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ANTOnline

Overview

ANTOnline has a rating of 4.6 stars from 3,540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience and launch day. ANTOnline ranks 2nd among Computer sites.

service
252
value
391
shipping
389
returns
98
quality
837
This company does not typically respond to reviews

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7,693 reviews
How would you rate ANTOnline?
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New York
1 review
0 helpful votes
Follow Jalen G.
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Was unsure at first
November 23, 2020

Due to all the negative reviews of this site I was unsure about purchasing the PS5 from here. But it came on time with everything promised, no issues. Definitely recommending antonline to my friends in the future.

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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Very nice experience with transaction
November 26, 2020

I was hunting for an Xbox series x and manage to obtain one the purchase process took few minutes no site crashing or any of the other issues going out there they seemed to be prepared for the mass amount of orders. Shipping was also super fast only took 2 days. Thank you guys for making my first purchase experience with you a success. Willl definitely order again.

Date of experience: November 26, 2020
Antonline R. ANTOnline Rep
over a year old

Thank you Veronica, we hope you shop again with us in the near future!

Texas
1 review
0 helpful votes
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Ps5 baby!
November 23, 2020

At first I was a little skeptical never hearing about antonline.com, and then it had such bad reviews. But I will tell you I got my PS5 bundle no problems from them, and earlier than I expected. Antonline customer service was also very nice to work with they answered all my questions.

Date of experience: November 23, 2020
Texas
1 review
2 helpful votes
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Ordered from Newegg, but Newegg sent my order through this God awful place called Antonline... which sent me the wrong item. A $7 micro sd card, I ordered a full size sdhc card... the micro won't fit in my camera. They screwed up, so why should I pay to ship it back to them? For christ sake, it's their fault, Not mine! Now Newegg or whoever dropped the ball, and I have to pay more? I would also give this place a minus 100 but it isn't available, STAY AWAY! Guess I will shop locally instead of Newegg from now on. One bad EGG!

Date of experience: March 21, 2014
Texas
1 review
0 helpful votes
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Great experience with Antonline!
November 23, 2020

Everything as expected and on time, while plenty of other retailers were botching the whole process of the PS5 launch. Packaging could have been a little better, but no items were damaged or anything upon arrival.

Date of experience: November 23, 2020
New Jersey
1 review
3 helpful votes
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These guys make false shipping claims on Amazon, at least. "expedited shipping" resulted in one week delivery time. Turns out, as "Explained" by Brian, when he was not busy insulting me, "expedited" shipping can take up to 6 days! WTF? Most Amazon sellers deliver in less than that for free!

Even though I asked to cancel well before UPS logs showed the package scanned, antonline refused to cancel the order, waiting to reply to me until they could claim it shipped, even though both order status and UPS status showed that the item was not scanned in by UPS for another 7 hours.

After all that, they refused to refund "expedited shipping" fee, claiming it can take up to 6 days (it took 4.5 business days + weekend).

Why deal with these guys where there are plenty of other choices where you are treated with honesty and respect?

Date of experience: July 3, 2014
Tennessee
1 review
0 helpful votes
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Issue with Game Pass
December 23, 2020

Giving this 1 star now because when I tried to redeem my 3 months of GamePass, it said I already used the code. I immediately emailed customer service and have not had a reply yet. Once this issue is resolved I will change to 5 Stars.

Date of experience: November 23, 2020
Utah
1 review
1 helpful vote
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Perfectly normal experience
November 23, 2020

I pre-ordered a PS5 having never heard of this site before. I received an order number and could check on it's progress whenever I wanted. I believe they are a smaller operation than most big box brands, so it was nothing fancy, but communication was good as one of the bundled games was delayed, they provided gift cards to make up for it through email, and the PS5 arrived shortly after launch, as promised. They were awesome.

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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Ps5
November 25, 2020

Outstanding service. Ordered a ps5 bundle in HEB. I got the confirmation email about an hr or 2 later and literally 3 hrs later it shipped with tracking information. Waited 48 hrs for the big package was at my doorstep with everything intact. Great efficient service!

Date of experience: November 25, 2020
California
1 review
1 helpful vote
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After contacting antonline.com the first time they had an immediate response although now that I'm trying to return the printer, there is no response and newegg is trying to help me resolve the issue although they haven't bothered to respond to my request to return. Seems like they're prolonging my return. Luckily it hasn't been more than even 20 days yet. Unfortunately my worst incident online yet.

Date of experience: April 4, 2018
New York
1 review
0 helpful votes
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Purchase your next gen console here!
June 7, 2022

No issues trying to secure this. First try and i was able to check out. I was not aware of the 3 day hold on your credit card and had no correspondence letting me know that, but was a pleasurable experience

Date of experience: June 7, 2022
Utah
1 review
0 helpful votes
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Ps5 order
November 23, 2020

My order came earlier than the initial estimated date. I received constant emails whenever a change happened with my order. Overall, great experience. One thing I would like to request for the future is for the delivery driver to handle the package with a little more care. My package was sitting upside down. This was an expensive piece of electronics and it should have been handled with a little more care.

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Ps5
November 25, 2020

Good delivery, I received my package quickly without any problems. Was a little shook since I didn't get order confirmation for 30 minutes which was kind of scary since it was such a big purchase, besides that everything else was fine.

Date of experience: November 25, 2020
Texas
1 review
4 helpful votes
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I ordered a Playstation-3 video game through Amazon for my grandson's Christmas. After Christmas he discovered antonline sent the wrong game. It was for the X-box.

I talked to Chris at antonline about exchanging the unopened game for the correct game. Chris informed me they would not correct their mistake because it had been over 30 days.

What ever you do, don't do business with these fly by night jerks. Amazon should dump antonline!

Date of experience: January 9, 2015
Florida
1 review
0 helpful votes
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Beat Amazon and delivered PS5 on launch
November 25, 2020

Excellent customer service and fast shipping. Pre-ordered PS5 and unit arrived on launch day as promised. Pre-ordered from Amazon who missed the mark. Says a lot about the trajectory of this company. Buy with confidence.

Date of experience: November 25, 2020
Florida
1 review
0 helpful votes
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DeMazzter
November 27, 2020
Updated review

Ive been trying to buy the new playstation since pre orders in september. Between bots, never ending queue waits my transaction here was the smoothest compared to walmart, best buy, target and playstations own website.

Date of experience: November 27, 2020

Ive been trying to buy the new playstation since pre...
November 20, 2020
Previous review

Ive been trying to buy the new playstation since pre orders in september. Between bots, never ending queue waits my transaction here was the smoothest compared to walmart, best buy, target and playstations own website.

Date of experience: November 20, 2020
Rhode Island
1 review
0 helpful votes
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Ps5 pre order
November 23, 2020

Or ordered my ps5 from antonline in September. I was a little skeptical because of all the bad reviews but I decided to take a chance with them since they are listed on Xbox site as a retailer. I'm so glad I did because I got my ps5 with all my games and an extra controller 2 days after launch day! Many people still can't find a ps5 anywhere! Antonline is legit fast shipping and great customer service!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Item fine, shipping terrible.
December 25, 2020

After tax and shipping the 5900x came out just over 600$.
For 600$ i would expect some care to go into shipping this product.
However, it came in a box with no packaging material, processor facing down.
Since the packaging from AMD, has the processor in view, this meant that every single bump in transit went straight onto the CPU.
Packing peanuts, air cushions, paper, literally anything would have been better. But instead it was loosely tossed in a box to bounce about.

Date of experience: November 25, 2020
Texas
1 review
0 helpful votes
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Stocked to get a PS5 easily!
November 23, 2020

Great easy ordering experience for a lucky PS5 pre-order! Shipped the package super fast and arrived quickly as well. Only thing is shipping items should be WAY more secure. Using a cheap extra large box that's not firmly packed with anything makes items move around during shipping. My package arrived with a PS5 game underneath the console. Could have easily broken the game being crushed. Use common sense during shipping and separate small items also. Other than that great sale!

Date of experience: November 23, 2020
Illinois
1 review
0 helpful votes
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Got my PS5 bundle
November 23, 2020

I was a little iffy on ordering thru Antonline just by reading reviews & social media & first time buying from them not having any idea they existed... glad I did i got my PS5 twos day after the launch which is just fine. Thanks again Antonline I will be doing business again

Date of experience: November 23, 2020