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This "company" is a ripoff con job! They promise tickets then charge 4 times the face value! I changed my mind WHILE STILL ON THE PHONE WITH THEM and that's what they did. Sent the tickets anyway 3 times! I kept returning the tickets and didn't even have them at the time of the event! Their argument was that I should have known they have a no refund policy! No one mentioned that to me and I didn't ask for a "refund"! I wanted them to just NOT PLACE THE ORDER!
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I have had Bonnie Raitt tickets that I purchased in March of 2020 The even has been cancelled 4...
They didnt send us the tickets until we called the day of which was a hassle in itself, and then...
When you ordered the tickets you did not order from our company. I have no idea who you spoke to but it was not our office. You went to a 3rd parties website that list our tickets and spoke to them. I suggest you find the phone number you called and contact them. They are the ones you have the issue with, not us. We are required to fulfill every order. The fees you paid we to them not us. If we refund your order we lose the fess. That is not fair to us. As I was not on the phone when you spoke to them I have no idea what was said but they are supposed to inform you all sales are final. It is pretty common knowledge that tickets are not refundable unless the performance is cancelled. I might suggest in the future you contact us directly at 713 781 8833 and not only will you deal with professional people but you also will save the fees you paid as well.