ANTOnline

I ordered through newegg and my items were listed separately as coming from antonline. They sent me two items that were supposed to be the same, but were not. After days of waiting, they finally made me return item by paying for return shipping myself. They acknowledged that they received the item twice, but never did explain why they didn't ship me the correct item. Finally I said I wanted to cancel and get my money back and they referred me to newegg ' s return policies. Do not do business with them. And if newegg won't fix this - then not them either. They need to better vet their suppliers if they want to stay in business.

Although I did not want a bundle, the price paid for everything included was fair.
The games that I don't want, I can sell brand new and unopened to someone that does want those games which will be a win-win for us both.
Antonline came through right on time! I was worried I was not going to be able to secure a PS5 for a long time after striking out so many times.
The delivery came through very quickly also.

Thank you

I had never heard of Antonline before but because I was seeking a ps5, the opportunity came up to purchase one through them. Once the items were purchased, a confirmation email came right away and it shipped and delivered in 2 business days. I couldn't be happier

I ordered Xbox One X on Google Express through ANT Online. Received notice of a tracking number almost right after purchasing but did not receive any further updates on tracking. Upon further investigation by calling UPS, UPS claims they never received package for shipment and it's been 4 days since of purchase. Called ANTonline and the girls that pick up have no valid answers for anything, just "I don't know" not even an attempt to help with any questions, period.

Finally email from their customer support manager "Susan Brown" stating that it's because of holidays that is why there are no updates? And that I just have to wait. She also states it is USPS except I got an email about UPS?

I am getting nervous about the legitimacy of this company. I may have to call my bank very soon and report.

Painless experience while dealing with Antonline. Processing was expedient. Shipping was quick! Only complaint with shipping was that the contents of the box were loose and jostling around the larger box that could've potentially caused damage in shipping by the courier. Luckily, no damage was sustained. So, all's well that ends well. Thanks again!

I ordered a graphics card bundle and changed my mind a few minutes later and just replied through the order confirmation email to cancel the order and they cancelled and refunded the money to me in minutes. Great customer service and quick communication. Will buy from them in the future.

I had purchased a new Dualshock 4 controller through Newegg marketplace, only to find out later it would be handled by antonline.

Not knowing the site, my curiosity got the best of me and I looked for reviews of them. Was horrified to see the massive volume of complaints and issues with broken products or wrongfully sent ones and then them charging a ludicrous shipping/return fee for something that wasn't the customer's fault.

So as I waited the 8 days(reason for knocking off a star) it took to arrive, I was filled with dread as I expected the worse, but very surprised to see that my package arrived in fine condition and brand new. No issues with it whatsoever. So I am not denying the validity of any of the people on here who had issues with antonline, just wanted to throw out a positive story in the midst, to let people know Ant isn't definitively a scam site. Guess I was just one of the lucky ones.

I had went through many reviews... the neutral or negative was focused on the lack the customer service and those problems. I decided to chance it and I'm glad I did. I'm very satisfied with the quick shipping.

U might be hesitant with making a purchase with Antonline because of the reviews. Trust me, I was questioning my purchase as well. I managed to secure a PS5 preorder from antonline 2 months before release. The order confirmation was kinda vague but keeping track of my order status was easy. I was able to see right when my order shipped. The delivery part took longer than I expected, BUT everything went smooth and easy. Maybe this company has received flack in the past for returns and customer service but if you're making a purchase that you know you're going to keep than trust Antonline. Consumers should always be aware of a companies return policies/ standards and expect for the worse when it comes to that. It's hard to deal with those things in general. I have to say, I'm happy with my purchase. Thank you ANTONLINE.

I read the reviews on here and I was very skeptical and worried about whether or not I'd get my ps5. Turns out this was the fastest and easiest site to order off of. I also preordered the Xbox from a competitor and this one got here 5 days before that one. They are also super straightforward with the delivery and send email updates about your order. Thank you antonline! Will definitely buy from y'all in the future, keep up the good work!

After placing the order they sent me an email verifying the purchase and provided multiple updates through email about my package, when it would be shipped, its location throughout the shipment process, and the eta of my package.

Wish Antonline was a more well known website, have had nothing but good experiences ordering from here. Have purchased a PS5 bundle as well as an Xbox Series S Bundle. Both were reasonably priced for what they included and got here surprisingly fast.

I ordered 2 sunbeam electric blankets November 27 for my two granddaughters for Christmas from antonline listed on Amazon. The blankets were shipped
November 29,2015. I received them December 7,2015. We found out
December 27 that one did not work. I contacted antonline and Amazon on the 27th and they said I exceeded my RMA window and refused to help. I saved my emails and phone records. I always trusted Amazon and have made many purchases from them. It is up setting that Amazon would even allow a shady so called business such as antonline to rip us off.