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ANTOnline

Overview

ANTOnline has a rating of 4.6 stars from 3,520 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience and launch day. ANTOnline ranks 2nd among Computer sites.

service
249
value
387
shipping
385
returns
97
quality
828
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7,611 reviews
How would you rate ANTOnline?
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Washington
1 review
2 helpful votes
Follow Chris G.
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I ordered a CPU from Antonline and the order never reached the carrier (USPS).
Several days went by with no action, following up with support was a dead end. The delivery date has passed and still no update, I have reached out to their support team twice, they refer me to specialists who never respond.
Avoid them!

Date of experience: November 29, 2018
New York
1 review
0 helpful votes
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Very Happy, Thank You
November 29, 2020

My experience with ANTOnline was great!
I put the item in my cart, checked out, verified shipping info, made payment and everything went perfectly.
Not like some of the "bigger" retail chains, where you can get the item in your cart, but you can't secure the order.
Shipping was great also. Arrived exactly as promised.
Thank You again ANTOnline.

Date of experience: November 29, 2020
North Carolina
1 review
0 helpful votes
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Great Customer Service
July 7, 2021

AntOnline was very helpful for helping me cancel an order I placed by accident. Submitted a service ticket and they got back to me quickly and resovled my issue. They have also been very helpful with other orders I have had in the past. Great company to order from.

Date of experience: July 6, 2021
Florida
1 review
0 helpful votes
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Great service!
November 23, 2020

I failed on getting the ps5 on every major retailer but ANTonline provided me with the best possible experience. Checkout was smooth and delivery came sooner than expected. I have recommended the site to others and would gladly shop again. Thank you!

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Surprisingly pleased
November 23, 2020

I got my PS5 from here. I was very nervous at first as I never heard of antonline. But they were good with keeping me updated on my order status and it arrived the day after the ps5 release which is more than I was hoping for. My only complaint would be that the box it shipped in was a little too big for it and there was nothing inside to secure it. Luckily it was in perfect condition but for something so expensive I would have at least expected bubbles wrap.

Date of experience: November 23, 2020
Washington
1 review
0 helpful votes
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First order
November 25, 2020

I'll admit, I had never used antonline and the reviews online weren't reassuring but I was pleasantly surprised with my experience. Got quick responses after I ordered for confirmations, shipping, and the order arrived quickly without issues. I'd gladly use antonline again!

Date of experience: November 25, 2020
Colorado
1 review
0 helpful votes
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Easy and hassle free!
December 2, 2020

Needless to say I've been ordering a lot of things online lately especially around black friday. Everyone's site seems to have glitches not let you check out send you cancellation emails in the middle of the night just for you to have to order again. Not ANTOnline. Didn't have to create an account saw the PS5 bundle added to cart click PayPal honestly checked out within 20 seconds. Never had a problem order was shipped to me a week before it was supposed to. Awesome experience! Anytime I can buy from ANTOnline I will and highly recommend it!

Date of experience: December 2, 2020
Maine
1 review
2 helpful votes
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I received a defective product and they would not send me a shipping label so I could return it. They said it was my responsibility if I wanted to return something. I now have a stove kettle that leaks water and I cannot use, very unhappy and they didn't care, you think they would stand behind their products. Terrible customer service

Date of experience: January 31, 2015
North Carolina
1 review
2 helpful votes
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My shipment arrived without the PSP 12 month card, which was originally sold as an email delivery. Antonline was no help; refusing to respond to my complaint and refusing to replace or refund the cost of the card. Buyer beware.

ANTOnline attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2021
Texas
1 review
1 helpful vote
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Took a chance on this seller based on the reviews. They met my expectations and more. Xbox one x with pubg and red dead ii for $359 and no tax! Got it in 5 days, counting the thanksgiving holiday. Package was whole, no damage. Opened the box and everything was factory sealed and good to go.

Date of experience: November 27, 2018
Texas
1 review
0 helpful votes
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It's a plug and play system really it's not a bad deal Definitely try to run those deals in the future literally you come out swinging unlike Gamestop and other places they give you crap you don't want and it's not official charging stand for controller

Date of experience: August 2, 2022
Kentucky
1 review
0 helpful votes
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Xbox Series X w Elite Controller Bundle
November 23, 2020

Less than satisfactory upon getting to my front porch and seeing the package there, with a label, stating that it was an xbox series x, would've been very easy for anyone to see it and take it. Other than that, everything was perfect.

Date of experience: November 23, 2020
Mississippi
1 review
0 helpful votes
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Site worked flawlessly, I got a lot of status updates and it got here unscathed super quick - even quicker than it said I would. What more could you want? I'm a first time shopper here, but I'm part of the ANT farm now!

Date of experience: November 25, 2020
Michigan
1 review
0 helpful votes
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X box Best Bundle
November 27, 2020

Ordered the X Box series X as it was selling out everywhere else and received it on time, packaged well with no hassle - love this site and my kid's Christmas is going to be a hit. This is now my go to for tech and gaming

Date of experience: November 27, 2020
Arizona
1 review
1 helpful vote
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So I purchased a Nintendo Switch via Google Express from AntOnline. I was a little concern based on prior reviews but I am happy to report the switch should up 3-4 days prior to the expected delivery date with no issues. Plus I got the item $60 cheaper than normal retail.

I know I didn't have much interaction with them on this transaction but it gives me more confidence in shopping with them in the future.

Date of experience: November 5, 2018
Delaware
1 review
0 helpful votes
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Underated place
November 23, 2020

I had a good experience with antonline. Found something that was super hard to find there. Called customer service they picked up on the first ring. Answered all questions I had. They were very polite. The shipping was way faster then they stated it would be. Everything I order was as it was suppose to be.

Date of experience: November 23, 2020
Minnesota
1 review
0 helpful votes
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I order a PS5 bundle with an extra controller, Demon Souls, and Spider Man Miles Morales. I was told originally not to expected it until about 3-5 business days after launch, but it manage to show up the day after launch. Everything was in good condition except for my Demon Souls case. It seems as though the extra controller was packed in right next to the game and somewhat crushed the case a bit. It was still fine and presentable, but the front was just sunken in somewhat. I was somewhat worried to use ANT Online cause I'd seen some bad reviews, but the experience was pretty great. No different than ordering from any other major retailer. I'm just happy I managed to get one!

Date of experience: November 23, 2020
Florida
1 review
0 helpful votes
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Terrible customer service, Ryan the "customer service" rep was no help to me. Prior to my call, my co-worker right next to me (minutes prior to me calling) called and they took his information, Name, email, phone number for a potential pre order availability, told him they would be in touch in the next few days with an update for the preorder. I decided to call them while he was still on the call giving his information. I call and Ryan answers (sounds like he was still in bed, I felt like I was disturbing him by the tone of his voice, I could feel and tell he didn't want anything to do with my call). He was rude and then he just hung up on me after asking a question about getting on the pre order list. I do not recommend this company to anyone, and would never give them my business. Seems like these other reviews/complaints here are accurate, especially their lack of "customer service/support."

Date of experience: October 16, 2020
Washington
1 review
0 helpful votes
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First time i ever ordered anything to a new website that I just found online. I copied my receipt, my statement, conversation etc just incase but it turns out good in the end. My only gripe was the UPS delivery personnel didnt even verify any ID, luckily my neighbor was pretty cool.

Date of experience: November 24, 2020
Illinois
1 review
2 helpful votes
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Excellent Website
November 13, 2020

I recently ordered the PS5 on antonline on 11/9/20, and it just came in today (Launch day). The package was perfectly fine, the shipping was smooth, and customer service was great with any questions I had. Was a little nervous from ordering here, but I don't regret it, excellent job guys.

Date of experience: November 12, 2020