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ANTOnline

Overview

ANTOnline has a rating of 4.6 stars from 3,520 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience and launch day. ANTOnline ranks 2nd among Computer sites.

service
249
value
387
shipping
385
quality
828
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7,615 reviews
How would you rate ANTOnline?
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Maryland
1 review
3 helpful votes
Follow William M.
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Ordered XBox Wireless Controller because great price. Received in 12/1/18 & returned the unopened box 12/7.18 as I changed my mind as it wasn't going to be a Elite. It's 1/22/19 & I still have not received my credit to my PayPal or Visa account of $34.99 & have called them 12/21/18 & 1/22/19 specking to Patrick & on 2nd call to Robert & I get the same answer that I will get a email in 24 to 48 hours and the email never get sent. So don't order from them.

Date of experience: January 22, 2019
Texas
1 review
0 helpful votes
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Shopping experience wasn't the best
September 3, 2022

I placed an order using PayPal as the payment option. After checkout, it didn't give me any order number. So the ability to check the order status was not available. It stated that the order was not processed until confirmation was emailed. I never got any communication regarding confirmation. But I was charged. I emailed Antonline but got no responses. I then contested the charges with PayPal and then the order arrived at my house when I was away. I had no idea it was being delivered because I had no way to trace the order. So the shopping experience wasn't great but I did get what I ordered.

Date of experience: August 4, 2022
Pennsylvania
1 review
1 helpful vote
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Worst customer service ever
August 12, 2022

Ordered PS5 and couldn't be home for delivery tried to redirect or get something done. I can't be the first person who ordered from them who is single and has a job. Refused to work with me or allow me to route to a UPS store where I could pick up item. Wouldn't allow me reorder it so I could get off of work and be home for it. Very slow email response, didn't even respond to a couple of emails I sent. Wish I never I ordered from here. Had chance to get product from Best buy but was waiting for them to respond to emails about reordering. Never ordered from a place that cared so little for customers. I guess when they sell a PS5 they know they have you over the barrel.

Date of experience: July 13, 2022
Kentucky
2 reviews
0 helpful votes
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Order not complete
December 23, 2020

I ordered a ps5 bundle pack and Assassins creed Valhalla. I received my ps5 bundle pack but never received my Valhalla game. Called customer service and told them what has happened. But no positive response from them. I'm just glad that I got my ps5 from them for real

Date of experience: November 23, 2020
Ohio
1 review
0 helpful votes
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Pretty Good
November 23, 2020

The PS5 I ordered came a day later than I thought it would but I assume that's because of the high demand so I don't have a problem with that. One of the games that was supposed to come with the bundle got delayed so I got a gift card, which I'm actually glad I got instead. Everything went smoothly but the package extra controller that came with the console was a little ripped and damaged, though the controller was fine. No bubble wrap or any sort of cushioning was packed with the bundle so that's the only reason I'm giving 4 stars.

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Good
November 26, 2020

Good yes i got my ps5 thanksgiving dinner with me and my friend who lives on the couch with my friends in a while lol and then we got a good job at work lol i is doing well i is going on the same time lol i

Date of experience: November 26, 2020
New Jersey
1 review
0 helpful votes
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Amazing Service!
December 4, 2020
Updated review

Amazing! Antonline was an amazing experience, and I was able to get the PS5! The bot protection is outstanding, and the overall experience is amazingly perfect! A much better experience then Walmart and GameStop. Thank you so much again Antonline!

Date of experience: December 4, 2020

Amazing!
November 27, 2020
Previous review

Amazing! Antonline was an amazing experience, and I was able to get the PS5! The bot protection is outstanding, and the overall experience is amazingly perfect! A much better experience then Walmart and GameStop. Thank you so much again Antonline!

Date of experience: November 27, 2020
Tennessee
1 review
0 helpful votes
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Legit business with an A+ Customer Service team
November 23, 2020

I, like many others, searched for a ps5 for days after the preorders went live. I found AntOnline through twitter and happened to get lucky enough to secure one of their ps5 bundles! Unfortunately, one of the games I was looking forward to playing got delayed, but AntOnline was prompt in their response to get me a refund and sent out a gift card of equal value as compensation! All in all, the delivery and ordering process was handled professionally and I will be ordering from AntOnline again in the future!

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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Received it but box and table was terrible
December 24, 2020

Received my PS5 in a good amount of time, but the package and it contents were in bad condition. The PS5 box had dents all over. The controller was opened from the bottom. And there was no protection for the time in the box. The box was torn and the tape was not working. The box came like it was torn open but you could tell it was who ever packaged it

Date of experience: November 24, 2020
Virginia
1 review
0 helpful votes
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Unethical Practices - Poor treatment of customer
December 29, 2021

We placed an order on antonline.com for an XBox Series X bundle. We received confirmation of the order and shipping confirmation. The day before the item was to be delivered to our house, ANT reversed shipped the package back to them stating that there was "potential risk to client credit card". This is totally bogus. They wanted the item back because prices skyrocketed at other retailers between the time of our ordering and (not) receiving it. They recalled it to sell for twice the price. This is completely unethical. If you have been the victim of this fraudulent practice I recommend you file a complaint at the BBB (https://www.bbb.org/file-a-complaint/search) and with the Federal Trade Commission (https://reportfraud.ftc.gov/#/?pid=A). The only reason why this company's rating is not super low is b/c of the volume of sales. Review their BBB complaints. This is not an ethical company.

Date of experience: November 29, 2021
New Jersey
1 review
1 helpful vote
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Don't buy here
May 6, 2021

I ordered a gaming laptop 2 days ago (april 3rd 2021) and the one they sent me did not match the specifications (I ordered the one with 8 cores and they sent me a 6 core which is a big difference) I made a ticket and instead of apologizing or saying anything their support team sent me a returns policy link and said i will be charged for packaging (around $200) Horrible experience buying here. STAY Away!

ANTOnline attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2021
Texas
1 review
0 helpful votes
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PS5
November 23, 2020

I was hesitant on ordering from ANTOnline due to the fact I have never heard of them, the name sounds like a fake company, also the website isn't the best either. Even with all that it was the only place I was able to pre order the PS5. So I figured if it was a fake site I could just file a false charge with my bank and have my money refunded that way.

Good news I did receive what I ordered and in good time as well.

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Legit and fast delivery!
November 25, 2020

Just like everyone else they sounded sketchy because they are not that known, however i ordered the ps5 and it arrived way faster than i would of ever imagined! They are great and have great customer serivice

Date of experience: November 25, 2020
Colorado
1 review
0 helpful votes
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Good Experience
November 25, 2020

I was a little skeptical at first because Antonline was a new company to me, but I seen very pleased with their service. I recieved my confirmation for my PS5 bundle and tracking number within an hour and they used UPS. The only improvement I suggest would be more control over shipping dates and duration, but overall I'm very satisfied.

Date of experience: November 25, 2020
New York
1 review
0 helpful votes
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Ps5 bundle preorder
November 23, 2020

I purchased the preorder for the ps5 bundle back in early september and received it on launch day which was so amazing. Antonline has been very responsive and delivered on time my ps5 console. They are amazing and i will defbe ordering from them again.

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Antonline coming through clutch with the PS5!
November 23, 2020

People said Antonline was a scam. They said don't buy from them. I'm glad I did! I got my PS5 bundle on November 14th. And I didn't pay tax either! They deserve 5 star reviews, not the bogus 1 star reviews they get spammed with.

Date of experience: November 23, 2020
California
1 review
1 helpful vote
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I ordered a product and within half an hour realized I wanted a different product. I wanted a computer monitor that tilts. ANTOnline didn't have the one that tilts so I tried to cancel my order but was unable to. Their website says it takes one to two business days to ship so why can't I cancel my order within a half hour of when I placed it. BEWARE. DON'T SHOP HERE. Their prices are not better than anyone else and their customer service stinks.

Date of experience: October 27, 2018
Georgia
1 review
0 helpful votes
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Good
June 29, 2022

This ps5 has me experiencing feeling that I have never felt in my life and I'm glad to say I will be canceling my marriage in order to not have kids and keep on playing spiderman. Thanks antonline for making my life that much better.

Date of experience: June 29, 2022
Wisconsin
2 reviews
0 helpful votes
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Great experience
December 7, 2021

I'm building a new pc and ANTOnline was the only site I saw with gpus for good prices. Bought one from their site and it arrived in perfect conditions. EVGA RTX 2060. Will use their website in the future.

Date of experience: December 7, 2021
Texas
1 review
0 helpful votes
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I had to cancel an order less then 2 hours after I placed it because it wasnt what I wanted. So I did. Got a confirmation on my cancellation email for and item that wasnt supposed to ship for anothr 3-7days. The next morning they emailed back claiming they process orders and shipments 24/7 and the item is already packaged so they cant cancel. The next day the item still wasnt shipped. And they wouldn't cancel my order. I'm not paying for the order or return shipping if they send it.

Date of experience: November 4, 2021