We purchased 4 tickets with sweet seats for the Van Halen Concert in Phoenix AZ for $900.00
They kept the $900.00 and gave us 8 lawn seats in A different state, different month, not even my name on the tickets. When I reached out repeatedly to AnyTickets No answers. Crickets. I still have not got a refund. It's going on two years now. HORRIBLE Experience! DO NOT PURCHASE.
Kristen, You did not buy your tickets from our company. We have no record of your phone calls or this transaction. We are anytickets.com, perhaps you ordered your tickets from anyticket.com. I can promise you if we had made such an error in shipping you the wrong event a full refund would have been made and every attempt to get you the show you ordered would have been made. Please look at your order again and once you realize it was not our company remove your remarks.
My apologies for your frustrations and I hope at some point your able to get this resolved with the responsible party
Thanks
First of all super expensive, 2nd they changed tickets in me for summer slam last minute and promised seat upgrades. We had constantly the camera smack in the middle of the ring and barely seen anything. Incredible lies! Never ever again
I purchased Neil Diamond tickets in April and lost them. I called Anytickets customer service and they were wonderful. I am going to be able to pickup reprints of my tickets. Thanks Ema!
We were so glad to go to the game, but were not expecting the nearly $200 extra in hidden fees when ordering online. Be sure to order over the phone if you can. This company definitely got us and took quite a bit of extra cash from my pocket.
So sorry for your bad experience but the website you ordered from is a third party website that do not hold inventory, they simply route the orders to the brokers that own the seats and they charge a service fee by doing so. If you call or email us directly we will not charge any service fee just the ticket price and Tax is applicable. Sales@anytickets.com or 713-781-8833.
This "company" is a ripoff con job! They promise tickets then charge 4 times the face value! I changed my mind WHILE STILL ON THE PHONE WITH THEM and that's what they did. Sent the tickets anyway 3 times! I kept returning the tickets and didn't even have them at the time of the event! Their argument was that I should have known they have a no refund policy! No one mentioned that to me and I didn't ask for a "refund"! I wanted them to just NOT PLACE THE ORDER!
When you ordered the tickets you did not order from our company. I have no idea who you spoke to but it was not our office. You went to a 3rd parties website that list our tickets and spoke to them. I suggest you find the phone number you called and contact them. They are the ones you have the issue with, not us. We are required to fulfill every order. The fees you paid we to them not us. If we refund your order we lose the fess. That is not fair to us. As I was not on the phone when you spoke to them I have no idea what was said but they are supposed to inform you all sales are final. It is pretty common knowledge that tickets are not refundable unless the performance is cancelled. I might suggest in the future you contact us directly at 713 781 8833 and not only will you deal with professional people but you also will save the fees you paid as well.
I got great seats for the November 8,2016 ADELE concert in Houston purchased only a week before the show at reasonable secondary market prices from AnyTickets.com through Ticket Liquidator who screens resellers and lists AnyTickets.com as a member of their outstanding service network. AnyTickets based in Houston setup a nice tent outside the Toyota Center that ticket purchasers check-in and have short wait while they go to ticket office to obtain tickets. AnyTickets sent me a detailed email about picking up my tickets. They were friendly, responsive, honest, and bottom-line: delivered to me as advertised tickets that were great seats for the sold-out Adele show.
Thank you for this wonderful response, we do have positive feedback from a lot of customer but unfortunately only the negative ones get posted. We really do our best to make everyone happy! Thank you again Anytickets.com
This scam artist company should have charges filed against them for robbery. My tickets were bought 5 months in advance of a concert and they charged me 6 TIMES the face value. When I called the hotline, they laughed and said there was nothing I could do about it. I don't know how these people operate legally. WORST COMPANY EVER. I didn't even want to give it 1 star. It is a no count company. Go through the venue or ticketmaster! Don't waste your time with anyticket.com.
On transaction #*******, I have already paid through American Express. No tickets yet and if they are not delivered to me by the end of July for a November 1st event, I will have American Express reverse the charges. Reviews on your company are terrible and I have questions about your business practices. As a follow up, it is now August, and they refuse to give me a requested refund through American Express. I would run, run, run, away from these unethical people.
Do not use this site, paid 4 times the amount for general admission! DO NOT EVER USE THIS SITE! SEATS ARE NOT GUARANTEED!
This customer received the ticket, that is how she saw the face value. We do not hide the fact that we buy and sell tickets on a secondary market. This customer was very informed about the event and yet did not buy the tickets on the events website but went onto another which is not own by our company. We sell our tickets on multiple sites. Next time I suggest customers do research before making a purchase, and read the terms before finalizing the order. Our company receives orders that are placed on the various website and process it as is.
Horrible... was charged 3x for horrible seats. Thought we had tickets down front only to find we are at back. Was charged over $400.00 for some of the worst tickets available. These people should be put in jail!
I purchased tickets for a concert I buy every year. This year I thought I was late buying the tickets and bought them on any tickets.com. Paid 315.00 for 3 tickets in the grass I normally pay 45.00 for each, well they went on sale today and they won't give me a refund.
From the business
Anytickets.com offers a huge selection of hard to find tickets to sold out concerts, sporting and theatrical events across the country Cheap tickets to all Events Nationwide
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Nolan,
As I told you over the phone earlier today, the venue changed the show time after the tickets were released. I told you that the tickets would work, and they did, just as promised.
I apologize that there was a delay in getting the tickets to you, but when you called about them you were so appreciative that I was able to get it resolved promptly. I am disheartened that after being so happy with the resolution over the phone that you feel the need to write this review.
I do hope that you and your girlfriend have a great date tonight, I know you have been looking forward to the event.