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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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The quality of the dresses in this online boutique is excellent and both the images on the web and the description are true to life. The size fits my body well.
I was disappointed in the product that was sent, as it looked nicer on the website.
It has been a good experience with a lot of choices / items
The shopping experience was good, but the wait time is quite long
Sorry for the inconvenience.
For the parcels in transit, pls check the message that we sent you.
For more information about the return, please contact service@anniecloth.com
Great variety of clothes! I can't miss this website! Free shipping with orders over a certain value. The prices are very affordable.
Can not write about the clothes, as it's been 24 days since I placed my order, and the tracking # still says nothing. Guess I should have ordered winter clothes, as summer will be over by the time they arrive. My first and LAST order from this sweat shop dump.
Sorry for the inconvenience!
Could you pls send us your order number to check the tracking information for you?
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
The package arrives very quickly, everything is correct and as requested. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that I would try to improve. Sometimes it is difficult to find the right size on the Internet, but here I did not have any problems.
I really love the clothing, shoes, sandals style for a good price!
I really love the clothing, shoes, sandals style for a good price!
Great. Love looking at the styles. Fast and easy shopping.
I love the quality of the clothes that I bought here. Very fresh clothes with fabrics that help keep me fresh and beautiful. Congratulations!
All the fashion on one website. The size, color and description of the shirt is identical to that shown on the page. The delivery and payment options are easy and fast too.
Items not as pictured, bought three of the same dresses in different colors.(medium) but they all fit differently and the fit was narrow not loose as shown in the ads. The fabric and print was also not as advertised. Due to the ridiculous return policy, I will not be returning items but will give them to the local thrift shop and will never purchase from this vendor ever again nor recommend it to to others.
Sorry that you are not satisfied with the item(s).
Could you pls send us your order number and some photos for the received items to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
I found it difficult to navigate through your site.
Size M smaller than I thought.
I found it difficult to navigate through your site.
Shopping was fun and easy. Loved the selection that was shown online.
GREAT QUALITY CLOTHING I love the variety of designs they sell. The service is amazing. They also have daily discounts XD I can never stop buying them beautiful clothes or accessories!
I don't know where ANNIE CLOTH is located but the shipping costs are a lot more than i expected and the shipping time is a lot longer than I expected.
I don't know where ANNIE CLOTH is located but the shipping costs are a lot more than i expected and the shipping time is a lot longer than I expected.
Excellent site. Easy to find clothes and many varieties, they are also of high quality. Shipping is also quite cheap.
I have ordered only 4 times so far. Clothes, obviously, when cheap, don't have high expectations for quality. However, the clothes in this boutique are really good. Especially when it's on sale.
Received and not happy with either items. Wrong sizes and. Either were true to
Size.
Very hard to return!
Sorry that you are not satisfied with the item(s).
As we checked, you did order the 2 items in size Small and 3XL.
​
​We did not send you wrong size.
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
Very easy ordering and the clothes are beautiful!
Love your styles, hope they fit. First time buyer. Later -No, none of them fit across the bust. Knit dresses too tight though I ordered the right size and they were of very thin transparent cotton. Gave some items to friends and will consignment store the rest. Will not be ordering from Anniecloth again.
Love your styles, hope they fit. First time buyer.
A very good experience from beginning to the end when I received the dresses
A very good experience from beginning to the end when I received the dresses
Problematic as apparently my first order did not go through, so I ad to repeat from the beginning.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Sorry that you are not satisfied with the item(s).
Could you pls send us some photos for the received items to check?
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.